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- Accommodation in The Freeport Hotel, an Ascend Collection Hotel
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The Freeport Hotel, an Ascend Collection Hotel
Motel
8.0
/10
Very Good
970 reviews
What Guests Say About Their Stay
sunira
10.0
/ 10
I love the convenience to Freeport shopping, the interstate and the quietness. The rooms are great, but I feel like. The carpets could’ve been a little cleaner and the vent in our bathroom did not work as well as it could have overall it was a great day. Would stay there again.
Gary
10.0
/ 10
The staff was friendly, professional and caring. I had ordered flowers for my girlfriend and the staff placed them in the room to ensure the surprise.
adam
10.0
/ 10
Great hotel with many small but excellent features like free laundry and snacks and drinks in the lobby. Staff is excellent and all very happy to be here. Property is great - modern and clean. Family friendly.
In the Area
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506 Us Route 1, Cumberland County, Maine, United States, 04032
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Freeport Hotel, an Ascend Collection Hotel
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What's around The Freeport Hotel, an Ascend Collection Hotel
506 Us Route 1, Cumberland County, Maine, United States, 04032
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Discover More About The Freeport Hotel, an Ascend Collection Hotel
Location
Staying at The Freeport Hotel, an Ascend Collection Hotel is a good choice when you are visiting Cumberland County.
About The Freeport Hotel, an Ascend Collection Hotel
The Freeport Hotel, an Ascend Collection Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at The Freeport Hotel, an Ascend Collection Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in The Freeport Hotel, an Ascend Collection Hotel
Others
Hotel Services
- Laundry service
- 24-hour Receptionist
- Newspaper in lobby
Public Facilities
- Others
- Smoke-free area
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Things to Do
- Barbecue
Connectivity
- Free WiFi
General
- Parking
Business Facilities
- Business center
Accommodation Policy & General Information in The Freeport Hotel, an Ascend Collection Hotel
Important Note
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Freeport Hotel, an Ascend Collection Hotel | 69 |
Number of floors in The Freeport Hotel, an Ascend Collection Hotel | 1 |
Another facilities in The Freeport Hotel, an Ascend Collection Hotel | Laundry service, 24-hour Receptionist, Newspaper in lobby, Others, Smoke-free area |
Frequently asked question in The Freeport Hotel, an Ascend Collection Hotel
What are available facilities at The Freeport Hotel, an Ascend Collection Hotel?
There are top facilites at The Freeport Hotel, an Ascend Collection Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Freeport Hotel, an Ascend Collection Hotel?
The standard check-in time at The Freeport Hotel, an Ascend Collection Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Freeport Hotel, an Ascend Collection Hotel provide breakfast?
Yes, The Freeport Hotel, an Ascend Collection Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Freeport Hotel, an Ascend Collection Hotel have?
The Freeport Hotel, an Ascend Collection Hotel is a 2.0-star hotel.
How many floors does The Freeport Hotel, an Ascend Collection Hotel have?
The Freeport Hotel, an Ascend Collection Hotel has 1 floors.
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More Reviews from Other Guests in The Freeport Hotel, an Ascend Collection Hotel
Overall Ratings & Reviews The Freeport Hotel, an Ascend Collection Hotel
Other sources (970)
8.0
Very Good
From 970 reviews
Cleanliness
8.0
Room Comfort
8.2
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Freeport Hotel, an Ascend Collection Hotel
Number of reviews per page
20
40
Top reviews
SARAH
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was good for our 1 night stay, clean enough but definitely needs some updates. Staff was very nice
Heidi
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was nice. Too much air freshener in the hallway.
sunira
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I love the convenience to Freeport shopping, the interstate and the quietness. The rooms are great, but I feel like. The carpets could’ve been a little cleaner and the vent in our bathroom did not work as well as it could have overall it was a great day. Would stay there again.
Kristine
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was filthy, the room smelled like mold/mildew. the gentleman at the desk was rude.
Gary
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was friendly, professional and caring. I had ordered flowers for my girlfriend and the staff placed them in the room to ensure the surprise.
Kris Mae
Leisure
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hallway was flooded and they threw a small towel over it all day, mold smell everywhere, very damp in hallways and room.
Paper thin walls - very noisy impossible to sleep.
Carl
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bed wasn’t best and breakfast fair.
karen
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They had no hot water and didn’t share this info. Staff very abrupt
Nita
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There wasn’t any cable. The breakfast didn’t offer much.
Leung
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staffs
Verified traveler
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Comfortable stay and great breakfast. They had a washer and dryer which we should have used. Laundry mat much more expensive.
adam
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel with many small but excellent features like free laundry and snacks and drinks in the lobby. Staff is excellent and all very happy to be here. Property is great - modern and clean. Family friendly.
Joel
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Multiple times someone tried to come in our room
Jennifer
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very limited amenities. Towels were small, soap and shower supplies limited. Room was very small.
Lisa
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
There was no one at the desk when it was check in time. The person who finally came was very nice and apologized. Room was fine. Breakfast was fine. It was clean. Probably won’t go back.
Andrew
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice clean place to clean up and sleep
April
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Nice place to stay clean and nice staff had laundry which came in handy for us on bikes and restaurant right across the street close to shopping also
Joanne
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel was what you would expect for the price. Our room was clean. Bathroom could have been cleaner but it had a smokey smell. They were very accommodating, showed me two other rooms but they smelt musty and offered to let me have a refund. I'm sensitive to smells and the glade/floral smell in the hallways which looked old was overpowering.
Again they were very accommodating.
Please empty the bucket full of cigarette butts near the door it is gross.
Read More
Melissa
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not enough towels in the room at check-in. Small rooms. Ripped curtains.
Angela
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel has some good features but still needs some continued renovations. The bed was comfortable but the bathroom was dirty. The shower floor has clearly not been scrubbed between guests and the bathroom floor also had grit on it. There was a terrible smell in the room - was it a terrible smelling disinfectant of some sort or was it coming from the carpet? The pictures on the walls were nice but the carpet really needs to be removed from the rooms. That would go a long way towards improving the property. The included breakfast was good. There was only decaf coffee in the room (perhaps the cleaner didn't refill the Keurig pods after the last guest?) but fortunately there was real coffee at the breakfast since we had a long drive to do.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Freeport Hotel, an Ascend Collection Hotel
Other sources (970)
8.0
Very Good
From 970 reviews
Cleanliness
8.0
Room Comfort
8.2
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Freeport Hotel, an Ascend Collection Hotel
Number of reviews per page
20
40
Top reviews
SARAH
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was good for our 1 night stay, clean enough but definitely needs some updates. Staff was very nice
Heidi
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was nice. Too much air freshener in the hallway.
sunira
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I love the convenience to Freeport shopping, the interstate and the quietness. The rooms are great, but I feel like. The carpets could’ve been a little cleaner and the vent in our bathroom did not work as well as it could have overall it was a great day. Would stay there again.
Kristine
Business and Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was filthy, the room smelled like mold/mildew. the gentleman at the desk was rude.
Gary
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was friendly, professional and caring. I had ordered flowers for my girlfriend and the staff placed them in the room to ensure the surprise.
Kris Mae
Leisure
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hallway was flooded and they threw a small towel over it all day, mold smell everywhere, very damp in hallways and room.
Paper thin walls - very noisy impossible to sleep.
Carl
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bed wasn’t best and breakfast fair.
karen
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
They had no hot water and didn’t share this info. Staff very abrupt
Nita
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There wasn’t any cable. The breakfast didn’t offer much.
Leung
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Friendly staffs
Verified traveler
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Comfortable stay and great breakfast. They had a washer and dryer which we should have used. Laundry mat much more expensive.
adam
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great hotel with many small but excellent features like free laundry and snacks and drinks in the lobby. Staff is excellent and all very happy to be here. Property is great - modern and clean. Family friendly.
Joel
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Multiple times someone tried to come in our room
Jennifer
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very limited amenities. Towels were small, soap and shower supplies limited. Room was very small.
Lisa
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
There was no one at the desk when it was check in time. The person who finally came was very nice and apologized. Room was fine. Breakfast was fine. It was clean. Probably won’t go back.
Andrew
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice clean place to clean up and sleep
April
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Nice place to stay clean and nice staff had laundry which came in handy for us on bikes and restaurant right across the street close to shopping also
Joanne
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel was what you would expect for the price. Our room was clean. Bathroom could have been cleaner but it had a smokey smell. They were very accommodating, showed me two other rooms but they smelt musty and offered to let me have a refund. I'm sensitive to smells and the glade/floral smell in the hallways which looked old was overpowering.
Again they were very accommodating.
Please empty the bucket full of cigarette butts near the door it is gross.
Read More
Melissa
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not enough towels in the room at check-in. Small rooms. Ripped curtains.
Angela
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel has some good features but still needs some continued renovations. The bed was comfortable but the bathroom was dirty. The shower floor has clearly not been scrubbed between guests and the bathroom floor also had grit on it. There was a terrible smell in the room - was it a terrible smelling disinfectant of some sort or was it coming from the carpet? The pictures on the walls were nice but the carpet really needs to be removed from the rooms. That would go a long way towards improving the property. The included breakfast was good. There was only decaf coffee in the room (perhaps the cleaner didn't refill the Keurig pods after the last guest?) but fortunately there was real coffee at the breakfast since we had a long drive to do.
Read More
Number of reviews per page
20
40