La Quinta Inn & Suites by Wyndham Jackson

Hotels
5.0
/10
Fair
999 reviews

What Guests Say About Their Stay

Faye
10.0
/ 10
Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
In the Area
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2370 N Highland, Madison County, Tennessee, United States, 38305

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
La Quinta Inn & Suites by Wyndham Jackson is located in area / city Madison County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around La Quinta Inn & Suites by Wyndham Jackson

2370 N Highland, Madison County, Tennessee, United States, 38305
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Discover More About La Quinta Inn & Suites by Wyndham Jackson

Location


La Quinta Inn & Suites by Wyndham Jackson is located in area / city Madison County.

About La Quinta Inn & Suites by Wyndham Jackson

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at La Quinta Inn & Suites by Wyndham Jackson.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, La Quinta Inn & Suites by Wyndham Jackson is the right place to stay.

All facilities in La Quinta Inn & Suites by Wyndham Jackson

Others La Quinta Inn & Suites by Wyndham Jackson
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking
  • Terrace

Business Facilities

  • Business center
  • Computer station

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in La Quinta Inn & Suites by Wyndham Jackson

Important Note
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and window guards
  • Masks are required at the property for guests without COVID-19 vaccination
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at La Quinta Inn & Suites by Wyndham Jackson
100
Number of floors in La Quinta Inn & Suites by Wyndham Jackson
3
Another facilities in La Quinta Inn & Suites by Wyndham Jackson
Others, Smoke-free area, Safety deposit box, Laundry service, Express check-out

Frequently asked question in La Quinta Inn & Suites by Wyndham Jackson

What are available facilities at La Quinta Inn & Suites by Wyndham Jackson?
There are top facilites at La Quinta Inn & Suites by Wyndham Jackson such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at La Quinta Inn & Suites by Wyndham Jackson?
The standard check-in time at La Quinta Inn & Suites by Wyndham Jackson is starting from From 15:00 while the latest check-out time is at Before 11:00
Does La Quinta Inn & Suites by Wyndham Jackson provide breakfast?
Yes, La Quinta Inn & Suites by Wyndham Jackson provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does La Quinta Inn & Suites by Wyndham Jackson have?
La Quinta Inn & Suites by Wyndham Jackson is a 3.0-star hotel.
How many floors does La Quinta Inn & Suites by Wyndham Jackson have?
La Quinta Inn & Suites by Wyndham Jackson has 3 floors.
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More Reviews from Other Guests in La Quinta Inn & Suites by Wyndham Jackson

5.0
Fair
From 999 reviews
Cleanliness

5.0

Room Comfort

5.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
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Traveler Reviews La Quinta Inn & Suites by Wyndham Jackson

Number of reviews per page
20
40
Top reviews
Kimberly
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
Scott
icon-Business
Business
2.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Everywhere is dirty , dirty and dirty , not comfortable
Michael
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Faye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
David
2.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
William
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
Ray
icon-Leisure
Leisure
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Do not recommend, very dirty rooms falling apart and no value for breakfast
connie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Read More
Mark
icon-Business with Children
Business with Children
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Jared
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
Norm
icon-Leisure
Leisure
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
Read More
Lynette
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.
Chris
icon-Business
Business
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

.
Ashley
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.
Daniel
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
Troy
icon-Business with Pet
Business with Pet
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
Read More
Joe
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.
Clarence
2.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This place is literally a dump. LaQuinta should be embarrassed to have their name on the front. I’ll never stay at another LaQUinta just out of protest. All the other negative reviews are spot on. Why Hotels.com has this on their list is beyond me. This place should be bulldozed.
MONA
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
Read More
Malgorzata
icon-Business
Business
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 La Quinta Inn & Suites by Wyndham Jackson

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.0
Fair
From 999 reviews
Cleanliness

5.0

Room Comfort

5.6

Service and Facilites

6.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews La Quinta Inn & Suites by Wyndham Jackson

Number of reviews per page
20
40
Top reviews
Kimberly
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!
Scott
icon-Business
Business
2.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Everywhere is dirty , dirty and dirty , not comfortable
Michael
4.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.
Faye
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly
David
2.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!
William
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.
Ray
icon-Leisure
Leisure
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Do not recommend, very dirty rooms falling apart and no value for breakfast
connie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors. Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties. Stale water in the refrigerator. I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful. Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?
Read More
Mark
icon-Business with Children
Business with Children
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.
Jared
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.
Norm
icon-Leisure
Leisure
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

When I booked, I was not informed that this property was under renovation. I think that the "renovation" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.
Read More
Lynette
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.
Chris
icon-Business
Business
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

.
Ashley
2.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.
Daniel
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.
Troy
icon-Business with Pet
Business with Pet
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.
Read More
Joe
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.
Clarence
2.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This place is literally a dump. LaQuinta should be embarrassed to have their name on the front. I’ll never stay at another LaQUinta just out of protest. All the other negative reviews are spot on. Why Hotels.com has this on their list is beyond me. This place should be bulldozed.
MONA
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.
Read More
Malgorzata
icon-Business
Business
2.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.
Number of reviews per page
20
40