Hyatt House Jersey City

Perfect

Friendly, helpful staff.

Fantastic location! Just an amazing sunrise 🌅

Family friendly

We stayed at the Hyatt House and while the location was really cool and convenient, the room itself fell short of expectations. We booked a king suite with a pull-out couch, but the pull-out was not comfortable at all and definitely not suited for sleeping. To make matters worse, there were no extra blankets provided. The overall cleanliness of the room also left something to be desired. For the price, I expected more attention to comfort and detail.

Facility has a perfect location but breakfast, room and price/ value is not appropriate. Breakfast is always the same with very little variation. Eating 6 days the same is justice not worth 4star hotel. Also never had to clean my table

We returned to Hyatt House for the second time in a couple of years, since we had a great experience the last time. The Good: - Fast Check In. It took all of 3 mins to get us checked into our room. The gentleman was nice and courteous and answered all of our questions with a smile. - Parking: convenient parking available across the street at $27/night rate - Facilities: Although we did not use the gym, laundry or business center, they seemed clean and in good working order. - Location: Being right next to the Path station at Exchange Place is great and very convenient for getting into lower Manhattan. The Bad: - Our room key card would not work for our door. And we had to wait for over 30 mins for an engineer to fix it. - Breakfast: The quality of the breakfast went down considerably compared to last time we went. The scrambled eggs were hard, the fresh fruit was anything but fresh, the bakery seemed stale. - Room: The room was dirty and we found multiple areas where there was hair, stains on furniture and carpet, previous tenants’ personal hygiene supplies left behind. I hope the decline in quality is due to a busy weekend since this was a disappointment for us. We are considering changing hotels the next time we come visit NYC and Jersey.

The area was very lively and welcoming. The staff were great and the scenery was wonderful.

no

Location is great

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For the price of this hotel I am definitely disappointed. I had house keeping once while I was there for 6 nights. I was spoken to very rudely by a man working in the restaurant. I was never able to go to the restaurant but i definitely think there should be some kind of priority for those staying in the hotel. The website wasn’t working for room service which messed up some nights when I didn’t wanna leave the hotel. Unfortunately one of the elevators was broken the whole time which left me waiting for 15 minutes at some points to get to breakfast or to get down to the lobby. I think for such an expensive and prestigious company I was definitely let down by the Hyatt house jersey city.

Great location

The staff were accommodating. The hotel was clean. Room was comfortable. The breakfast buffet had everything and the food was decent.

Loved everything about this hotel except for train right outside our window! Hopefully next time will have a more quieter room!

very safe and relax area

The rooftop was amazing with beautiful views of NYC

The view of the city was wonderful.

Great views of NYC skyline from the rooftop bar & easy access to the city by train or ferry. Hotel offers nice breakfasts with a view. Jersey City also has a great board walk, good selection of restaurants and nice vibe.

The staff was very friendly. Amazing property right by the water. Such beautiful views of New York as well. The only complaint would be the room had a tiny bit of stinch like indian food was hiding somewhere.