Residence Inn by Marriott Fort Worth Cultural District

Always have awesome staff on deck very nice and friendly

Excellent location

I thought the conditions were excellent and so was a service

Poor customer service. Rooms were old and dark.

We had a great trip. The room could use some repair and a better clean but was very spacious and had plenty of room for our bikes. Perfect location right off the Trinity Trail to ride bikes and so easy to walk to a variety of shops and restaurants. We didn’t have to drive anywhere once we parked at the hotel!

Im a Marriott member and always try to chose them when traveling and never had a problem until now. The rooms bed is directly behind the AC unit which is inside the room hidden behind a thin wall instead of being outside. The exhaust vent is pointed directly towards the bed and i could smell the AC exhaust from the compressor. The compressor was very loud and noisy. The refrigerator compressor was very loud and noisy. The exhaust from the AC made me sick to my stomach. I asked for a room change but was told the hotel was full. At 1:30am several trains came by blowing thier horns loudly and then at 2:30am some near our window starting shooting a pistol. This was confirmed by the security guard the next morning. The bed was outdated and very stiff and uncomfortable. This is the Worst experience ever with a Marriott hotel. My daughter and I couldn't sleep and were completely exhausted and sick the next morning. I feel like this was a complete waste of money and I lost nearly $200 dollars. I would never stay here and I wouldn't recommend this hotel to anyone. I told the staff about the problems but was NOT offered any compensation for my loss.

Pool did not work. Desk guys was not nice.

Nice place to stay and close to the Bars

Our toilet and AC were broken. I asked for maintenance and the guy gave me a plunger…never fixed anything. The front desk staff were so rude, the pool is filthy and the steps are broken off and sharp so someone could easily cut themselves. I’ll never go back, so disappointed.

Will definitely stay again!

had a repeated problem with the toilet not working. After three separate visit by their handyman we finally got a new room.

Customer service was poor. Elevator was not working properly as family ended up stuck. The pull out couch, the mattress is super thin that you feel like your sleeping on the rails, the floor was more comfortable. They advertised having a spa but they don't. Just a pool.

Everything was great except they advertised that they had a hot tub and did not when I arrived

The women at the front desk was very helpful, and Rachel Ickes was super helpful! The room was super comfortable, I’ll definitely be staying here next time I come to Fort Worth!

Have stayed there before and will again good neighborhood close to downtown only complain the pillows are kind of hard

loved it

Great stay

The property & location are great. We had just stayed at this hotel earlier in the week & we’re very happy with our room. This time, however, we were disappointed in the morning to take showers with almost no hot (or even warm) water. We’d get warm water, then it faded away after a few minutes to cold. As with our previous stay, the air freshener in the lobby & elevator area is so strong it’s sickening. I had to give a low rating for eco-friendly because we found no recycling option.

This hotel was located close to restaurants & a nice park, but tucked into a quiet side street. The property was in good condition but the air freshener smell in the lobby & elevator area was so strong it was sickening. Parking was handy but it’s an extra charge.

Safe quiet neighborhood. Will come back next time.