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Hanoi Emerald Waters Hotel & Spa
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Hanoi Emerald Waters Hotel & Spa
Hotels
9.4
/10
Exceptional
988 reviews
What Guests Say About Their Stay
Rosmery T.
9.1
/ 10
Staff are friendly and helpful. Strategic location. Clean room and breakfast is delicious.
Hoang T. B. D.
9.7
/ 10
Helpful staff, lovely hotel and convenient location
In the Area
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47 Lo Su, Ly Thai To Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Hanoi Emerald Waters Hotel & Spa
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Per room per night (excl. taxes & fees)
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What's around Hanoi Emerald Waters Hotel & Spa
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47 Lo Su, Ly Thai To Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Discover More About Hanoi Emerald Waters Hotel & Spa
note: hotel was previously named Hanoi Emerald Waters Hotel Spa
Location
Staying at Hanoi Emerald Waters Hotel & Spa is a good choice when you are visiting Lý Thái Tổ.
About Hanoi Emerald Waters Hotel & Spa
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hanoi Emerald Waters Hotel & Spa.
Hanoi Emerald Waters Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, Hanoi Emerald Waters Hotel & Spa provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hanoi Emerald Waters Hotel & Spa, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hanoi Emerald Waters Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hanoi Emerald Waters Hotel & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hanoi Emerald Waters Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hanoi Emerald Waters Hotel & Spa is the right place to stay.
All facilities in Hanoi Emerald Waters Hotel & Spa
Common Space
Lobby
Accommodation Services
Bedroom
Restaurant
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Newspaper in lobby
- Porter
- Tours
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Cafe
- Dining area
- Set menu dinner
- Set menu lunch
- Snack bar
- Snacks
- Winery
Public Facilities
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Heater
- Non-smoking room
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
Transportation
- Airport transfer
- Bicycle rental
- Car rental
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Things to Do
- Massage
- Spa
Business Facilities
- Photocopier
Accommodation Policy & General Information in Hanoi Emerald Waters Hotel & Spa
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hanoi Emerald Waters Hotel & Spa | 40 |
Number of floors in Hanoi Emerald Waters Hotel & Spa | 10 |
Another facilities in Hanoi Emerald Waters Hotel & Spa | Bellhop, Welcoming drinks, Concierge, Money changer, Doorman |
Frequently asked question in Hanoi Emerald Waters Hotel & Spa
What are available facilities at Hanoi Emerald Waters Hotel & Spa?
There are top facilites at Hanoi Emerald Waters Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hanoi Emerald Waters Hotel & Spa?
The standard check-in time at Hanoi Emerald Waters Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hanoi Emerald Waters Hotel & Spa provide breakfast?
Yes, Hanoi Emerald Waters Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hanoi Emerald Waters Hotel & Spa
Traveloka (72)
Other sources (916)
9.4
Exceptional
From 916 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.8
Service and Facilites
9.8
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Traveler Reviews Hanoi Emerald Waters Hotel & Spa
Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Okay overall but is a little run down. We stayed in two different rooms, one smelled like cigarette smoke and neither had a shower that drained properly. Employees were very friendly. Breakfast was decent but not exceptional.
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very good
Verified traveler
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We had the top floor front facing room with king bed and balcony
Comfy bed, very clean hotel and friendly staff!
Breakfast was good
Loca was excellent, in old quarter walking distance to the lake and other activities.
But a bit off from the center so not super loud
Philip
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Stated 5 nights. The staff were professional, kind, engaging, respectful, spoke excellent English, knowledgeable, helpful and made every effort to ensure a pleasurable experience. Room was clean and safe. Buffet Breakfast was adequate. I would stay here again
Stephen
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The hotel was in a good location, 2 blocks from Hoan Kiem Lake (lake in the heart of old town). The rooms were ok, a little dated, and breakfast buffet was average.
Staff was great, and very helpful.
Celina
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotel was lovely and clean, staff were super friendly and helpful.
Nice breakfast, wasnt a massive spread but still a good selection of tasty food.
Beds were on the firm side for our preferences but definitely not the worst we had in Vietnam.
Would return if visiting Hanoi again.
Inhe
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
All the staff members were very helpful! Thank you!
Denise
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Lucas and Kim checked us in. Kim arranged a trip to Ha Long Bay for us as soon as we arrived. The staff is extremely helpful. The buffet breakfast was fresh and plentiful.
Tessa
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Beautiful hotel clean rooms and great included breakfast wish I could have stayed longer great reception who arranged my airport pickup and waited an hour for my delayed flight to land!
David
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Zoey, the Manager, was so so nice which made a world of difference when checking in. Convenient location and great French restaurant, Colette Wine Bar, across the street.
Estel Eve
Leisure Family
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
all staff are very hospitable
Ming
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay.
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Helen
Leisure Family
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Friendly staffs
Jeris Ling Yi
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well
Verified traveler
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
The staff was wonderful- friendly and helpful. My room was spacious and had a wonderful chaise lounge that I enjoyed using instead of the bed in the morning/evening. The location was perfect- just minutes from Hoan Kiem Lake and easily walkable to other attractions. The only negative was that there was no window to outside, so the room was extremely dark when no lights were on. Overall, though, it was a wonderful stay and I wish I had more time in Hanoi.
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Verified traveler
8.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
the junior twin room is spacious and comfy and quiet at the back of the hotel.
the family room has a balcony and comfy king bed but bathroom much much smaller than junior twin room, feel cramped. plus quite noisy by the elevator luckily has a sound proofed door which helps a little.
rooms need new wallpapers and paint. drains in shower drain extremely slow. hot water supply is sufficient.
enough choices for breakfast.
walking distance to the famous lake and surrounding attractions.
all staffs work very hard and efficient, very helpful, pleasant and caring. Zoe and Kim offered better price for our extended stay and airport transfer. Zoe assisted us to reserve dinning table. thank you for your hospitality and we enjoyed so much of our stay. would like to come back.
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SURINDER
Leisure
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with.
John
Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Lovely hotel and amazing staff.
Chai HOoi
10.0
/10
Reviewed 110 week(s) ago
Hotels.com verified review
The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice.
The breakfast is rich in variety and great value for money.
Grant
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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