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Hotel El Paso
Hotels
6.0
/10
Pleasant
987 reviews
What Guests Say About Their Stay
Linda
10.0
/ 10
Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Echo
10.0
/ 10
Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
KAREN
10.0
/ 10
Excellent place to stay, from the beginning friendly guest service at check in, loved the indoor pool and spacious clean rooms. I felt comfortable and relaxed my whole stay. Only thing was the ice machine did not work and the water vending machine took my money and didn't give me anything. But other than that this hotel is in a great location right off the freeway and I would stay here again and again. Also excellent price!
In the Area
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949 Sunland Park Dr, El Paso County, Texas, United States, 79922
Main Facilities
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Laundry service
Parking
Elevator
Multilingual staff
24-hour Receptionist
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Available Room Types in Hotel El Paso
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What's around Hotel El Paso
949 Sunland Park Dr, El Paso County, Texas, United States, 79922
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Discover More About Hotel El Paso
Location
Hotel El Paso is located in area / city El Paso County.
About Hotel El Paso
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel El Paso is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel El Paso
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Newspaper in lobby
- Multilingual staff
- 24-hour Receptionist
General
- Parking
- Fireplace in lobby
Business Facilities
- Computer station
- Business center
Transportation
- Bus/truck parking
Things to Do
- Shops
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel El Paso
Important Note
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- In-room safe fee: USD 2.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The property will be renovating from January 30 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
- Exterior
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Hotel El Paso | 61 |
Number of floors in Hotel El Paso | 3 |
Another facilities in Hotel El Paso | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Elevator |
Frequently asked question in Hotel El Paso
What is normal check-in & check-out time at Hotel El Paso?
The standard check-in time at Hotel El Paso is starting from From 15:00 while the latest check-out time is at Before 11:00
How many stars does Hotel El Paso have?
Hotel El Paso is a 2.5-star hotel.
How many floors does Hotel El Paso have?
Hotel El Paso has 3 floors.
How many rooms does Hotel El Paso have?
Hotel El Paso has 61 rooms in total.
What are the guest reviews for Hotel El Paso?
Hotel El Paso is well-known for its Location, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Hotel El Paso
Other sources (987)
6.0
Pleasant
From 987 reviews
Cleanliness
5.8
Room Comfort
7.0
Location
7.4
Service and Facilites
6.6
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Traveler Reviews Hotel El Paso
Number of reviews per page
20
40
Top reviews
JOSE
Leisure Family
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room left a lot to be desired. There was no trash can, only one in the bathroom. We killed a cockroach. There were no light bulbs. The room was very unclean.
Daniel
Leisure
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I saw that it’s in a construction state but the conditions were awful. Stains everywhere and outdated in every sense. I have about -10 pictures that support these statements. Really bad shape all around. I think this location will bounce back being in a prime location - with twin peaks in walking distance, there are some nice options. As far as the hotel goes, they should really shut it down until the upgrades are completed. I stayed in other locations for the same amount paid here, that have 3x better amenities. I should really get my money back as I checked out the second I woke up In the middle of the night. El Paso is a work in progress and I would to see this location thrive…. Side note, cats everywhere outside. I’m rooting for a remodel here.
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Brisadelmar
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I know that they are going through a remodel but the ceiling in the room that we had mold freckles right above the shower. The toilet still had residue on it and the SHEETS the brown cover on top were covered in white spots from who knows what. The lady at the front was very nice but nice ness doesn't take away from dirtyness
Lorenza
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
👍
Vicky A
Leisure Family
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Pool was closed with no open date scheduled, did not have continental breakfast as advertised, mold on the ceiling in bathroom, hair dryer had been taken off wall some time ago and after requesting another and told it was coming one never arrived during our 5 night stay.
Verified traveler
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Hotel under renovation. The name of the hotel has been removed from the building...makes for a hard time identifying the hotel. Upon arrival you are met with smashed tile in the front columns, Shredded curtains on the fourth floor, (visible from the parking lot) several signs saying please excuse our mess (over kill really) and a room with no lights in the foyer, a bathroom with issues and most importantly they had removed the smoke and carbon monoxide detector and just left the wires hanging from the ceiling.
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Linda
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
This place needs total renovation the floors are dirty the keys don't work properly to open the doors the beds were dirty the place need vacuuming the pool was closed totally needs remodeling I know they're going to remodel but you get what you pay for
Jailene
Business with Partner
4.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The property has potential, but there is a lot of unhygienic things that must be met to make a person comfortable when staying, room had some blood stains on carpet, sink was cracked, shower tub has a hole with a”patch” that was peeling off. Although it was affordable it made me second guess myself in picking this
Linda
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Nader
Business with Partner
4.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Jose
Friends and Family
2.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Was promised that the pool was open all weekend and was told at check in it was still open. Come to find out when we went to use it it was closed indefinitely. Requested for our room to be clean/service and came back to being still dirty when we were told that it would be cleaned. One of the receptionist was rude and unprofessional towards our family.
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Jorge
Friends and Family
4.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Me quede 2 noches y no limpiaron la habitacion, le comente a la encargada y solo me dijo que ya no tenia personal. Asi que no me cambiaron sabanas ni toallas, me quede en 1er piso y la venta a no tenia ningun tipo de cerrojo
Enrich
Family
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Not very clean
Yolanda
Leisure with Partner
4.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
El baño sucio, la regadera se salia el agua y tenia moho, no habia klennex, mucho ruido de otros cuartos, no lo recomiendo para nada
Robert
2.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Jorge
2.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Muy malo el servio
Juaquina
4.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Door was hard to get in to. It was jammed. We could not use the bolt lock. Bathroom was in poor condition was clean but very run down hotel.
Robert
Friends and Family
2.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Jose
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Have been in this place few times since it was comfort inn or suites ?
Place it’s getting older
nordine
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Hair everywhere in the bathroom
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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