It's really not true, but because it's only chosen between great and dissatisfied, I choose great. The hotel is located right in the old town, very convenient location for excursions to the old town and night market. Everyone is enthusiastic. I booked a family room, I found it quite mysterious, there was 1 long window with little ventilation, the night of the wind and rain, I asked for the pile, the cable was broken, the phone was broken (when I complained, the staff also asked if I wanted to change rooms but because my parents are old, but I pull things, change clothes then I can find out, only 1 night so my parents are afraid to change rooms). Well, the bad parts are not used, but the most annoying point is that the toilet smells something, every time I feel like it is hard to describe :(. Otherwise, I have nothing to complain about guests hotel, good location, swimming pool, good buffet breakfast.