The Mercantile Hotel New Orleans

Very unique, old feel. Rooms were nice with plenty of space.

STAFF AT THIS HOTEL IS EXCELLENT

Great hotel

Beautiful Place , Close To A Lot Of Restaurants & The Riverwalk . Shower Could Have Been A Little Cleaner But The Workers Were Really Nice

My favorite hotel with a amazing staff ✅✅✅✅✅✅✅✅✅✅✅✅✅

Very clean and easy check in process. Close enough to walk anywhere.

Hotel was convenient to everything. One issue was the water in the shower would not get hot. We choose valet parking,but at checkout it took over 35 minutes to get the car. Other than that a good hotel.

Overall I liked the stay. We stayed there before and it was nice but next time I think I’ll stay elsewhere. The coffee machine in our room was not working. The body wash ran out after the first night (like it’s never refilled after a stay). The hallways are super cold!! They still don’t have room service (daily clean up or turndown). The sofa in our room can use one of those board so you don’t sink into it which made it very uncomfortable to sit on. The breakfast was okay. They offered the same thing daily (could switch it up). I did like the bar tender. She was the sweetest! I liked that a new coffee machine was waiting in the room when we returned but it was in the box brand new and i had to open it and put it together myself. I do like that the hotel is located in a convenient spot. I can walk to multiple places.

It was average. Nice staff but it could have been better. Breakfast could have had more options.

The hotel never disappoints! Clean and cozy every time.

It was a great!! Will definitely stay again!!

We will be back here every time we come down

Our room door had to pulled hard to close and open. Random loud noise all night every 5 seconds or so. The curtains were torn up and the bathroom was decent but needs a good scrub. Beds and pillows were pretty comfortable, breakfast was included and very good. We did have to wait awhile for our rig even after we had called a bit before going down.

Great place to stay

It was nice, clean and good continental breakfast. Staff was friendly

This hotel is definitely a hidden gem. Very close to the Convention Center, Riverwalk Shops, French Quarter and the Superdome. Leisurely walk to everything. Clean rooms, nice breakfast and very pleasant staff!

Nice boutique hotel. Had good hot water and good central air. Ice maker only worked on the 9th floor although it was a broken one on every floor. I’ve got no complaints.

Great stay and good location

The room was so good and clean . The person who prepared the breakfast was very polite. In general, it is a very good hotel for its price.

the AC at the hotel lobby and on floors set at 58F is wrong on so many levels, i cannot begin to list them all. The room - the windows are a joke, and thus, all noise from the vents and AC system of neighboring building was super loud and nasty! Room AC system is too noisy as well.