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BIG Hotel Hue
Hotels
8.9
/10
Very Good
115 reviews
What Guests Say About Their Stay
Trường N. v.
10.0
/ 10
The last vacation was a truly wonderful experience, leaving many unforgettable impressions. The hotel is modern, clean, delicately decorated and cozy, creating a feeling of relaxation as soon as you step in.
See original
N***n
8.7
/ 10
Full amenities, toiletries with convenient razor, very good bathroom
See original
DOAN T. X. T.
9.4
/ 10
New hotel, beautiful decor! A place worth staying when visiting Hue
See original
In the Area
See Map
27 Duy Tan, An Cuu Ward, Hue City, Thua Thien Hue Province, Vietnam, 530000
Main Facilities
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Restaurant
24-Hour Front Desk
Elevator
WiFi
Read More
Available Room Types in BIG Hotel Hue
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What's around BIG Hotel Hue
27 Duy Tan, An Cuu Ward, Hue City, Thua Thien Hue Province, Vietnam, 530000
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Discover More About BIG Hotel Hue
note: hotel was previously named BIG HOTEL
Location
Staying at BIG Hotel Hue is a good choice when you are visiting An Cựu Ward.
About BIG Hotel Hue
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at BIG Hotel Hue.
If you plan to have a long-term stay, staying at BIG Hotel Hue is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
BIG Hotel Hue is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BIG Hotel Hue is suitable for you who value privacy during your stay.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
BIG Hotel Hue is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at BIG Hotel Hue will surely satisfy you with its great hospitality and affordable price.
All facilities in BIG Hotel Hue
Common Space
Lobby
Accommodation Services
Exterior
Bedroom
Public Facilities
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- WiFi in public area
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in BIG Hotel Hue
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at BIG Hotel Hue | 15 |
Number of floors in BIG Hotel Hue | 4 |
Another facilities in BIG Hotel Hue | Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, WiFi in public area |
Frequently asked question in BIG Hotel Hue
What are available facilities at BIG Hotel Hue?
There are top facilites at BIG Hotel Hue such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BIG Hotel Hue?
The standard check-in time at BIG Hotel Hue is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does BIG Hotel Hue have?
BIG Hotel Hue is a 0.0-star hotel.
How many floors does BIG Hotel Hue have?
BIG Hotel Hue has 4 floors.
How many rooms does BIG Hotel Hue have?
BIG Hotel Hue has 15 rooms in total.
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More Reviews from Other Guests in BIG Hotel Hue
Overall Ratings & Reviews BIG Hotel Hue
Traveloka (115)
8.9
Very Good
From 115 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.6
Location
8.8
Service and Facilites
8.7
People often mention about BIG Hotel Hue
All
Room Space (11)
Distance to City Center (10)
Bathroom (10)
Staff Friendliness (9)
Surroundings (8)
Accessibility (8)
Bedroom (8)
Ambiance (7)
Activity Option (6)
Hotel Area (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews BIG Hotel Hue
Number of reviews per page
20
40
Customer reviews
PM
Pham M.
Staycation
8.5
/10
Reviewed 3 week(s) ago
Clean, reasonable price, will come back next time
See original
Find this review helpful?
L***i
Staycation
10.0
/10
Reviewed 6 week(s) ago
Diverse, rich, clean, airy rooms, with windows, affordable prices, free drinks
See original
Find this review helpful?
PT
Pham T. T. H.
6.4
/10
Reviewed 12 week(s) ago
Plus points: the room looks new, clean, the staff is also enthusiastic
Minus points: except for the hotel name is big, everything here is very small. Our group stayed in 4 rooms on the 5th floor, 2 of which were too small and low, the room's wall was off-center from the ceiling so many places in the room were very low, you had to be careful not to hit your head on the wall. 1 bathroom was also low so you had to bend down, with an extremely small sink, half the size of a normal sink, so when washing, water splashed all over your body. - The elevator is also super small, just enough for 2 people to stand, 3-4 people (without luggage) have to squeeze close together
- The hair dryer in my room is very small, the hair gets stuck when drying, it burns into small clumps, I have to use scissors to cut the burned hair, so I have to borrow another room to use
- Stayed for 2 nights but only set up 2 bottles of mineral water, extra drinks are charged
Compared to the price of 5xx/room/night, I think the quality of the 2 ceiling-mounted rooms is not commensurate with the price.
Read More
See original
1 people find it helpful
TN
Trường N. v.
10.0
/10
Reviewed 14 week(s) ago
The last vacation was a truly wonderful experience, leaving many unforgettable impressions. The hotel is modern, clean, delicately decorated and cozy, creating a feeling of relaxation as soon as you step in.
See original
Find this review helpful?
TT
Trần T. L. P.
Staycation
6.6
/10
Reviewed 16 week(s) ago
The room is located in a small alley, quite dark, almost no street lights. Near the train tracks, so sometimes at night you can hear the train whistle. The staff is okay, the motorbike rental price is 140k, the room is very small compared to the pictures on the internet, the room is extremely cramped. The bathroom is clean and nice. If you forget to close the window at night, bugs and mosquitoes will come in to sleep with you. This hotel does not have a place to park your motorbike, you will leave it on the street at night and there is no cover. The hotel has an elevator but it is very small, 2 people are too crowded.
Read More
See original
Find this review helpful?
P***n
9.1
/10
Reviewed 17 week(s) ago
Everything is ok. Location not far from the center, cheap price, clean room
See original
2 people find it helpful
Accommodation's Reply
04 Aug 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
TN
THOA N.
Staycation
9.4
/10
Reviewed 20 week(s) ago
Booked a cheap room but was extremely satisfied, the staff here are very friendly and enthusiastic. The hotel is close to famous places in Hue so even though we only stayed for 1 day, we went to most of the places😊
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation during this time. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
N***n
Staycation
8.7
/10
Reviewed 22 week(s) ago
Full amenities, toiletries with convenient razor, very good bathroom
See original
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
TN
Trường N. v.
10.0
/10
Reviewed 24 week(s) ago
[Make it engaging]
[Share more about your experience]
Space/facilities: [Share your thoughts about the space and facilities of the hotel]
Food: [Share your thoughts about the food served]
Support staff: [Describe your experience to the hotel staff]
Highlights: [You can talk about what made the trip memorable]
Price: [Share your views on the value for money]
Location: [Share more about the location of the hotel, for example if it is near any attractions/dining spots]
Read More
See original
2 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
T***c
9.7
/10
Reviewed 29 week(s) ago
The staff are cute, everyone is pretty and sympathetic. Ba Trung is very enthusiastic in supporting. The room is quite good. The location is convenient for moving. Will come back next time.
See original
Find this review helpful?
Accommodation's Reply
12 May 2025
Thank you for sharing your experience when staying at BIG Hotel. BIG always records and accepts comments from customers. If there is anything that makes you dissatisfied, please sympathize and ignore it. BIG is very happy that you have chosen it as your accommodation on this occasion. We hope to welcome you next time. BIG sincerely thanks and see you again!
See original
T***u
9.1
/10
Reviewed 33 week(s) ago
Friendly and enthusiastic staff, hotel near the center, will definitely come back next time
See original
2 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
LM
Linh M.
Staycation
9.4
/10
Reviewed 33 week(s) ago
Friendly staff, location quite close to tourist attractions
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
H***g
Staycation
9.0
/10
Reviewed 34 week(s) ago
The hotel is quite wonderful; the receptionists are friendly, cheerful and helpful. However, the room was not very clean and the wifi was sometimes quite unstable.
See original
1 people find it helpful
Accommodation's Reply
06 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
PP
Phiêu P.
9.4
/10
Reviewed 36 week(s) ago
Friendly staff
See original
1 people find it helpful
Accommodation's Reply
22 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
NT
Ngo T. N. T.
9.1
/10
Reviewed 37 week(s) ago
Staff is enthusiastic and friendly. The elevator is very small, 3-4 people are cramped. The room is small but fully equipped and beautiful.
See original
1 people find it helpful
Accommodation's Reply
09 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
b***i
Business
10.0
/10
Reviewed 39 week(s) ago
The staff is very friendly and enthusiastic, the hotel is cheap but fully equipped
See original
4 people find it helpful
Accommodation's Reply
03 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
T***g
Staycation
9.4
/10
Reviewed 40 week(s) ago
Clean room, friendly and polite staff. A bit far from the center, but quite okay.
See original
1 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
F***a
Leisure
8.5
/10
Reviewed 42 week(s) ago
The staff was very friendly and accomodating!
4 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
KT
Kiều T. T. N.
Staycation
6.5
/10
Reviewed 48 week(s) ago
Staff doesn't take care, no parking, parking outside. Elevator can only hold 2 people
See original
9 people find it helpful
T***n
9.1
/10
Reviewed 53 week(s) ago
enthusiastic staff. remote hotel
See original
8 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews BIG Hotel Hue
Traveloka (115)
8.9
Very Good
From 115 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.6
Location
8.8
Service and Facilites
8.7
People often mention about BIG Hotel Hue
All
Room Space (11)
Distance to City Center (10)
Bathroom (10)
Staff Friendliness (9)
Surroundings (8)
Accessibility (8)
Bedroom (8)
Ambiance (7)
Activity Option (6)
Hotel Area (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews BIG Hotel Hue
Number of reviews per page
20
40
Customer reviews
PM
Pham M.
Staycation
8.5
/10
Reviewed 3 week(s) ago
Clean, reasonable price, will come back next time
See original
Find this review helpful?
L***i
Staycation
10.0
/10
Reviewed 6 week(s) ago
Diverse, rich, clean, airy rooms, with windows, affordable prices, free drinks
See original
Find this review helpful?
PT
Pham T. T. H.
6.4
/10
Reviewed 12 week(s) ago
Plus points: the room looks new, clean, the staff is also enthusiastic
Minus points: except for the hotel name is big, everything here is very small. Our group stayed in 4 rooms on the 5th floor, 2 of which were too small and low, the room's wall was off-center from the ceiling so many places in the room were very low, you had to be careful not to hit your head on the wall. 1 bathroom was also low so you had to bend down, with an extremely small sink, half the size of a normal sink, so when washing, water splashed all over your body. - The elevator is also super small, just enough for 2 people to stand, 3-4 people (without luggage) have to squeeze close together
- The hair dryer in my room is very small, the hair gets stuck when drying, it burns into small clumps, I have to use scissors to cut the burned hair, so I have to borrow another room to use
- Stayed for 2 nights but only set up 2 bottles of mineral water, extra drinks are charged
Compared to the price of 5xx/room/night, I think the quality of the 2 ceiling-mounted rooms is not commensurate with the price.
Read More
See original
1 people find it helpful
TN
Trường N. v.
10.0
/10
Reviewed 14 week(s) ago
The last vacation was a truly wonderful experience, leaving many unforgettable impressions. The hotel is modern, clean, delicately decorated and cozy, creating a feeling of relaxation as soon as you step in.
See original
Find this review helpful?
TT
Trần T. L. P.
Staycation
6.6
/10
Reviewed 16 week(s) ago
The room is located in a small alley, quite dark, almost no street lights. Near the train tracks, so sometimes at night you can hear the train whistle. The staff is okay, the motorbike rental price is 140k, the room is very small compared to the pictures on the internet, the room is extremely cramped. The bathroom is clean and nice. If you forget to close the window at night, bugs and mosquitoes will come in to sleep with you. This hotel does not have a place to park your motorbike, you will leave it on the street at night and there is no cover. The hotel has an elevator but it is very small, 2 people are too crowded.
Read More
See original
Find this review helpful?
P***n
9.1
/10
Reviewed 17 week(s) ago
Everything is ok. Location not far from the center, cheap price, clean room
See original
2 people find it helpful
Accommodation's Reply
04 Aug 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
TN
THOA N.
Staycation
9.4
/10
Reviewed 20 week(s) ago
Booked a cheap room but was extremely satisfied, the staff here are very friendly and enthusiastic. The hotel is close to famous places in Hue so even though we only stayed for 1 day, we went to most of the places😊
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation during this time. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
N***n
Staycation
8.7
/10
Reviewed 22 week(s) ago
Full amenities, toiletries with convenient razor, very good bathroom
See original
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
TN
Trường N. v.
10.0
/10
Reviewed 24 week(s) ago
[Make it engaging]
[Share more about your experience]
Space/facilities: [Share your thoughts about the space and facilities of the hotel]
Food: [Share your thoughts about the food served]
Support staff: [Describe your experience to the hotel staff]
Highlights: [You can talk about what made the trip memorable]
Price: [Share your views on the value for money]
Location: [Share more about the location of the hotel, for example if it is near any attractions/dining spots]
Read More
See original
2 people find it helpful
Accommodation's Reply
23 Jun 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
T***c
9.7
/10
Reviewed 29 week(s) ago
The staff are cute, everyone is pretty and sympathetic. Ba Trung is very enthusiastic in supporting. The room is quite good. The location is convenient for moving. Will come back next time.
See original
Find this review helpful?
Accommodation's Reply
12 May 2025
Thank you for sharing your experience when staying at BIG Hotel. BIG always records and accepts comments from customers. If there is anything that makes you dissatisfied, please sympathize and ignore it. BIG is very happy that you have chosen it as your accommodation on this occasion. We hope to welcome you next time. BIG sincerely thanks and see you again!
See original
T***u
9.1
/10
Reviewed 33 week(s) ago
Friendly and enthusiastic staff, hotel near the center, will definitely come back next time
See original
2 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
LM
Linh M.
Staycation
9.4
/10
Reviewed 33 week(s) ago
Friendly staff, location quite close to tourist attractions
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
H***g
Staycation
9.0
/10
Reviewed 34 week(s) ago
The hotel is quite wonderful; the receptionists are friendly, cheerful and helpful. However, the room was not very clean and the wifi was sometimes quite unstable.
See original
1 people find it helpful
Accommodation's Reply
06 Apr 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
PP
Phiêu P.
9.4
/10
Reviewed 36 week(s) ago
Friendly staff
See original
1 people find it helpful
Accommodation's Reply
22 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
NT
Ngo T. N. T.
9.1
/10
Reviewed 37 week(s) ago
Staff is enthusiastic and friendly. The elevator is very small, 3-4 people are cramped. The room is small but fully equipped and beautiful.
See original
1 people find it helpful
Accommodation's Reply
09 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
b***i
Business
10.0
/10
Reviewed 39 week(s) ago
The staff is very friendly and enthusiastic, the hotel is cheap but fully equipped
See original
4 people find it helpful
Accommodation's Reply
03 Mar 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
T***g
Staycation
9.4
/10
Reviewed 40 week(s) ago
Clean room, friendly and polite staff. A bit far from the center, but quite okay.
See original
1 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
F***a
Leisure
8.5
/10
Reviewed 42 week(s) ago
The staff was very friendly and accomodating!
4 people find it helpful
Accommodation's Reply
21 Feb 2025
Thank you for sharing your experience while staying at BIG Hotel. BIG is very happy that you chose us as your accommodation on this occasion. We hope to welcome you again next time. BIG sincerely thanks you and see you again!
See original
KT
Kiều T. T. N.
Staycation
6.5
/10
Reviewed 48 week(s) ago
Staff doesn't take care, no parking, parking outside. Elevator can only hold 2 people
See original
9 people find it helpful
T***n
9.1
/10
Reviewed 53 week(s) ago
enthusiastic staff. remote hotel
See original
8 people find it helpful
Number of reviews per page
20
40