Pan Pacific Hanoi

Hotels
8.8
/10
Very Good
937 reviews

What Guests Say About Their Stay

Maya M.
10.0
/ 10
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.
D***A
10.0
/ 10
Nice location, good view to the river, classic fancy room, great selections of breakfast, friendly staff, nice rooftop bar for evening scenic view, etc.
Nguyen T.
9.7
/ 10
Warm water swimming pool very nice luxury hotel
See original
ANDRES
10.0
/ 10
Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
Min Wei
10.0
/ 10
Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
In the Area
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1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000

Main Facilities

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This accommodation offers:
Indoor pool
Bar
Steam room
Swimming pool
Laundry service
Airport transfer
Fitness center
Restaurant
Luggage storage
Elevator
Pan Pacific Hanoi is located in area / city Trúc Bạch Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Hanoi

1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000
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Lobby Pan Pacific Hanoi
Lobby 2 Pan Pacific Hanoi

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Overview of Pan Pacific Hanoi

Pan Pacific Hanoi exudes a sophisticated charm, blending modern design with subtle Vietnamese influences. The atmosphere is one of understated elegance, making it a relaxing haven amidst the bustling city. Situated in a prime location, the hotel offers easy access to Hanoi's key attractions and business districts. The surrounding neighbourhood is vibrant, with a mix of traditional shops and contemporary cafes, providing a glimpse into local life.

Getting around is a breeze, with affordable bus connections to the city centre and taxi services readily available. The hotel distinguishes itself through its commitment to comfort and convenience, offering a seamless experience for both leisure and business travellers. Whether you're looking for a cheap Pan Pacific Hanoi room or a luxurious suite, Pan Pacific Hanoi caters to a variety of needs. Consider booking Pan Pacific Hanoi online for the best deals and availability.

Pan Pacific Hanoi

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Pan Pacific Hanoi Facilities

Featuring 272 rooms in total, Pan Pacific Hanoi offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the connecting rooms and communal areas ideal for socialising. Leisure travellers can unwind at the on-site spa or take a dip in the swimming pool.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed for ultimate comfort, featuring plush bedding, a well-lit workspace, and a modern bathroom with premium toiletries. High-speed Wi-Fi is available throughout the hotel, ensuring you stay connected. In-room conveniences include a mini-fridge, coffee/tea making facilities, and a flat-screen TV with international channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pan Pacific Hanoi

The ambience at Pan Pacific Hanoi is generally quiet and refined, providing a peaceful retreat from the city's energy. Mornings are typically calm, with guests enjoying breakfast in the dining area. Evenings offer a more social atmosphere, with people gathering at the bar or restaurant. The common spaces are well-maintained and inviting, perfect for relaxing or catching up on work.

While specific tours may vary, the hotel often offers assistance in arranging local excursions and activities. Insider tips include familiarising yourself with the check-in process in advance and being mindful of local customs and etiquette. Dress modestly when visiting religious sites and always ask for permission before taking photos of people.

How to Get to Pan Pacific Hanoi

The hotel is accessible from a major international airport nearby, with travel time around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a budget-friendly option. The main train station is also within reasonable distance, offering convenient access for those arriving by rail.

Food Near Pan Pacific Hanoi

The hotel typically provides a breakfast buffet with a mix of Western and Vietnamese options. Many rooms also offer self-catering options. Nearby, you'll find a variety of cafes and restaurants serving both local and international cuisine. For a taste of local flavours, try pho (noodle soup) or banh mi (Vietnamese sandwich) from one of the street vendors. Convenience stores are also located nearby for snacks and drinks.

Things to Do Around Pan Pacific Hanoi

The hotel is conveniently located near several key attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. A one-day walkable highlights itinerary could include visiting a famous museum, exploring the Old Quarter, and enjoying a traditional water puppet show. For a two-day extended stay, consider visiting a nearby lake, taking a cooking class, or exploring the French Quarter.

Daytime activities include visiting historical sites and museums, while evening options include enjoying live music, exploring night markets, or taking a leisurely stroll around the lake.

Why Pan Pacific Hanoi is Popular Among Travellers

Pan Pacific Hanoi is popular among travellers for its combination of affordability, convenience, and comfortable accommodations. Repeat visitors often appreciate the friendly staff, the central location, and the overall value-for-money. The hotel offers a unique experience by providing a blend of modern amenities and traditional Vietnamese hospitality.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for a memorable experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as an adaptor for electronic devices. It's also a good idea to learn a few basic Vietnamese phrases to enhance your interactions with locals. Be aware of your surroundings and take precautions against petty theft. The common languages spoken are Vietnamese and English, so communication should be relatively easy.

Best Time to Stay at Pan Pacific Hanoi

The best time to stay at Pan Pacific Hanoi depends on your preferences. The peak season is typically during the cooler months, offering pleasant weather for exploring the city. However, prices may be higher during this time. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

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All facilities in Pan Pacific Hanoi

Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pan Pacific Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pan Pacific Hanoi
272
Number of floors in Pan Pacific Hanoi
20
Another facilities in Pan Pacific Hanoi
Parking, Coffee/tea in lobby, Elevator, 24-hour room service, Restaurant

Frequently asked question in Pan Pacific Hanoi

What is normal check-in & check-out time at Pan Pacific Hanoi?
The standard check-in time at Pan Pacific Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Pan Pacific Hanoi have?
Pan Pacific Hanoi is a 5.0-star hotel.
How many floors does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 20 floors.
How many rooms does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 272 rooms in total.
Is there parking at Pan Pacific Hanoi?
Yes, Pan Pacific Hanoi provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Pan Pacific Hanoi

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (62)
Other sources (875)
8.8
Very Good
From 875 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Thuy
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good property
Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Jeonga
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location.
Han Nee
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a good experience.
Angela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is clean but furnished is old for a 4 or 5 stars hotel. Not impressive.
Huseyin
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good
Rick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff. Great location . View from rooftop lounge was outstanding.
Gilbert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

A good hotel but air conditioning old and breakfast room too small.
Aiden
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I'd say extremely over priced for a mediocre room that they call suit!
ANDRES
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
parisa
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Too old
Min Wei
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
Liudmila
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special. The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch. The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice. Would definitely recommend it for a relaxing and comfortable stay!
Read More
Verified traveler
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Conveniently located, well appointed hotel at a reasonable price .
Hakan
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

gym pool yoga class
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Such great attention to detail. Responsive staff. Impeccable.
Deborah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Room was a little outdated with old furniture but the view of the river made up for it .
Hernán
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Un hotel increíble con facilidades y muy conveniente en Honai
Baron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Outstanding in every way!
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Pan Pacific Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (62)
Other sources (875)
8.8
Very Good
From 875 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Thuy
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good property
Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Jeonga
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location.
Han Nee
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a good experience.
Angela
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is clean but furnished is old for a 4 or 5 stars hotel. Not impressive.
Huseyin
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good
Rick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff. Great location . View from rooftop lounge was outstanding.
Gilbert
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

A good hotel but air conditioning old and breakfast room too small.
Aiden
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I'd say extremely over priced for a mediocre room that they call suit!
ANDRES
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Location is great. Close enough to the old quarter, but out of the chaos. Hotel staff is great. Excellent breakfast.
parisa
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Too old
Min Wei
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Had an amazing time in Hanoi and room was spacious and clean. Receptionist Tony was also very attentive and showed us lots of hospitality. I'll highly recommend anyone looking for a convenient spot to stay in Old Quarters to try out Imperial Hotel & Spa.
Liudmila
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We stayed at this hotel for one night after our Halong Bay cruise, and it was a fantastic experience. The room was beautifully designed, offering a stunning panoramic view of the lake, which made our stay even more special. The spa and gym facilities were excellent, providing a relaxing and enjoyable way to unwind after our trip. One of the highlights was the rooftop bar, which had a great atmosphere—perfect for evening cocktails and even a lovely spot for an afternoon lunch. The only small downside is that the hotel is a bit far from the Old Quarter, but if you’re looking for a peaceful stay with great amenities, this is a wonderful choice. Would definitely recommend it for a relaxing and comfortable stay!
Read More
Verified traveler
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Conveniently located, well appointed hotel at a reasonable price .
Hakan
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

gym pool yoga class
John
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Such great attention to detail. Responsive staff. Impeccable.
Deborah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Room was a little outdated with old furniture but the view of the river made up for it .
Hernán
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Un hotel increíble con facilidades y muy conveniente en Honai
Baron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Outstanding in every way!
Number of reviews per page
20
40