The Hillside Hotel

Motel
6.8
/10
Pleasant
398 reviews

What Guests Say About Their Stay

Amanda
10.0
/ 10
Was exactly what I needed for a solo bday trip to the area. Minimal, friendly, clean. Didn’t mind that it’s obvious the place has been there a while. The parking lot has a huge pothole, which isn’t great. Just drive around it and be grateful for the great price and nature at your doorstep.
Eugene
10.0
/ 10
The room the electric did not work in the bathroom or one wall of the room. I told the owner and he came and looked and said I will fix it. He played around and the electric for the air went out, then the tv electric went out. He never fixed it
Cindy
10.0
/ 10
This property is a very nice older hotel. Hotel staff was super welcoming and willing to accommodate anything we asked. Bed was firm and comfortable. Room was quiet. Accommodations were not fancy but nicely done and very affordable. Close to all area attractions.
In the Area
See Map
19105 Keep Tryst Road, Washington County, Maryland, United States, 21758

Main Facilities

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Parking
Barbecue
24-hour Receptionist
Staying at The Hillside Hotel is a good choice when you are visiting Washington County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Hillside Hotel

19105 Keep Tryst Road, Washington County, Maryland, United States, 21758
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Discover More About The Hillside Hotel

Location


Staying at The Hillside Hotel is a good choice when you are visiting Washington County.

About The Hillside Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at The Hillside Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in The Hillside Hotel

Others The Hillside Hotel
Others

General

  • Smoking area
  • Parking

Things to Do

  • Barbecue

Public Facilities

  • Others

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in The Hillside Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Bicycles are not permitted in guestrooms.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Available rooms at The Hillside Hotel
19
Another facilities in The Hillside Hotel
Smoking area, Parking, Barbecue, Others, 24-hour Receptionist

Frequently asked question in The Hillside Hotel

What is normal check-in & check-out time at The Hillside Hotel?
The standard check-in time at The Hillside Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
How many stars does The Hillside Hotel have?
The Hillside Hotel is a 2.5-star hotel.
How many rooms does The Hillside Hotel have?
The Hillside Hotel has 19 rooms in total.
What are the guest reviews for The Hillside Hotel?
The Hillside Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Hillside Hotel

6.8
Pleasant
From 398 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

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Traveler Reviews The Hillside Hotel

Number of reviews per page
20
40
Top reviews
leon
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was so bad that i didn't want to lay on the bed and just checked out. Went to another hotel and slept like a baby
Erin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would strongly advise against staying at this hotel. Upon arrival, we found the room to be dirty, unsanitary, and reeking of urine. It was in no condition to stay in — we immediately left and had to find alternative accommodations at our own expense. When we contacted management to request a refund, they refused to take responsibility for the condition of the room and denied the request, despite the fact that we couldn’t even stay there due to how unclean it was. This was an incredibly disappointing experience, and the lack of accountability from the hotel made it even worse. Save yourself the stress and stay somewhere else.
Read More
Amanda
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was exactly what I needed for a solo bday trip to the area. Minimal, friendly, clean. Didn’t mind that it’s obvious the place has been there a while. The parking lot has a huge pothole, which isn’t great. Just drive around it and be grateful for the great price and nature at your doorstep.
Amanda
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I did not like it at all. Checked out at 8am and did not stay the second night. Nothing was accessible and the property did not have wifi. The entire listing is a misrepresentation.
Mary Colleen
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The view was spectacular and I was fortunate enough to hear (not seeing) a fireworks event that echoed through the mountains!
Eugene
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room the electric did not work in the bathroom or one wall of the room. I told the owner and he came and looked and said I will fix it. He played around and the electric for the air went out, then the tv electric went out. He never fixed it
Ken
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Sadly, I think this facility should be avoided. It was very dirty and, frankly a bit scary.
Ravikanth
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms very old...Poor maintenance. Broken furniture & bathroom fittings. No internet.
Jamie
icon-Business
Business
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room smelt like mold, had bugs, bed uncomfortable, AC kind worked, very out dated
Jim
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice location within 10 minutes of Harper's Ferry. Gas station store in front and beverage store next door were an added convenience.
Christopher
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Dead bugs. Blood on bathroom wall. Hair in bed. Vile.
Madison
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

shower did not work, neighbors where loud and kept us up all night, great staff.
Ilya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Stuff was not friendly. No wifi
Alexander
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

First, our fault for not reading all the reviews. Only saving grace is the liquor store steps away so you can drink yourself to sleep. However, this place is an absolute dump. I don't think the rooms, besides changing our bedding, are ever done. The floors are sticky, walls are moldy in the bathrooms, and the outlets are a fire hazard. I don't know who was using the lamp shades and curtains as napkins, but it is gross. Have some self respect and at least clean. This is a convenient location, and it could be cute if a little effort was taken. I do not recommend this place to anyone. Sleep in your car before here.
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Cassandra
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The pics were misleading. It looked like it would be a lot more updated. The room wasn't very clean. There were mouse droppings on the floor. Only a very thin blanket was provided. The room was freezing even with the heat cranked up to high. Honestly overpriced. My partner and I would have gone elsewhere, but no place else was available
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Savannah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Was given a room that was super dirty had blood everywhere hair and bodily fluids. Asked for a different room and it was worse there was bloody razors in the shower blood on the curtain open soaps hole in the floor. Definitely would not recommend. Trying to get a refund.
Mateen
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice and friendly staff, very accommodating but the bathroom was never cleaned after previous guest left. I found hairs on the blanket. Microwave was broken.
Verified traveler
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Check in simple. No hastle, quick & easy. Was able to pay cash. Room wasn’t cleanest at all, outdated but did have clean towels.
Chip
icon-Leisure
Leisure
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This used to be a cozy Adventure Base, with a diner and a liquor store nearby. Checking in, had to call a cell phone, a guy off-property came. I tried to cancel my pre-paid Rez but he claimed Expedia demanded he charge me. Id been on the Appalachian Trail for 4 days so I thought I could handle it.. Got to room, I've seen worse, but started shower and couldn't get hot water, neither could see aff. I'm the only guest, and that includes the staff, I'm sure they weren't thinking of firing the expensive boilers for me. It was clear they had no hot water capabilities. Staff kept offering to switch rooms but even in other rooms, they'd have to actually get hot water going to the property. This motel exists as an Expedia scam. If you make Rez, it gets charged and they claim they are powerless to cancel. Ended up taking a taxi to another hotel.
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Verified traveler
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

The shape of the room looks so weird. The bathroom toilet is very small. It looks like it made for young kids. It’s not look very comfortable. I switch to another room and found out it was not clean. No housekeeping clean that room except the bed was made. I was so unsure if they changed it or not.
Number of reviews per page
20
40

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Others 4 The Hillside Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 398 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Hillside Hotel

Number of reviews per page
20
40
Top reviews
leon
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was so bad that i didn't want to lay on the bed and just checked out. Went to another hotel and slept like a baby
Erin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would strongly advise against staying at this hotel. Upon arrival, we found the room to be dirty, unsanitary, and reeking of urine. It was in no condition to stay in — we immediately left and had to find alternative accommodations at our own expense. When we contacted management to request a refund, they refused to take responsibility for the condition of the room and denied the request, despite the fact that we couldn’t even stay there due to how unclean it was. This was an incredibly disappointing experience, and the lack of accountability from the hotel made it even worse. Save yourself the stress and stay somewhere else.
Read More
Amanda
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was exactly what I needed for a solo bday trip to the area. Minimal, friendly, clean. Didn’t mind that it’s obvious the place has been there a while. The parking lot has a huge pothole, which isn’t great. Just drive around it and be grateful for the great price and nature at your doorstep.
Amanda
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I did not like it at all. Checked out at 8am and did not stay the second night. Nothing was accessible and the property did not have wifi. The entire listing is a misrepresentation.
Mary Colleen
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The view was spectacular and I was fortunate enough to hear (not seeing) a fireworks event that echoed through the mountains!
Eugene
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room the electric did not work in the bathroom or one wall of the room. I told the owner and he came and looked and said I will fix it. He played around and the electric for the air went out, then the tv electric went out. He never fixed it
Ken
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Sadly, I think this facility should be avoided. It was very dirty and, frankly a bit scary.
Ravikanth
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms very old...Poor maintenance. Broken furniture & bathroom fittings. No internet.
Jamie
icon-Business
Business
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room smelt like mold, had bugs, bed uncomfortable, AC kind worked, very out dated
Jim
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice location within 10 minutes of Harper's Ferry. Gas station store in front and beverage store next door were an added convenience.
Christopher
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Dead bugs. Blood on bathroom wall. Hair in bed. Vile.
Madison
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

shower did not work, neighbors where loud and kept us up all night, great staff.
Ilya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Stuff was not friendly. No wifi
Alexander
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

First, our fault for not reading all the reviews. Only saving grace is the liquor store steps away so you can drink yourself to sleep. However, this place is an absolute dump. I don't think the rooms, besides changing our bedding, are ever done. The floors are sticky, walls are moldy in the bathrooms, and the outlets are a fire hazard. I don't know who was using the lamp shades and curtains as napkins, but it is gross. Have some self respect and at least clean. This is a convenient location, and it could be cute if a little effort was taken. I do not recommend this place to anyone. Sleep in your car before here.
Read More
Cassandra
4.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The pics were misleading. It looked like it would be a lot more updated. The room wasn't very clean. There were mouse droppings on the floor. Only a very thin blanket was provided. The room was freezing even with the heat cranked up to high. Honestly overpriced. My partner and I would have gone elsewhere, but no place else was available
Read More
Savannah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Was given a room that was super dirty had blood everywhere hair and bodily fluids. Asked for a different room and it was worse there was bloody razors in the shower blood on the curtain open soaps hole in the floor. Definitely would not recommend. Trying to get a refund.
Mateen
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice and friendly staff, very accommodating but the bathroom was never cleaned after previous guest left. I found hairs on the blanket. Microwave was broken.
Verified traveler
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Check in simple. No hastle, quick & easy. Was able to pay cash. Room wasn’t cleanest at all, outdated but did have clean towels.
Chip
icon-Leisure
Leisure
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This used to be a cozy Adventure Base, with a diner and a liquor store nearby. Checking in, had to call a cell phone, a guy off-property came. I tried to cancel my pre-paid Rez but he claimed Expedia demanded he charge me. Id been on the Appalachian Trail for 4 days so I thought I could handle it.. Got to room, I've seen worse, but started shower and couldn't get hot water, neither could see aff. I'm the only guest, and that includes the staff, I'm sure they weren't thinking of firing the expensive boilers for me. It was clear they had no hot water capabilities. Staff kept offering to switch rooms but even in other rooms, they'd have to actually get hot water going to the property. This motel exists as an Expedia scam. If you make Rez, it gets charged and they claim they are powerless to cancel. Ended up taking a taxi to another hotel.
Read More
Verified traveler
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

The shape of the room looks so weird. The bathroom toilet is very small. It looks like it made for young kids. It’s not look very comfortable. I switch to another room and found out it was not clean. No housekeeping clean that room except the bed was made. I was so unsure if they changed it or not.
Number of reviews per page
20
40