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The Hi-Lo, Autograph Collection

Hotels
8.8
/10
Very Good
674 reviews

What Guests Say About Their Stay

Nischal Arkali
10.0
/ 10
We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.
Lyndsey
10.0
/ 10
Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.
Tamore
10.0
/ 10
I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol
In the Area
See Map
320 SW Harvey Milk Street, Portland, Multnomah County, Oregon, United States, 97204

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Hi-Lo, Autograph Collection is a good choice when you are visiting Portland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Hi-Lo, Autograph Collection

320 SW Harvey Milk Street, Portland, Multnomah County, Oregon, United States, 97204
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Discover More About The Hi-Lo, Autograph Collection

Location


Staying at The Hi-Lo, Autograph Collection is a good choice when you are visiting Portland.

About The Hi-Lo, Autograph Collection

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Hi-Lo, Autograph Collection exclusively for you.

The Hi-Lo, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Hi-Lo, Autograph Collection.

All facilities in The Hi-Lo, Autograph Collection

Others The Hi-Lo, Autograph Collection
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Garden

Transportation

  • Valet parking (surcharge)

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Hi-Lo, Autograph Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 63 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Hi-Lo, Autograph Collection
120
Number of floors in The Hi-Lo, Autograph Collection
6
Another facilities in The Hi-Lo, Autograph Collection
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in The Hi-Lo, Autograph Collection

What are available facilities at The Hi-Lo, Autograph Collection?
There are top facilites at The Hi-Lo, Autograph Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Hi-Lo, Autograph Collection?
The standard check-in time at The Hi-Lo, Autograph Collection is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does The Hi-Lo, Autograph Collection provide breakfast?
Yes, The Hi-Lo, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Hi-Lo, Autograph Collection have?
The Hi-Lo, Autograph Collection is a 4.0-star hotel.
How many floors does The Hi-Lo, Autograph Collection have?
The Hi-Lo, Autograph Collection has 6 floors.
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More Reviews from Other Guests in The Hi-Lo, Autograph Collection

Overall Ratings & Reviews The Hi-Lo, Autograph Collection

Other sources (674)
8.8
Very Good
From 674 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hi-Lo, Autograph Collection

Number of reviews per page
20
40
Top reviews
Nischal Arkali
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.
Luisita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean & Quiet
Lyndsey
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.
Tamore
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol
Read More
Megan
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was great, but neighborhood is currently really bad
Mitch
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This place is my go to whenever I head to Portland. A great blend of modern updates with some old school charm. The staff has always been very friendly and the restaurant and bar on site was great.
Anna
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.
Read More
Diego
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was wonderful, just that the quote I got from hotels.com was $200 less than what I paid when I went to pay on site.
Kate
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Honestly, the staff cannot have been any nicer. Friendly from the moment I walk through the door. I thought the hotel was in a really great location. It was very easy to get to via the train from the airport which I would highly recommend. I will definitely go back to this hotel if I'm ever in Portland, Oregon again.
Kaleb Lee Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was so close to the mall and bus/train station so easy access to everything needed.
Julie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Bed was very uncomfortable.
Michelle
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Seemed a little short staffed. The rug in the room was so slippery almost fell with my son in my hands. But besides that, the hotel is in the middle of so much, food, drinks, shopping etc.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved it!!
Madison
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

wish they had secure free parking otherwise great location
Rodney
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed here for seven nights last week. It was a perfect hotel for the two of us (father and adult son). The two beds were very comfortable. There was also a desk and a corner couch. The room felt very big and comfortable. The staff were amazing. The day bartender (Tyler) was a super friendly and helpful person, who told us of places we needed to visit or go to eat. I would stay here again any time that we are in Portland.
Read More
Dilip
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel and comfortable room, with lovely staff. The location and street outside was a bit dodgy
Katrine Wai Min
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was rustic and enjoyable. However city feels old and little unsafe if u r alone at night. July 4th was awesome! Great walking distance to farmers market and harbour areas. Oh food trucks next door or a block away to beer garden!
Martha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wish there as a fridge in the room.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was nice. Unfortunately the hotel service is subpar. I selected a room which included a food/beverage credit. For some reason this did not show on the reservation. I contacted hotels.com and they reached out to the hotel to remedy the situation. The hotel refused to acknowledge the reservation and hotels.com ended up giving me credit toward my next stay as an alternative solution. Thank you hotels.com. Shame on you Marriott.
Read More
Number of reviews per page
20
40

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Others 4 The Hi-Lo, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Hi-Lo, Autograph Collection

Other sources (674)
8.8
Very Good
From 674 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hi-Lo, Autograph Collection

Number of reviews per page
20
40
Top reviews
Nischal Arkali
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had an amazing time at this hotel. It’s super clean and new. The rooms are huge and well stocked!! Everyone working here is very friendly and sweet. Definitely coming back here when I’m in town again.
Luisita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean & Quiet
Lyndsey
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room and service. I liked the robe. One elevator wasn’t working, which slowed some things down. Central location in Portland and walking distance to a lot of places.
Tamore
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked the cleanliness of the hotel room, nice water pressure, nice temperature for shower just not the hotel itself they need to do better with keeping the trash cans empty and the front door rug swept.. but staff is friendly and accommodating. Area is not great but it’s ok beware of homeless trying to mess with you.. would I stay here again? Probably not lol
Read More
Megan
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was great, but neighborhood is currently really bad
Mitch
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This place is my go to whenever I head to Portland. A great blend of modern updates with some old school charm. The staff has always been very friendly and the restaurant and bar on site was great.
Anna
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stay at this hotel often and it’s always amazing service and cleanliness rooms.
Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed here for three nights to explore Portland and it was a great place to stay. The rooms were spacious for a downtown hotel, the beds were so comfy, excellent shower pressure, spotlessly clean, the AC worked great, and the staff were so helpful from directions to donuts to complimentary bottled water on our way out the door each morning (it was so hot outside!) We were an easy walk to Powell Books, excellent food trucks, lots of cute shops. The valet parking is offsite and requires a ~10 minute heads up depending on traffic for them to drive back. We would stay here again if visiting the city.
Read More
Diego
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was wonderful, just that the quote I got from hotels.com was $200 less than what I paid when I went to pay on site.
Kate
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Honestly, the staff cannot have been any nicer. Friendly from the moment I walk through the door. I thought the hotel was in a really great location. It was very easy to get to via the train from the airport which I would highly recommend. I will definitely go back to this hotel if I'm ever in Portland, Oregon again.
Kaleb Lee Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was so close to the mall and bus/train station so easy access to everything needed.
Julie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Bed was very uncomfortable.
Michelle
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Seemed a little short staffed. The rug in the room was so slippery almost fell with my son in my hands. But besides that, the hotel is in the middle of so much, food, drinks, shopping etc.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved it!!
Madison
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

wish they had secure free parking otherwise great location
Rodney
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed here for seven nights last week. It was a perfect hotel for the two of us (father and adult son). The two beds were very comfortable. There was also a desk and a corner couch. The room felt very big and comfortable. The staff were amazing. The day bartender (Tyler) was a super friendly and helpful person, who told us of places we needed to visit or go to eat. I would stay here again any time that we are in Portland.
Read More
Dilip
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel and comfortable room, with lovely staff. The location and street outside was a bit dodgy
Katrine Wai Min
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was rustic and enjoyable. However city feels old and little unsafe if u r alone at night. July 4th was awesome! Great walking distance to farmers market and harbour areas. Oh food trucks next door or a block away to beer garden!
Martha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I wish there as a fridge in the room.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hotel was nice. Unfortunately the hotel service is subpar. I selected a room which included a food/beverage credit. For some reason this did not show on the reservation. I contacted hotels.com and they reached out to the hotel to remedy the situation. The hotel refused to acknowledge the reservation and hotels.com ended up giving me credit toward my next stay as an alternative solution. Thank you hotels.com. Shame on you Marriott.
Read More
Number of reviews per page
20
40