stayAPT Suites Chattanooga-Ooltewah VW

Great rooms, friendly employees

The apartments are spacious and clean. Comfortable bed and pillows. The area the hotel is in leaves much to be desired as it's all fast food and there's no place nice to walk.

Property was nice and the staff was very nice. Mary the housekeeper was very helpful and nice. The sofa bed was very, very dirty. No sheets or pillowcases and there was food and trash in the mattress. I cleaned it up and went downstairs to get sheets and pillowcase.

We stayed at this hotel on our return trip from Florida. We don't need fancy but we do require clean and safe. I called ahead the day prior to ask if a pack and play was available. Deb was absolutely fantastic and her customer service was top notch on the phone, letting me know she had one for use. When we arrived, check in was relatively swift and we went immediately to check out our room before loading up all of our stuff to bring it inside from our vehicle. Upon entering the room, it had a musky odour and we could tell the cleaning job was sub par. No biggie, we travel with Lysol wipes so I could clean up fairly quickly. Upon entering the bedroom, immediately upon looking at the bed, it appeared made but the sheets and bedding were covered with hundreds of little black dog hairs. I went and spoke with reception and she apologized and said she would send someone to change the bedding immediately; which she did. The floors were filthy and upon wiping the counters, my Lysol wipes were nasty. We were exhausted and just wanted to sleep. As my husband and I started to set up the pack and play for our baby, we realized it was missing its legs/wheels and could not be used as it would not unfold properly. This sucked because it should have been looked at prior to putting it in our room. There was no other for use. This suite has SUCH potential, if only the cleanliness standards were taken up quite a few notches. We would definitely stay here again if that was addressed.

No one on site to help. Had to call multiple times for someone to actually come to the hotel

Amazing would refer anyone and everyone to stay here

Full kitchen a super plus. Courteous staff. Safe, secure. Pleasant courtyard. Comfortable stay.

Had issues with the toilet not flushing. Had to be plunged several times.

Very cool concept and bang for the buck. Pros: Updated and roomy Comfortable bed Cons: Dirty Kitchen not fully stocked Made the mistake of dropping something on bathroom floor. Recommended.

Loved it

They worked with me to extend my stay further

Booked a room for my mother in law to stay when she went to her room not only was it not cleaned it had fleas. A lot of fleas and dirty underwear in the closet. The receptionist was not kind and very forceful in communication. WOULD NOT RECOMMEND!!

Cockroaches!!!! I can overlook a lot of things. For example, one partial roll of toilet paper with no backups and bone-dry soap and shampoo dispensers. But I CANNOT overlook or bounce back from cockroaches in our bedroom, bathroom, kitchen.

Great location, and very clean

The room its self was nice and large and the sitting area was divided from the bedroom. Loved this! The bathroom was large, but as a lot of other reviews stated the soap dispensers were not filled & it was hard to get replacement towels. I don’t like having to use the same towel for more than a couple days, gorse. There were no kitchen utensils/pots as pictures led to believe & there was nothing stated as to whether these items could be checked out at the front desk & since the front desk had limited hrs this was pointless for me anyway. There were bugs in my sinks every morning. This is probably what bothered me the most. I don’t like seeing bugs in my sink. Especially when there is no food or dirty dishes in the sink. I will NEVER stay at this chain again or recommend it due to this.

Cockroaches dirty everywhere sheets towels where unclean bathroom floor with hair every corner curtain shower with mold ! Terrible experience and they didn’t give me my money back because I couldn’t stay 2 more nights in that nasty disgusting mess place! Don’t choose this place! I have pics but the app didn’t let me download!!

Had to do "After hours" check when arriving after 7 PM when the hours listed were 8 PM. Had to call twice to ensure I got my lock box code and knew what lock box to use. Room was dusty and shower felt like I may step through the bottom of the tub. Full kitchen but only utensils provided and one plate. Microwave worked but would not rotate because of a broken part. Will not stay at this brands hotels again.

Our key cards didn't work to get us in the room. A maid let us in with her card. Went back to the office at 5:00 to tell them and no one was there...home for the day. We rigged up the door so we could go out for dinner and get back in. Room was dusty and there was no shampoo and soap in the dispensers in the shower. One remote control didnt work for the TV. A lot of little things werent right.

We really enjoyed the large space, it was clean and easy to access. There are fantastic restaurants nearby, and the price was well worth it. Will definitely return when passing through the area from now on!

The place was very homey and will stay again.