Super 8 by Wyndham Independence Kansas City

This place has bed bugs! When i told them they said i was lying and accused me of smoking in my room and i don't smoke. Don't waist your money

Progress on upgrade of property

Room temperature was warmer than I thought

Room smells like a whole box of deodorant was dumped in it. Opened window and back lot smelled worse. Bathroom toilet didn't flush and leaked around the base. Any good reviews of this place were paid for.

This employees are rude, they will steal your deposit for any excuse, outs was supposedly not returned over an accident in the bed, what hotel doesn't allow for a stain on the sheet, and they lied about it, claiming feces in the sheets, omg are you kidding me?! The breakfast was very limited and you have to get up early early if you want anything besides packets of oatmeal and bread, for the entire site there is only one washing machine and one dryer. I would never recommend this trash hotel.

Good

Well the property is kind of old and has a smell to it. The younger man who works the counter does not smile when checking you in. And he's a lil abrasive even answering your questions or even you all for help. They're was two employee's who made the stay pleasent. The lovely lady who helped us get into our room when it locked us out. She was amazing, great attitude, lovely personality, and just as sweet as she could be. And the lady who served breakfast in the morning! Such a joy! She was amazing when helping the kids with breakfast. So thankful for those two ladies. May God bless them for their exceptional service. In Jesus name amen!!!

First room were were given had a terrible musty smell so i immediately went and asked for another room. He first tried to put us on the 2nd floor and I reminded the young fellow we were in our 70’s and packing everything up would be difficult. He then gave us another room on the first level. So in the end it worked out. There was a water leak just outside the first room’s door so assuming that is where musty smell originated.

Comfortable bed, some of the TV channels didn't come through

Bath tub was filthy and had a crack in that was rusted. Safe latch was broke. Lady’s fingers ( fake)were on the floor by the bed. Water pressure I. Shower was bad and pipes rumbled.

Toilet didn’t flush, soaps weren’t stocked, tiny toilet with toilet paper roll on other side of bathroom. Kids without parents were allowed to run a muck in the breakfast area.

Cleaniest

Clean

Staff was super friendly. Just like all Super 8’s the beds are a bit firm for me. I was traveling with two elderly ladies and we felt safe the entire time.

Overall, this hotel is a decent option if you're looking for budget-friendly accommodations. It's definitely an older building, and you can tell, but nothing too bad. Just a heads-up—there's no elevator, only stairs, so keep that in mind if mobility is a concern. The breakfast didn’t have many options, but it was something. The room was pretty basic, but clean enough. However, the toilet didn’t flush very well, which was a bit inconvenient. The pool was also clean and in good condition, making for a nice bonus during the stay.

I’ll stay there again. My A/C went out and we needed somewhere to stay with an outdoor pool. Room was clean pool was nice.

Friendly staff, clean room, good for the price

This was the worst stay I have ever had. The room was disgusting. A man busted into our room, during a fight between himself and another group. He was drunk, threatening to harm other customers and children. The staff allowed him to stay and act like this for 4 hours before I had to call 911 and threaten to shoot him. We were not involved in this, other than our room being close to his. He fought multiple people, and completely broke our door frame, we were not offered another room. My children were terrified. The manager, started an arguement with me because she felt like I had an attitude when a man was allowed to terrorize guests for 4 hours with racial and death threats because the manager said "he probably won't do anything". The manager went as far as to tell us we were not allowed to leave our room, when the door was being busted into. The police arrested him for punching 2 people and assaulting another woman. The pool was so cloudy and full of nasty things. We were not given a refund option, and due to it being 11 pm before we could leave our room we could not find another place to stay. Please. Do not stay here! We paid $217 for this room. They also have a deposit they dont disclosed of $100 and I still haven't received a refund for that or the actual room fee. I have pictures and videos and will be pressing this issue. The management is a a disgrace to the hospitality industry.

The hallways smelled really bad, like mold and mildew. We had 2 rooms. The first room , flooded the next morning from the shower above us. We had to switch rooms. The other room the bathroom door wouldnt shut and maintenance had to come fix it. Our second night, and second room, the people across the hall were yelling and screaming. Overall not a great experience. For the money we paid we could have stayed somewhere alot nicer and a lot cleaner.

Very smokey hotel. Entire building reales of cigarettes 🚬. The room was filled so if you have an allergy or breathing problem this is NOT the hotel for you. Says smoke free facility but you can smell it through the vents as others are smoking in the rooms. All of our clothing was laced with the smell and had to be washed. Could tell that people actually lived there. On a positive note, the bed was comfortable and the room was clean. Would stay there again for the price you'll get your money worth.