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The Resort at Governor's Crossing

Hotels
8.8
/10
Very Good
1,215 reviews

What Guests Say About Their Stay

Judy
10.0
/ 10
We had an issue with our tv in our room, they sent maintenance immediately up to fix it. The staff was friendly. Our room was clean and beds were comfortable. I would stay again.
Dianna Marie
10.0
/ 10
This hotel was excellent. Very spacious, clean, and comfortable condo with everything you need including washer/dryer in rooms. Highly recommended
Nicole
10.0
/ 10
It was pretty quiet but we loved that there were both indoor and outdoor pools as well as hot tubs. Staff was always friendly, the entire property was well kept and clean and it felt like a very safe area! Plus we were super close to everything!! Stores, restaurants, anything you can think of, was only a hop, skip and jump away!
In the Area
See Map
225 Collier Drive, Sevier County, Tennessee, United States, 37862

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
The Resort at Governor's Crossing is a hotel is located at Sevier County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Resort at Governor's Crossing

225 Collier Drive, Sevier County, Tennessee, United States, 37862
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Others The Resort at Governor's Crossing
Others 2 The Resort at Governor's Crossing

Discover More About The Resort at Governor's Crossing

Location


The Resort at Governor's Crossing is a hotel is located at Sevier County.

About The Resort at Governor's Crossing

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Resort at Governor's Crossing is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Resort at Governor's Crossing is the right place to stay.

All facilities in The Resort at Governor's Crossing

Others The Resort at Governor's Crossing
Others

Things to Do

  • Waterpark
  • Beach umbrella
  • Hot tub
  • Indoor pool
  • Picnic area
  • Barbecue
  • Sauna
  • Waterslide
  • Pool sun loungers

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Lazy river
  • Terrace

Hotel Services

  • Express check-in
  • Tours
  • Express check-out
  • 24-hour Receptionist

Family-friendly Facilities

  • Children pool
  • Kids club

Public Facilities

  • Others
  • Smoke-free area

Sports and Recreations

  • Game room
  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Resort at Governor's Crossing

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 07:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - 07:00 - to 10:00
Available rooms at The Resort at Governor's Crossing
233
Number of floors in The Resort at Governor's Crossing
5
Another facilities in The Resort at Governor's Crossing
Waterpark, Beach umbrella, Hot tub, Indoor pool, Picnic area

Frequently asked question in The Resort at Governor's Crossing

What are available facilities at The Resort at Governor's Crossing?
There are top facilites at The Resort at Governor's Crossing such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Resort at Governor's Crossing?
The standard check-in time at The Resort at Governor's Crossing is starting from 16:00 - 07:00 while the latest check-out time is at Before 10:00
How many stars does The Resort at Governor's Crossing have?
The Resort at Governor's Crossing is a 3.5-star hotel.
How many floors does The Resort at Governor's Crossing have?
The Resort at Governor's Crossing has 5 floors.
How many rooms does The Resort at Governor's Crossing have?
The Resort at Governor's Crossing has 233 rooms in total.
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More Reviews from Other Guests in The Resort at Governor's Crossing

Overall Ratings & Reviews The Resort at Governor's Crossing

Other sources (1,215)
8.8
Very Good
From 1,215 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews The Resort at Governor's Crossing

Number of reviews per page
20
40
Top reviews
cheyenne
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall the hotel was nice, could’ve used more lighting in the bedroom as there as only lamps. If you get a room with a washer and dryer you have to provide your own laundry detergent so that was a little frustrating. Quite a few shady people hanging out in the parking lot so I was constantly worried about my car.
Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an issue with our tv in our room, they sent maintenance immediately up to fix it. The staff was friendly. Our room was clean and beds were comfortable. I would stay again.
Braxton
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not clean. Our 6 month old crawled on the floor for 10 minutes and the dirt had turned his hand, feet, and legs all black. We were supposed to have a two night stay and we got there around seven or 8 o’clock at night. We decided to leave because the carpet also felt wet when I told the front desk we were leaving early due to the carpet being filthy all they had to say was sorry. We will not be visiting this hotel again.
Read More
Jeff
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We felt like the room should have been better vacuumed. We checked in late at night, so it wasn’t until the next morning when we began to notice some issues. The carpet had not been vacuumed because we found crumbs, broken glass shards, and candy on the floor. With that being said, I called the front desk and they were very prompt in getting the carpet cleaned.
Read More
Jodie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room slept 8 people but the living room furniture only sat 3. The couch was very uncomfortable to sit on, the only chair was small, wobbly and dirty. The beds were uncomfortable. On top of this, there were gnats throughout, constantly swatting while eating. Outdoor water slides were closed.
Dianna Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was excellent. Very spacious, clean, and comfortable condo with everything you need including washer/dryer in rooms. Highly recommended
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was pretty quiet but we loved that there were both indoor and outdoor pools as well as hot tubs. Staff was always friendly, the entire property was well kept and clean and it felt like a very safe area! Plus we were super close to everything!! Stores, restaurants, anything you can think of, was only a hop, skip and jump away!
Read More
dewayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We been going to Tennessee for a long time this is the best place we ever stayed at we will be back hope a longer stay next time
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a blast !
Della
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again
April
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoyed our stay. Affordable and easily accessible. Staff was very helpful.
Jason
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!
Michiela
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!
Read More
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, very accommodating. Rooms was clean. Close to all attractions. Will definitely go back
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A great resort, kid friendly. Close to a lot
Debbie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was family trip and everyone had a great time. Check in was easy. Room and beds were excellent. Pool areas were fantastic. Will go back and recommend to family and friends
FAHAD
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good for family,
Anna
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A bit outdated but my kids love the outdoor and indoor water parks. Also how everything is so close by. This is my 2nd time staying here we stayed in July and now this Labor Day weekend.
Ashraf
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They will give you the worst room they have available
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel its self was great but had a midnight disturbance that we all had to wake up. Especially my kids. Did not appreciate that at all.
Number of reviews per page
20
40

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Others 4 The Resort at Governor's Crossing

Disclaimer

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Overall Ratings & Reviews The Resort at Governor's Crossing

Other sources (1,215)
8.8
Very Good
From 1,215 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Resort at Governor's Crossing

Number of reviews per page
20
40
Top reviews
cheyenne
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall the hotel was nice, could’ve used more lighting in the bedroom as there as only lamps. If you get a room with a washer and dryer you have to provide your own laundry detergent so that was a little frustrating. Quite a few shady people hanging out in the parking lot so I was constantly worried about my car.
Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an issue with our tv in our room, they sent maintenance immediately up to fix it. The staff was friendly. Our room was clean and beds were comfortable. I would stay again.
Braxton
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not clean. Our 6 month old crawled on the floor for 10 minutes and the dirt had turned his hand, feet, and legs all black. We were supposed to have a two night stay and we got there around seven or 8 o’clock at night. We decided to leave because the carpet also felt wet when I told the front desk we were leaving early due to the carpet being filthy all they had to say was sorry. We will not be visiting this hotel again.
Read More
Jeff
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We felt like the room should have been better vacuumed. We checked in late at night, so it wasn’t until the next morning when we began to notice some issues. The carpet had not been vacuumed because we found crumbs, broken glass shards, and candy on the floor. With that being said, I called the front desk and they were very prompt in getting the carpet cleaned.
Read More
Jodie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room slept 8 people but the living room furniture only sat 3. The couch was very uncomfortable to sit on, the only chair was small, wobbly and dirty. The beds were uncomfortable. On top of this, there were gnats throughout, constantly swatting while eating. Outdoor water slides were closed.
Dianna Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was excellent. Very spacious, clean, and comfortable condo with everything you need including washer/dryer in rooms. Highly recommended
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was pretty quiet but we loved that there were both indoor and outdoor pools as well as hot tubs. Staff was always friendly, the entire property was well kept and clean and it felt like a very safe area! Plus we were super close to everything!! Stores, restaurants, anything you can think of, was only a hop, skip and jump away!
Read More
dewayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We been going to Tennessee for a long time this is the best place we ever stayed at we will be back hope a longer stay next time
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a blast !
Della
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again
April
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoyed our stay. Affordable and easily accessible. Staff was very helpful.
Jason
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!
Michiela
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!
Read More
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, very accommodating. Rooms was clean. Close to all attractions. Will definitely go back
Diana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A great resort, kid friendly. Close to a lot
Debbie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was family trip and everyone had a great time. Check in was easy. Room and beds were excellent. Pool areas were fantastic. Will go back and recommend to family and friends
FAHAD
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good for family,
Anna
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A bit outdated but my kids love the outdoor and indoor water parks. Also how everything is so close by. This is my 2nd time staying here we stayed in July and now this Labor Day weekend.
Ashraf
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

They will give you the worst room they have available
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel its self was great but had a midnight disturbance that we all had to wake up. Especially my kids. Did not appreciate that at all.
Number of reviews per page
20
40