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Genesis Regal Cruise
Others
9.6
/10
Exceptional
25 reviews
What Guests Say About Their Stay
Amira
10.0
/ 10
I had an absolutely amazing stay at Meritel Hanoi! From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. Their hospitality was exceptional, always friendly and attentive.
The room was fantastic—beautifully designed, clean, and incredibly cozy. It was like a birthday cake—sweet, delightful, and perfect in every way! Every detail, from the amenities to the ambiance, was top-notch.
Overall, this hotel exceeded my expectations, and I would highly recommend it to anyone visiting Hanoi. I can’t wait to stay here again!
Bryna
10.0
/ 10
Was on sister ship - Majesty. 2 night cruise was excellent! Great staff, amazing views and fantastic cabin. Highly recommend!
Elizabeth
10.0
/ 10
We had a fantastic stay onboard Genesis regal cruise. The staff were so friendly and welcoming. Nothing was too.much trouble. The food was delicious and plentiful. The activities were well run and always on time. You could choose to do everything on offer, or skip those you were not so interested in. Whenever you returned back to the ship from an activity, staff were there to welcome you back on board and hand you a refreshing drink. I really cannot fault it in any way and would love to return one day.
In the Area
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Tuan Chau, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam, 01000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Genesis Regal Cruise
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What's around Genesis Regal Cruise
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Tuan Chau, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam, 01000
Discover More About Genesis Regal Cruise
Location
Genesis Regal Cruise is a accommodation in a good neighborhood, which is located at Tuan Chau Ward.
About Genesis Regal Cruise
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Genesis Regal Cruise exclusively for you.
With all facilities offered, Genesis Regal Cruise is the right place to stay.
All facilities in Genesis Regal Cruise
Others
Hotel Services
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
- Tours
- Concierge
Food and Drinks
- Breakfast
- Bar
- Snack bar
Public Facilities
- Others
- Restaurant
- Safety deposit box
General
- Smoking area
- Rooftop terrace
Things to Do
- Spa
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Accommodation Policy & General Information in Genesis Regal Cruise
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: VND 282.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This cruise ship's 1 night 2 days itinerary includes the following: 1st day: Check-in and embarkation at 11:30 AM. Set lunch menu served after check-in. In the afternoon, guests can visit Floating house and Dark and Bright Cave, or enjoy sightseeing and kayaking. Happy hour, cooking class, and dinner on board in the evening. Last day: Tai Chi class followed by breakfast. Visit Cat Ba National Park. Brunch served at 10 AM, followed by check-out and disembarkation. This cruise ship's 2 nights 3 days itinerary includes the above and the following: 2nd day: Tai Chi class followed by breakfast. Visit Lan Ha Ba, Viet Hai Village, and Cat Be National Park. Lunch served on board. In the afternoon, guests can explore Ba Trai Dao area by kayak or swim at a private beach. Mini cooking class and dinner on board in the evening. Please be advised that this property is a cruise ship and not a standard hotel. Guests must contact this cruise ship 1 day in advance to arrange roundtrip shuttle bus transportation from Hanoi - Old Quarter, which is 3 hours away by car. Guests may choose either public transfer (USD 25 per guest) or private roundtrip transfer by limousine (USD 135 per car).
This property is closed from July 21 2025 to July 22 2025 (dates subject to change).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
12:00 - 12:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 12:00 - 12:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Genesis Regal Cruise | 20 |
Another facilities in Genesis Regal Cruise | Laundry service, Luggage storage, Porter, 24-hour Receptionist, Tours |
Frequently asked question in Genesis Regal Cruise
What are available facilities at Genesis Regal Cruise?
There are top facilites at Genesis Regal Cruise such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Genesis Regal Cruise?
The standard check-in time at Genesis Regal Cruise is starting from 12:00 - 12:30 while the latest check-out time is at Before 12:00
Does Genesis Regal Cruise provide breakfast?
Yes, Genesis Regal Cruise provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Genesis Regal Cruise
Other sources (25)
9.6
Exceptional
From 25 reviews
Cleanliness
9.6
Room Comfort
9.6
Service and Facilites
9.6
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Traveler Reviews Genesis Regal Cruise
Number of reviews per page
20
40
Top reviews
Amira
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I had an absolutely amazing stay at Meritel Hanoi! From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. Their hospitality was exceptional, always friendly and attentive.
The room was fantastic—beautifully designed, clean, and incredibly cozy. It was like a birthday cake—sweet, delightful, and perfect in every way! Every detail, from the amenities to the ambiance, was top-notch.
Overall, this hotel exceeded my expectations, and I would highly recommend it to anyone visiting Hanoi. I can’t wait to stay here again!
Read More
Bryna
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Was on sister ship - Majesty. 2 night cruise was excellent! Great staff, amazing views and fantastic cabin. Highly recommend!
Uviwe
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
From my scheduled pick up in Hanoi everything was superb. The staff is so attentive and there is attention to detail making the experience seemless. The food was also amazing.
Lisa
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
It was such a magical experience and we were sad that it ended
Elizabeth
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
We had a fantastic stay onboard Genesis regal cruise. The staff were so friendly and welcoming. Nothing was too.much trouble. The food was delicious and plentiful. The activities were well run and always on time. You could choose to do everything on offer, or skip those you were not so interested in. Whenever you returned back to the ship from an activity, staff were there to welcome you back on board and hand you a refreshing drink. I really cannot fault it in any way and would love to return one day.
Read More
chia chen
Business and Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
We enjoyed very much their service, the room is clean and with the excellent view. The crew service is excellent, we highly recommend to travel with genesis cruise!
Verified traveler
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
The cruise was amazing and very well organised from the moment we booked until we checked out and got to our next hotel. All the staff was very courteous and helpful, always smiling and always with a quick response to our needs. The transfers were very smooth, Tracy organized the transfers for us, we want to thank her especially for helping with the transfer to TAm Coc, she booked a bus for us which was a nice minivan with comfortable seats, similar to the transfer from HAnoi, which dropped us right in front of our hotel in TAm Coc!Our panoramic room was amazing. We felt like floating in Halong Bay. The room was spacious, very clean, with amazing huge windows, and nicely decorated in Indochinese style. We also got a complimentary wine bottle which we enjoyed on the magnificent terrace. Also, free drinking water was provided upon request, it was a great feature for us, since we drink a lot of water and also use it for teeth brushing. Regarding the activities, we only participated in the boat trip and spring rolls making, which we enjoyed a lot. Not the least, the food was very good and sufficient, and also the cocktails were very good. I would definitely recommend the Genesis Regal Cruise! The only downside was we only stayed for one night. I would totally recommend 2 nights!
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Amy
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
We are in Vietnam for the first time and Ha Long Bay is likely a once in a lifetime opportunity for us. I read countless reviews and watched videos all recommending genesis. We booked the 2 night cruise so that we weren’t rushed and we cannot recommend it enough. Everyone that was leaving after 1 night was wishing they stayed 2. The staff are incredible, activities optional and the food is excellent and plentiful. You won’t regret booking this cruise
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Hayley
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
We had 2 beautiful nights on the Regal Genesis and could not rate the trip and the staff and the ship more highly. Halong and Lan Ha Bays are incredibly beautiful and have to be seen in person to be believed. The cycling side trip to Viet Ha village was a personal highlight for us. Our cruise director Vinny was warm and welcoming and had a great sense of humour, and was very knowledgeable about the bays and their histories and the environment. The food on the ship was incredible, so fresh and appetising. The cocktails were delicious and affordable. I did not want to leave the ship and could have easily and happily stayed longer. They arranged our transfers from Hanoi at the start of the trip in a very comfortable mini bus and to Haiphong at the end of the trip by provate car. Every aspect of the cruise was perfect in my eyes and well worth the price.
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ILARIA
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Terrific boat and service. I did not like that we could not sit wherever we wanted at the restaurant. We ended up seating next people that don't speak English.
Peter
8.0
/10
Reviewed 286 week(s) ago
Hotels.com verified review
Ship was only 7 months old. Beautiful large rooms, attentive staff, good good. The clawfoot bathtub facing the bay was something out of a dream. The staff tried hard cater to all your needs. We took the 2 day cruise which I would recommend because one night was just not enough.
Ronald
10.0
/10
Reviewed 293 week(s) ago
Hotels.com verified review
Linh and her team cultivated an excellent experience with a high level of attentiveness and an eye for detail. Our room was spectacular and exceeded our expectations. The staff was kind, caring and supportive. An overall 5 star experience we would highly recommend to anyone considering exploring Halong Bay.
Ben
10.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
We had a great time on the Genesis Regal. On our arrival, the staff greeted us with a wave and when boarding showered us with petals!
Everything was well organised and it was smooth sailing through (no pun intended). The food was unbelievable and consisted of several courses.
Our room was fantastic, clean, spacious and had a bath which we thought was brilliant!
At night, the staff put on entertainment and taught the passengers how to make spring rolls - an all you can eat experience as well!
The organised trips were great, kayaking was good fun and the visit to the floating house was eye opening.
We had booked our next stay on Cat Ba - knowing this, the staff chartered the speed boat just for us to drop us off and save us going back to mainland to get a ferry back.
Would I recommend Genesis regal cruise? Absolutely!
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Melanie
Friends and Family
10.0
/10
Reviewed 297 week(s) ago
Hotels.com verified review
the was the highlight of our trip. super clean and new boat, very friendly staff, wonderful beds and amazing bathroom. wished we had more time! loved every second of it!
Randy
10.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
From the vessel itself to the beautiful location to the superbly wonderful staff and great food, there is really nothing but good things to say. The interior of the ship was decorated and outfitted beautifully (you cannot miss soaking in the big tub in front of the huge picture window watching the islands blissfully float by). They did a nice job on the food service and everyone was so warm and accommodating. Special thanks to the sales staff Ms Chee and the other crewmembers, Linh, Christine and Mai. Of course, the male staff was excellent too, but I cannot remember their names! The scenery and location were stunning and one of the top 5 trips we have ever taken.
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MANOUSOS
10.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
Well organized cruise and transportation from Hanoi.
The ship was very new. Cabins were excellent.
Agency was very helpful and fast to organize our return to Haiphong airport instead of Hanoi.
Alexandre
10.0
/10
Reviewed 299 week(s) ago
Hotels.com verified review
Everything was just amazing, starting with pickup and transportation from the hotel, to embarkation, meeting with the crew, and the first lunch on the boat. Lost of well-organized (and free) activities (boat tour of the islands, visit to a floating home, cooking class, tai chi class, etc.). All the crew members were extremely helpful, polite, friendly, and fun to talk to. Everything was well thought-though, no glitches in scheduling. Food was excellent and plentiful. Our cabin was large, modern, and the views from our balcony were amazing. In summary, we were really glad we went with Genesis, and we would highly recommend this cruise company. I wish we could stay at least one more day on board!
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Verified traveler
Leisure Family
10.0
/10
Reviewed 325 week(s) ago
Expedia Group verified review
Excellent service, food and room. Highly recommended to anyone looking for a cruise at Halong Bay!
Charlotte
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The staff were super friendly and caring. The cruise, even of 5 years old as the cruise member said, it was nicely maintained. Value for money.
Karine
Friends and Family
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Excellent, équipe disponible et agréable, tournée vers le client. Prestation chambre et cuisine d’un très bon niveau. Dommage une les activités soient si tôt le matin.
Number of reviews per page
20
40
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