La Quinta Inn & Suites by Wyndham Boston-Andover

We had a pleasant stay

320 CAD $ for a night is obvioulsy too expensive for this room. AC was really loud. The room smells humidity and was not clean.

Cimfortable bed, good shower, clean.

Noise

Property was beautiful

First room they gave us smelled like smoke. We asked them to come pick up the room the 3rd day we were there and they said we don't do that. So we had to take out our own trash, put our dirty towels outside the room to get more. Had to ask for more toilet paper. Breakfast was ok. I'm really surprised that it got such a good rating from others.

Decent for the price. Staff was good

L'hôtel est propre dans l'entrée. Par contre la propreté de la chambre laisse à désirer.

All good except for the hair in the pool. Kinda skeeved my wife out. Our room didn’t have a shower curtain when we checked in but they delivered one within a few hours.

Good service and clean place

We were not allowed to check in until well after the stated time, which was frustrating. But more seriously, the condition of Room was completely unacceptable: Dead bugs (including flies and a ladybug) were found throughout the room. There were no washcloths provided. A manager had to come personally to clean up the bugs. Most alarming, we discovered what appeared to be a bed bug in the bed—a disturbing and unacceptable discovery that led us to check out immediately, cutting our trip short. We submitted a formal complaint and provided photo evidence. While we did receive a refund for the night we left, the management’s response fell short. Despite acknowledging our negative experience and saying this was not “their standard,” they dismissed the presence of bed bugs based on a later Orkin inspection that did not align with our experience. No further compensation or genuine accountability was offered beyond the single-night refund via Expedia. This experience was not only unhygienic and stressful but poorly handled in the aftermath. I would strongly caution other travelers about staying here until significant improvements are made to both cleanliness and guest service.

While it was clear that areas of the hotel have been refurbished and kept up with it is clear that the rooms specifically the bathrooms have been overlooked-

First room smelled like cigarettes, later found out the mattress smelled like urine. Bathroom not thoroughly cleaned. Staff was extremely helpful and moved my family to another room.

Good stay, my room was a little bit dirty, (over head table and sofa) but the hotel worth the price.

Location

Location

Quiet easy check in clean

The staff is always nice.

Nice, neat and convenient to the highway. Great areas to walk our dog and cordial staff!