Helpful and super friendly front office and HK staff. Nice support whenever. Great facilities. Wonderful trip at Xavia. I will recommend this hotel for sure.
Poor service at check in, restaurants were not up to the standard I expected from a high grade resort, my request for room charge for food and beverage was refused which caused inconvenience, reception staff were not friendly.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia