Mari Queen Hotel - Suong Nguyet Anh

Friendly staff, spacious restroom, convenient location

The room is so soundproof, the street outside echoes into the room, people walking and talking in the hallway echoes into the room, can't sleep well. Won't come back again.

The room is spacious, clean, and comfortable. Staffs were friendly and helpful. However, during our stay, there were some pavement works (with drilling sound) around 11 PM which may be the cause of a power outage for about 2 hours without electricity backup. Would be nice if they have a generator.

Phòng sạch sẽ, nhân viên dễ thương. Tiện lợi khi di chuyển. Khăn tắm hơi cũ. Thang máy cũng hơi cũ. Lối đi hành lang hơi bẩn do đang sửa chữa. Hơi ồn một xíu

Gia đình bác chủ khách sạn rất thân thiện, nhiệt tình, hỗ trợ mình ở thêm giờ không tính phí, mặc dù đã trả phòng và đã dọn phòng rồi 🥰

The hotel is air-conditioned, booking a room for 800k, which is lower than other hotels. The window curtains are ugly but the sunlight can penetrate through them. There's no soundproofing, so I'll know when I go to the bathroom next door. Only the enthusiastic staff

1. There's nothing more to say about the service attitude of the receptionist: I know he's older, but when he's doing service, he has to greet customers. He's easy-going and cheerful. No matter what he asks, he answers with disdain. small 2. The hotel lacks everything: no combs, cotton swabs, no hot water, shower gel and shampoo are dirty and smell terrible. 3. Towels. Dirty chairs In short, no next time, no visit again. I advise the hotel to clean up more and change the receptionist

I stayed at Cozrum Hotel, conveniently located 15 minutes from the city. The hotel ' s simplicity might make it easy to miss, with buildings lacking running numbers. The elderly receptionist, though a man of few words, is kind. English may be a challenge, but a Google Translator can bridge the gap. My suite room was acceptable, but the balcony was inaccessible, serving as storage. Cleanliness could improve, and the notable low water pressure was a downside. Overall, an average stay with room for enhancement.

The reception is poor, the service style is not warm

Phòng tốt , rộng rãi, máy lạnh lạnh, phòng cách âm không tốt

Khách sạn gần trung tâm dịch dụ oke nhưng không có chỗ để xe máy

Lễ tân thiếu chuyên nghiệp , không phục vụ tốt

Really dirty room. It doesn't look like in the app

Stolen at the hotel! Only the room is like the picture - the rest of the facilities are degraded - the old elevator is rickety, the hallway lights are not on. If you book a vip room on the 6th floor, you have to walk one floor because the elevator is only on the 5th floor. When you arrive, the hallway is not turned on so it's dark and gloomy. Overall, the experience is extremely bad. The hotel does not have a front desk to guide only 1 security guard, but not enthusiastic. Guests also did not give detailed instructions to get to the room. The room does not require cleaning, but the staff still automatically enters the living room. And now customers lose money!! Called to clean the room, but the room was sloppy. Important when losing valuables, cash at the hotel. The cleaning staff during the handling and investigation process spoke unculturedly, wanted to beat guests, and had an extremely uneducated attitude even though I was just reporting to the hotel and had not convicted anyone. Spending money in a vip room will lose money for more than 2 days of staying at the hotel. In general, the first time and the last time

Phòng quá cũ, không chăm chút. Vô toilet bị hôi mùi và nước quá yếu. Nói chung cảm giác quá tệ, mình đánh giá chỗ ở này rất thấp!

Phòng không sạch lắm. Nhà tắm cũng hơi cũ

Phòng hơi cũ, hành lang, sảnh hơi dơ. Nhà vệ sinh cửa lỏng lẽo, không có nước nóng.

Dirty, not enthusiastic, like to chase guests.

the room is ok, large, big bed, but everything from the front door and balcony is really dirty, I booked the view with balcony, but the balcony is really dirty, Can't open the balcony door, The toilet smells from the drain, and the water flow is very weak. The guy on duty here doesn't know if it's the owner, or just on duty, I don't know, I just asked on something and saw that he was a bit stuck, but nothing until, less than 12 o'clock, he knocked on the door to remind him to pay 😡 for example approx. It's okay to remind me at 12:10 if I don't see myself paying, over here at 11:55, I knocked on the door to remind.

The customer service is so bad, so is the hotel manager