Microtel Inn & Suites by Wyndham Atlanta/Buckhead Area

Dining options within walking distance are limited, as were any options from vending on site. The property is good, but definitely worn, as curtains and shower curtain in my room were both torn and should be replaced.

Rooms were cozy and clean, staff was also amazing

Ms. Ina was amazing. She made me feel welcome as soon as I walked into the door. Will definitely be back to stay again soon

I appreciated the friendly service of the staff. However, I had a very difficult time during my five-day stay because the room was filled with cigarette smoke, even though I understood that all rooms were supposed to be non-smoking. In addition, the bed mattress and covers were not very clean, with noticeable stains, including what seemed to be blood stains and other unclear marks. Still, I would say that overall it wasn’t too bad for the price.

Front desk empty most of the time, food was just ok. Staff just ok

Very clean. Perfect for a night or two.

Very nice staff however this place needs Tlc bad smelling carpet had to change room 2times

Great location

Very satisfied with the exception of one issue. No hot water when taking a shower.

First room smelled like pot. The outdoor smoking area smelled like pot.

Enaia jackson was the best she helped us she amazing and wonderful person she check us in gave us good information on how go back and forth and always helping others Enaia jackson is the best

N

Lost power the first night. No accommodations give yet. Said they had no control.

I’m glad I went. I read the reviews and was a little iffy. My stay was great the price was good and my room was great. The service was good. Everyone was nice. I read that the front desk ladies were rude. Absolutely not true. I think you get what you give. They were very nice and overall I would give them a 9 out of 10. I will go back.

No parking due to the next-door bar. People were using the hotel parking lot, therefore was no parking at night.

Terrible experience

Great staff! The customer service was awesome. Good location. Clean.

The room smelt bad

I have cancer and have a certified Emotional Support Animal. My ESA was noted in the original reservations and discussed upon check-in. I was assigned a room which smelled horrible but I was exhausted and I got room spray the next day. I was in the room assigned me for three nights and walked my dog out the main entrance in front of the managers office and registration several times a day each day without incident. I extended my stay with a new reservation but they kept me in the same room. On my 4th day there, I was told that I had to move rooms because guests with ESAs had to be in rooms with hardwood and not carpet. When I pointed out i was assigned the room at check-in after she acknowledged the ESA cert info in original reservation, I was told the GM (who did not come out of her office to speak to me directly) said "He either moves or checks out." I wasn't offered help or a refund. I checked out early regardless and when I was leaving I talked with the "Guest Services Manager" about what happened and her response, "Have a nice day." Not only was it unacceptable, not only did they not take any responsibility for putting me in this situation but it was emotionally and physically very taxing. If you have something to say to someone -- especially if you are bullying a guest -- don't hide behind your office door. And come say it to my face.

Nice and clean