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SureStay Hotel by Best Western San Diego Pacific Beach

Hotels
7.8
/10
Pleasant
925 reviews

What Guests Say About Their Stay

debra
10.0
/ 10
The hotel was wonderful! But I thought by paying ahead I had paid everything but when we got there we still had to leave a $100 deposit
Bianca
10.0
/ 10
This property was a great last minute hotel, at a great price! The only downfall was at the room was very small, but otherwise it was very clean! It was super comfortable, it was quiet and definitely safe. I love that there was an elevator right by our room. The breakfast was perfect, just enough options. We also really liked the location as we were going to be in the PB area for the day and evening. I would definitely return and stay at this hotel. Also, I’d like to add that the receptionist at check-in and check out, were both great. They were very friendly and made it super easy to check in and out!
Richard
10.0
/ 10
Staff was excellent, especially Gina who helped us out with information about the area and the Sure Stay facilities!
In the Area
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4545 Mission Bay Dr, San Diego County, California, United States, 92109

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
SureStay Hotel by Best Western San Diego Pacific Beach is located in area / city San Diego. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SureStay Hotel by Best Western San Diego Pacific Beach

4545 Mission Bay Dr, San Diego County, California, United States, 92109
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Discover More About SureStay Hotel by Best Western San Diego Pacific Beach

Location


SureStay Hotel by Best Western San Diego Pacific Beach is located in area / city San Diego.

About SureStay Hotel by Best Western San Diego Pacific Beach

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

SureStay Hotel by Best Western San Diego Pacific Beach is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in SureStay Hotel by Best Western San Diego Pacific Beach

Others SureStay Hotel by Best Western San Diego Pacific Beach
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Discounted Fitness Center
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Smoke-free area

Connectivity

  • Free WiFi
  • Internet point

Food and Drinks

  • Breakfast

General

  • Parking

In-room Facilities

  • TV

Accommodation Policy & General Information in SureStay Hotel by Best Western San Diego Pacific Beach

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. This property charges a general deposit at check-in for cash paying guests only.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SureStay Hotel by Best Western San Diego Pacific Beach
66
Number of floors in SureStay Hotel by Best Western San Diego Pacific Beach
3
Another facilities in SureStay Hotel by Best Western San Diego Pacific Beach
Tours, Multilingual staff, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in SureStay Hotel by Best Western San Diego Pacific Beach

What are available facilities at SureStay Hotel by Best Western San Diego Pacific Beach?
There are top facilites at SureStay Hotel by Best Western San Diego Pacific Beach such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SureStay Hotel by Best Western San Diego Pacific Beach?
The standard check-in time at SureStay Hotel by Best Western San Diego Pacific Beach is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does SureStay Hotel by Best Western San Diego Pacific Beach provide breakfast?
Yes, SureStay Hotel by Best Western San Diego Pacific Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does SureStay Hotel by Best Western San Diego Pacific Beach have?
SureStay Hotel by Best Western San Diego Pacific Beach is a 2.5-star hotel.
How many floors does SureStay Hotel by Best Western San Diego Pacific Beach have?
SureStay Hotel by Best Western San Diego Pacific Beach has 3 floors.
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More Reviews from Other Guests in SureStay Hotel by Best Western San Diego Pacific Beach

7.8
Pleasant
From 925 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews SureStay Hotel by Best Western San Diego Pacific Beach

Number of reviews per page
20
40
Top reviews
Angelica
icon-Business Family
Business Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Please, please spare yourself the trouble of staying at this hotel! The ONLY redeeming qualities are the very kind staff, and the breakfast was decent. The room, however was awful. Where to begin? Upon entering, I was hit with the worst smell of mold and mildew I’ve ever experienced! It aggravated my allergies so badly that for health reasons alone, I could never stay there again. There was mold in the ceiling above the bathtub. There were so many gnats in the room, both dead and alive. And, after about 10 minutes of running the heater, I had to turn it off because the stench was so strong I wanted to gag. It legitimately smelled like an animal had died inside. I am so grateful that I only booked this hotel for one night. Couldn’t wait to leave in the morning.
Read More
Daniel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a great stay for us
giovanni
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

reasonable price, worth it
Sridevi
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Staff. Good Hotel
Christian
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room I checked into had not been cleaned yet. The bathroom was very dirty and when I tried to talk to the cleaning lady she did not speak English and just gave me towels and that was the end of it.
Heidi
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We’ve been on a 13 day road trip across California and stayed in several budget hotels, but this was by far the worst. The rooms smelled musty and unpleasant. We asked to change rooms — the receptionist was kind — but the second room was even worse. On top of that, the neighborhood is not pleasant and does not feel safe. I would not recommend staying here
Read More
Myungja
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was very small, but the bathroom was roomy.
Adrian
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They don’t clean your rooms and the rooms near the elevators can hear everything. Parking is tight. Outlets weren't working.
debra
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was wonderful! But I thought by paying ahead I had paid everything but when we got there we still had to leave a $100 deposit
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved are stay
Rosanne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not enough wash cloths and towels at check-in and more never came as requested. The plug for the bath tub did not work so could not use the tub.
Luke
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Last minute trip on a holiday weekend, Gina was amazing and accomodating!
Josh or Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great time! Will be back
Giselle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kept having to ask for towels finally on ask number 4 they finally brought the towels
Bianca
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property was a great last minute hotel, at a great price! The only downfall was at the room was very small, but otherwise it was very clean! It was super comfortable, it was quiet and definitely safe. I love that there was an elevator right by our room. The breakfast was perfect, just enough options. We also really liked the location as we were going to be in the PB area for the day and evening. I would definitely return and stay at this hotel. Also, I’d like to add that the receptionist at check-in and check out, were both great. They were very friendly and made it super easy to check in and out!
Read More
Danny
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay began with the room bot ready, it was 5pm, front desk said it was due to a staffing issue. The coffee machine in the breakfast room was not working, so no coffee for breakfast. Also Wednesday night all of the parking spots were full and we had to park iff site and walk to our room. Not sure we will stay here again.
Brian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bed needs to be replaced as it was sagging, and my back hurt. The toilet looked like it may not have been properly cleaned. It wasn’t horrible, but it did look like it could’ve been done a little better. The staff at the desk do their job, but they could do it with a smile which they don’t. There were towels missing in my room and I had to ask for them and the phone did not contact the desk. I called four times and let it ring like 30 times and no one ever answered. I’ve been to this hotel about four times. The first time was excellent, but the last three have been mediocre. A previous room that I stayed at, had no air conditioning working. This time the air-conditioning was perfect. There is free parking, which is always a bonus. This is an old hotel but for the most part it’s decent. They just need to be a little bit more pleasant and make sure the rooms are cleaned properly and to replace bad beds. I would still come back, for what I paid. But I would not like to pay any more than that, as there’s probably more newer options for that kind of money.
Read More
Lynn
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Place wasn’t the worst I’ve ever stayed in, however,
Gerald
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pretty good overall for the price and closeness to everything in the area.
Bradley William
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The gentleman who checked us in was very nice and helpful!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 SureStay Hotel by Best Western San Diego Pacific Beach

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 925 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SureStay Hotel by Best Western San Diego Pacific Beach

Number of reviews per page
20
40
Top reviews
Angelica
icon-Business Family
Business Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Please, please spare yourself the trouble of staying at this hotel! The ONLY redeeming qualities are the very kind staff, and the breakfast was decent. The room, however was awful. Where to begin? Upon entering, I was hit with the worst smell of mold and mildew I’ve ever experienced! It aggravated my allergies so badly that for health reasons alone, I could never stay there again. There was mold in the ceiling above the bathtub. There were so many gnats in the room, both dead and alive. And, after about 10 minutes of running the heater, I had to turn it off because the stench was so strong I wanted to gag. It legitimately smelled like an animal had died inside. I am so grateful that I only booked this hotel for one night. Couldn’t wait to leave in the morning.
Read More
Daniel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a great stay for us
giovanni
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

reasonable price, worth it
Sridevi
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Staff. Good Hotel
Christian
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room I checked into had not been cleaned yet. The bathroom was very dirty and when I tried to talk to the cleaning lady she did not speak English and just gave me towels and that was the end of it.
Heidi
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We’ve been on a 13 day road trip across California and stayed in several budget hotels, but this was by far the worst. The rooms smelled musty and unpleasant. We asked to change rooms — the receptionist was kind — but the second room was even worse. On top of that, the neighborhood is not pleasant and does not feel safe. I would not recommend staying here
Read More
Myungja
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was very small, but the bathroom was roomy.
Adrian
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They don’t clean your rooms and the rooms near the elevators can hear everything. Parking is tight. Outlets weren't working.
debra
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel was wonderful! But I thought by paying ahead I had paid everything but when we got there we still had to leave a $100 deposit
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved are stay
Rosanne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not enough wash cloths and towels at check-in and more never came as requested. The plug for the bath tub did not work so could not use the tub.
Luke
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Last minute trip on a holiday weekend, Gina was amazing and accomodating!
Josh or Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great time! Will be back
Giselle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Kept having to ask for towels finally on ask number 4 they finally brought the towels
Bianca
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property was a great last minute hotel, at a great price! The only downfall was at the room was very small, but otherwise it was very clean! It was super comfortable, it was quiet and definitely safe. I love that there was an elevator right by our room. The breakfast was perfect, just enough options. We also really liked the location as we were going to be in the PB area for the day and evening. I would definitely return and stay at this hotel. Also, I’d like to add that the receptionist at check-in and check out, were both great. They were very friendly and made it super easy to check in and out!
Read More
Danny
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our stay began with the room bot ready, it was 5pm, front desk said it was due to a staffing issue. The coffee machine in the breakfast room was not working, so no coffee for breakfast. Also Wednesday night all of the parking spots were full and we had to park iff site and walk to our room. Not sure we will stay here again.
Brian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bed needs to be replaced as it was sagging, and my back hurt. The toilet looked like it may not have been properly cleaned. It wasn’t horrible, but it did look like it could’ve been done a little better. The staff at the desk do their job, but they could do it with a smile which they don’t. There were towels missing in my room and I had to ask for them and the phone did not contact the desk. I called four times and let it ring like 30 times and no one ever answered. I’ve been to this hotel about four times. The first time was excellent, but the last three have been mediocre. A previous room that I stayed at, had no air conditioning working. This time the air-conditioning was perfect. There is free parking, which is always a bonus. This is an old hotel but for the most part it’s decent. They just need to be a little bit more pleasant and make sure the rooms are cleaned properly and to replace bad beds. I would still come back, for what I paid. But I would not like to pay any more than that, as there’s probably more newer options for that kind of money.
Read More
Lynn
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Place wasn’t the worst I’ve ever stayed in, however,
Gerald
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pretty good overall for the price and closeness to everything in the area.
Bradley William
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The gentleman who checked us in was very nice and helpful!
Number of reviews per page
20
40