Residence Inn by Marriott Kingston

Very clean great staff

I love the room wish the pool was working

Love it

Nice lobby, rooms were spacious, check in we had a earlier check it at 2:15 check out til 12pm Breakfast was better than most. Friendly staff

The staff was friendly and professional. The hotel was nice and clean, and we got upgraded. However, the pool was closed during our entire stay due to maintenance. which did not make any sense to close the pool during a holiday weekend.

It was disappointing to have to wait for a room in the late afternoon.

Reception desk person barely civil when we arrived. Room ok. Overpriced

Convenient to our hiking excursions...

Great place to stay. I wish breakfast (at least on weekend) was longer, till 10:30 am instead of 9:30 am. The entire hotel looks recently renovated. I would say finish the last touches (like light switches) to make a bigger impact. Staff was nice, location was convenient.

Pretty new hotel in excellent condition. I had a studio with a nice kitchen, sitting area, and king sized bed. Nice sized bathroom, with a walk in shower (with excellent water pressure.) Very quiet room. The area has many shopping centers. My room looked on the back and side of a Target, and I think this added to the quiet at night. Excellent front desk staff. Very good laundry room with 4 washers and 6 dryers. Each $2.50 in quarters, but front desk staff can give you change. Good breakfast buffet area with 4 hot options (eggs, potatoes, bacon or sausage, French toast sticks), cereals, yogurts, breads/toasts/English muffins, coffee/tea, many juices. Ample space in lobby or outdoors to sit and eat. They have a beer/wine electronic dispenser in the lobby. You purchase an electronic card and then it will dispense a fixed amount. Very close to the on-ramp to Route 199, so it’s a very quick to get to the Kingston-Rhinebeck bridge and cross the river. I would definitely stay here again.

Very convenient to stores returants and interstate system in the Kingston NY area.

NO POOL SINCE COVID. (Website shows pool!) NO WORKING ICE MAKER EXCEPT KITCHEN AND STAFF HAD TO BE BOTHERED TO GATHER IT. New thermostat never worked despite mechanic(?) and myself setting it. They DID move me across hall but first room never got cool. Breakfast hours of 0630-0900 are ludicrous unless you are a temporary medical worker with early hours. I moved to a Hampton Inn across the street where my grandson had a pool: people actually cared about their loyalty members and breakfast is served 0600-1000. You just don’t have a cooktop, large refrigerator or dishwasher. Bed was nice. Housekeeping every other day. Also can opener did not work and desk staff didn’t check in laundry storage where 20+ openers were found the morning I left. Maintenance guy Steve was absolutely the BEST!! The location manager is awful- totally non-caring. Never again will I stay in Residence Inn. Marriott properties have fallen off in quality over the past 10-15 years. Local franchisees don’t really care about clients-only the bottom line.

Clean, spacious with kitchen and working space

Nice for what I need

I enjoyed the courtyard in the evening.

Very good, and hospitality is top notch

The afternoon receptionist was not helpful n unfriendly

Two spacious bedrooms with spacious bathrooms, nice and cozy living room. A big fridge with all the pots and pans, cup and plates like almost everything you need. We love everything about this hotel. It’s a five star hotel in my opinion.

Far away from city center. Mall is closed and very little to see and do here.

I feel that the pool wasn’t working and no Jacuzzi so I was over billed for this and they mistakenly bill me more than I should’ve been billed with for 1600 then on the way out they told me I was only built 1512 and I still owed 400 and something dollars Getting on my car. They’re still $1600 bill so obviously there’s a problem and I’m gonna take it up with the business and a Better Business Bureau if this bill isn’t taken care of correctly