JW Marriott Phu Quoc Emerald Bay Resort & Spa

9.2
/10
Exceptional
334 reviews

What Guests Say About Their Stay

Thi T. T. V.
10.0
/ 10
I really like the service here, the view is beautiful, the staff is nice and polite, the food is good, I will come back here a lot more
See original
Phoebe P.
10.0
/ 10
Just like a fantastic dream!!!
Tran Dieu linh
9.4
/ 10
Great! I am completely satisfied with the service.
See original
Ez
10.0
/ 10
We had the most amazing time at this wonderful hotel! The beach is crystal clear and the pools are lovely. A special thanks to May who treated our daughter so kindly and really looked after us. Also, a huge thank you to Mia and Ruby for our relaxing massages. The staff all around the resort are extremely polite and helpful. The food options are great; we especially enjoyed our dinner at the Pink Pearl restaurant. The whole experience from start to finish was superb!
Damien
10.0
/ 10
Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
In the Area
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Eco-Tourism At Bai Khem, An Thoi Town, An Thoi Township, Phu Quoc, Kien Giang Province, Vietnam

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
JW Marriott Phu Quoc Emerald Bay Resort & Spa is a resort in a good neighborhood, which is located at An Thoi Township. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JW Marriott Phu Quoc Emerald Bay Resort & Spa

Eco-Tourism At Bai Khem, An Thoi Town, An Thoi Township, Phu Quoc, Kien Giang Province, Vietnam
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Discover More About JW Marriott Phu Quoc Emerald Bay Resort & Spa

Overview of JW Marriott Phu Quoc Emerald Bay Resort & Spa

JW Marriott Phu Quoc Emerald Bay Resort & Spa exudes a unique charm, blending luxurious comfort with a distinctive design style that reflects the local Vietnamese culture. The resort is nestled in a serene location, offering a tranquil escape from the hustle and bustle of city life. While it provides a secluded feel, it remains easily accessible to nearby attractions and the main areas of Phu Quoc.

The surrounding neighbourhood offers a relaxed vibe, with pristine beaches and lush greenery creating a picturesque backdrop. You'll find a mix of local eateries and upscale restaurants nearby, providing a taste of authentic Vietnamese cuisine and international flavours. Getting around is relatively easy, with taxis and ride-sharing services readily available. Public transport options also provide affordable connections to other parts of the island.

What sets JW Marriott Phu Quoc Emerald Bay Resort & Spa apart is its commitment to providing a luxurious yet comfortable experience. The attention to detail in the design, combined with the warm hospitality of the staff, creates a welcoming atmosphere for all guests. Whether you're seeking relaxation or adventure, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers the perfect base for exploring the beauty of Phu Quoc.

JW Marriott Phu Quoc Emerald Bay Resort & Spa

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

JW Marriott Phu Quoc Emerald Bay Resort & Spa Facilities

Featuring 244 rooms in total, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at JW Marriott Phu Quoc Emerald Bay Resort & Spa cater to a wide range of guests. Families will appreciate the kids' club and family-friendly pool areas, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups can enjoy the spacious common areas and on-site dining options, and leisure travellers will find plenty of opportunities for relaxation and rejuvenation at the spa and wellness centre.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator.

Each room is designed with comfort in mind, featuring plush bedding, a well-lit workspace, and a modern bathroom with premium toiletries. High-speed Wi-Fi is available throughout the property, ensuring you stay connected. In-room conveniences such as a mini-fridge, coffee maker, and entertainment system add to the overall comfort and convenience of your stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Expect a tranquil and luxurious ambience at JW Marriott Phu Quoc Emerald Bay Resort & Spa. The resort is designed to provide a peaceful escape, with lush gardens and serene pool areas creating a relaxing atmosphere. The daily vibe is generally calm and sophisticated, with mornings starting with a leisurely breakfast and evenings winding down with cocktails at the bar.

The hotel often offers a variety of activities and tours, such as guided excursions to nearby islands, cooking classes showcasing Vietnamese cuisine, and wellness workshops focused on relaxation and mindfulness. Check with the concierge for the latest schedule and availability.

Insider tip: Take advantage of the complimentary shuttle service to explore nearby attractions. When checking in, be sure to inquire about any special events or promotions happening during your stay. Remember to dress respectfully when visiting local temples or pagodas, and always be mindful of local customs and traditions.

How to Get to JW Marriott Phu Quoc Emerald Bay Resort & Spa

The nearest major airport is a major international airport nearby, serving both domestic and international flights. From the airport, the hotel is approximately around 30-60 minutes by taxi, depending on traffic conditions. Taxis are readily available at the airport, and ride-sharing services also operate in the area. Alternatively, you can arrange for an airport transfer through the hotel for a hassle-free arrival.

Affordable bus connections to the city centre are also available from the airport, providing a budget-friendly option for getting around. From the city centre, you can easily connect to other parts of the island by taxi or bus.

Food Near JW Marriott Phu Quoc Emerald Bay Resort & Spa

JW Marriott Phu Quoc Emerald Bay Resort & Spa typically provides a delicious breakfast buffet, featuring a variety of local and international dishes. You can also enjoy refreshing drinks and light snacks at the hotel's bar and lounge areas throughout the day.

While the hotel offers excellent dining options, there are also plenty of nearby cafs and restaurants to explore. You'll find a range of options, from budget-friendly street food stalls to mid-range restaurants serving authentic Vietnamese cuisine. For convenience, there are several convenience stores located within a short distance of the hotel, where you can stock up on snacks and drinks.

Be sure to try local specialties such as fresh seafood, banh mi (Vietnamese sandwiches), and pho (noodle soup). For a budget-friendly option, head to the local markets and sample the street food. For a more upscale dining experience, check out the restaurants along the beach, offering stunning views and delicious seafood dishes.

Things to Do Around JW Marriott Phu Quoc Emerald Bay Resort & Spa

The area surrounding JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a wealth of attractions and activities. Explore a historic temple, offering a glimpse into the island's rich cultural heritage. Visit a lively night market, where you can sample local delicacies and shop for souvenirs. Take a stroll through a riverside park, enjoying the scenic views and fresh air.

For a one-day walkable highlights tour, start with a visit to the local market, followed by a walk along the beach and a visit to the temple. In the evening, head to the night market for dinner and shopping. For a two-day extended stay, consider taking a boat trip to nearby islands, exploring the local villages, and relaxing on the beach.

During the daytime, you can enjoy swimming, sunbathing, and water sports at the beach. In the evening, you can relax at the hotel's bar, enjoy live music, or take a stroll along the beach under the stars.

Why JW Marriott Phu Quoc Emerald Bay Resort & Spa is Popular Among Travellers

JW Marriott Phu Quoc Emerald Bay Resort & Spa is popular among travellers for its luxurious accommodations, convenient location, and exceptional service. The hotel offers excellent value for money, providing a comfortable and memorable experience for all guests. Repeat visitors often appreciate the warm hospitality of the staff, the delicious food, and the relaxing atmosphere.

The hotel's commitment to providing a unique and authentic experience sets it apart from other accommodations in the area. Whether you're seeking relaxation, adventure, or cultural immersion, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers the perfect base for exploring the beauty of Phu Quoc.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a sea view for stunning views of the ocean. If you're travelling with family, opt for a suite or connecting rooms for more space and privacy. When packing, be sure to bring lightweight clothing, sunscreen, and insect repellent. An adaptor may be needed for electronic devices.

When visiting local temples or pagodas, dress respectfully and remove your shoes before entering. Learn a few basic Vietnamese phrases to communicate with locals. Be aware of your surroundings and take precautions against petty theft. The common languages spoken in the area are Vietnamese and English. Communication apps can be helpful for translating languages and navigating the area.

Best Time to Stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa

The best time to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa depends on your preferences and budget. The peak season is typically during the dry months, when the weather is sunny and warm. However, prices tend to be higher during this time. The off-peak season is during the rainy months, when the weather can be unpredictable. However, prices are generally lower during this time.

Each season has its pros and cons. The dry season offers ideal weather for outdoor activities, but it can be crowded and expensive. The rainy season offers lower prices and fewer crowds, but the weather may not be as ideal. Local events, festivals, or holidays can also impact prices and availability.

For budget-conscious travellers, consider visiting during the shoulder season, when the weather is still pleasant but the crowds are smaller and the prices are lower. This is a great time to enjoy the beauty of Phu Quoc without breaking the bank.

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All facilities in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Others JW Marriott Phu Quoc Emerald Bay Resort & Spa
Others

Things to Do

  • Shops
  • Romantic proposal packages
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Private beach
  • Barbecue
  • Picnic area
  • Garden
  • Spa
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club
  • Children pool

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in JW Marriott Phu Quoc Emerald Bay Resort & Spa

Important Note
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Phu Quoc Emerald Bay Resort & Spa
244
Number of floors in JW Marriott Phu Quoc Emerald Bay Resort & Spa
6
Another facilities in JW Marriott Phu Quoc Emerald Bay Resort & Spa
Shops, Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool

Frequently asked question in JW Marriott Phu Quoc Emerald Bay Resort & Spa

What are available facilities at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
There are top facilites at JW Marriott Phu Quoc Emerald Bay Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
The standard check-in time at JW Marriott Phu Quoc Emerald Bay Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JW Marriott Phu Quoc Emerald Bay Resort & Spa provide breakfast?
Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does JW Marriott Phu Quoc Emerald Bay Resort & Spa have?
JW Marriott Phu Quoc Emerald Bay Resort & Spa is a 5.0-star hotel.
How many floors does JW Marriott Phu Quoc Emerald Bay Resort & Spa have?
JW Marriott Phu Quoc Emerald Bay Resort & Spa has 6 floors.
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More Reviews from Other Guests in JW Marriott Phu Quoc Emerald Bay Resort & Spa

9.4
Exceptional
From 239 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews JW Marriott Phu Quoc Emerald Bay Resort & Spa

Number of reviews per page
20
40
Top reviews
Ez
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had the most amazing time at this wonderful hotel! The beach is crystal clear and the pools are lovely. A special thanks to May who treated our daughter so kindly and really looked after us. Also, a huge thank you to Mia and Ruby for our relaxing massages. The staff all around the resort are extremely polite and helpful. The food options are great; we especially enjoyed our dinner at the Pink Pearl restaurant. The whole experience from start to finish was superb!
Read More
Damien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Hien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had wonderful time here. Service staffs awesome. Will come back
Lien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The best staff services that we have experienced in all of the resorts that we have been with. The most outstanding staff would include Guest Relations Team & dining chef who went beyond their call of duty to make us felt so welcome and valued our presence. The care that they took made our stay at the resort so wonderful. Thanks so much Marriott
Read More
HAOYI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Thanks for everything.
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

amazing beach and customer service
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This was a wonderfully peaceful hotel and a quiet private location
Trung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
Read More
Trung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Nicolas
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The beach, the historic university theme
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Joana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Verified traveler
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
Read More
Clarissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Eng Kiat William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
Read More
Bo yeon
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Verified traveler
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

It was beyond my expectation. Exceptionally good!
Bradley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Best area
Trinh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Quiet atmosphere
Verified traveler
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 JW Marriott Phu Quoc Emerald Bay Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 239 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Phu Quoc Emerald Bay Resort & Spa

Number of reviews per page
20
40
Top reviews
Ez
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had the most amazing time at this wonderful hotel! The beach is crystal clear and the pools are lovely. A special thanks to May who treated our daughter so kindly and really looked after us. Also, a huge thank you to Mia and Ruby for our relaxing massages. The staff all around the resort are extremely polite and helpful. The food options are great; we especially enjoyed our dinner at the Pink Pearl restaurant. The whole experience from start to finish was superb!
Read More
Damien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Hien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had wonderful time here. Service staffs awesome. Will come back
Lien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The best staff services that we have experienced in all of the resorts that we have been with. The most outstanding staff would include Guest Relations Team & dining chef who went beyond their call of duty to make us felt so welcome and valued our presence. The care that they took made our stay at the resort so wonderful. Thanks so much Marriott
Read More
HAOYI
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Thanks for everything.
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

amazing beach and customer service
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This was a wonderfully peaceful hotel and a quiet private location
Trung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
Read More
Trung
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Nicolas
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The beach, the historic university theme
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Joana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Verified traveler
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
Read More
Clarissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Eng Kiat William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
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Bo yeon
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Verified traveler
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

It was beyond my expectation. Exceptionally good!
Bradley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Best area
Trinh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Quiet atmosphere
Verified traveler
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
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