5 Stars Hotels in Ha Huy Tap Commune, Vinh City

My room is room 208. At check-in the hotel is out of power, no room is very hot. I have to go out to get hot. In the evening I returned to the room when the air conditioner was broken. The owner of the hotel went to work and told me to try to sleep, not to change the room. I have to ask for a change, so the owner cannot fix the room for me. The service is not good. I do not have to stay at home?