Westgate Hotel

. Beautiful style, very classic . The personal Amazing, the new restaurant is really good great food.

I liked the design the amenities and the staff. It was a great experience and the staff was helpful all around.

Adorable hotel in the gas lamp district. Old charm with modern day convenience. Very cozy with a wonderful pool and roof top bar. Only downside is the tram that runs behind the building, this was the only noise I heard during my stay.

Beautiful property! Loved the vibe of the hotel and staff were excellent.

Beautiful property… clean, comfortable, close to airport and easy to Uber to mission beach . The staff was very nice especially the bartender at the rooftop pool bar, Brandon. He went out of his way to accommodate me .

Not very welcoming at guest services and food was bad and was expensive not worth it at all!!

Hotel was clean but it is in a very noisy area.It was hard to sleep hearing the train pass by every so minutes.

Beautiful Hotel!! Nice and comfort rooms!! We loved it!!

Nice property, gym is amazing! We stayed on the side where the train is and that noise is very loud until late at night and early morning

Service and attention was excelente Eco friendly too and the room was amazing we also enjoy the complementary bottle of wine. Definitely we will book again. Thanks for the attention

The hotel was very fancy. The lobby is beautiful and the room was very comfortable.

Nice hotel, great customer service.

Beautiful Property!!

Big cozy room, clean, GREAT SHOWER & water pressure, amazing spa services & rooftop pool! Had a great fancy time !

The staff were always hustling. The gym and spa were a great benefit and had clean facilities. The pool area was very clean and comfortable.

Amazing place

Let me first say that I've stayed here often and that I'm from San Diego. I filled out a check in survey yesterday and although my replies were all positive I feel bad because I made a mistake. I still feel very positive about everything during this stay. But I was asked during the check-in about if I received anything special or VIP offerings. I said no. When I checked in I was in a hurry to dinner and I returned late and went to sleep. I didn't see the wonderful arrangements that were provided for me until 30 minutes including a very classy letter from Omar Carrillo acknowledging my world boxing title winning anniversary. I'm extremely touched by it along with the treats and I won't forget it and like always you'll see me again God willing. Thanks for validating my decision to celebrate at Westgate San Diego

My stay at the resort was absolutely great—comfortable accommodations and a pleasant environment. However, I was not informed ahead of time about additional resort fees or taxes, nor was I told that I needed to visit the front desk at checkout to receive a final receipt via email. When I called on August 6, 2025 at 6:20 AM to request the receipt and ask when to expect my deposit refund, I was met with an incredibly rude receptionist. They repeatedly talked over me, and when I respectfully tried to get their attention by saying “Sir,” they became highly offended, loudly corrected me with “Ma’am, Ma’am, Ma’am—I am a Ma’am,” and then hung up on me. This interaction left a very negative impression after an otherwise enjoyable stay. Clear communication about fees and checkout procedures, along with professional customer service, would have made a big difference.

The Westgate receives a mixed review for my stay. Pros: the Tea Service is really fun & the service outstanding. Strong recommend. The rooftop pool is fun, social and also a recommend; however the pool bar/menu could use a refresh. Very expensive for the options available. The menu is “healthy “ but is limited and too quirky and trendy. Sometimes you just want a club sandwich with fries. Hotel Room: spacious and classic. Location: walkable to theaters, gaslamp, restaurants. Cons: Most of the hotel rooms are adjacent to the trolley which relentlessly blows its horn day/night. The windows in the rooms ARE NOT modern and therefore it sounds like you’re sleeping on the trolley. All other noises- sirens, dogs, arguments on the street- all can be heard. Bathroom: both big and small- in other words, poor use of a large enough space. There’s a long makeup counter with a sit down vanity, but no stool or chair? The counter height is low, which makes it awkward no matter your height. Rooms have some neat features but need new carpet. Our room has a connecting door so you can hear almost everything your neighbor is doing. Finally- at $52 a night the valet should be professional. Most were, but the late night valet was condescending and rude only to me- not my husband. I didn’t appreciate the misogyny. I did report it to the front desk upon check out. I haven’t had a follow up yet, but I did receive apologies from the team there. So to wrap, some really great things, some not so great.

Very nice staff