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The Diplomat Hotel and Spa
Hotels
8.2
/10
Very Good
301 reviews
What Guests Say About Their Stay
tony
10.0
/ 10
Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent
Verified traveler
10.0
/ 10
Been before, comfortable stay. All staff always welcoming and ready to assist.
Sian
10.0
/ 10
Excellent dinner menu and the food was delicious.
Spacious rooms and comfortable beds.
Relaxing spa after a long day
In the Area
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Felinfoel, Llanelli, Carmarthenshire, Wales, SA15 3PJ
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in The Diplomat Hotel and Spa
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What's around The Diplomat Hotel and Spa
Felinfoel, Llanelli, Carmarthenshire, Wales, SA15 3PJ
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Discover More About The Diplomat Hotel and Spa
Location
The Diplomat Hotel and Spa is a hotel in a good neighborhood, which is located at Llanelli.
About The Diplomat Hotel and Spa
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Diplomat Hotel and Spa.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Diplomat Hotel and Spa exclusively for you.
The Diplomat Hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Diplomat Hotel and Spa is the right place to stay.
All facilities in The Diplomat Hotel and Spa
Others
Things to Do
- Hot tub
- Indoor pool
- Garden
- Spa
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
Connectivity
- Free WiFi
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Diplomat Hotel and Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property will be renovating from November 3 2025 to November 19 2025 (completion date subject to change). The following areas are affected:
- Elevator
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
14:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 03:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Diplomat Hotel and Spa | 50 |
Number of floors in The Diplomat Hotel and Spa | 3 |
Another facilities in The Diplomat Hotel and Spa | Hot tub, Indoor pool, Garden, Spa, Sauna |
Frequently asked question in The Diplomat Hotel and Spa
What are available facilities at The Diplomat Hotel and Spa?
There are top facilites at The Diplomat Hotel and Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Diplomat Hotel and Spa?
The standard check-in time at The Diplomat Hotel and Spa is starting from 14:00 - 03:00 while the latest check-out time is at Before 11:00
Does The Diplomat Hotel and Spa provide breakfast?
Yes, The Diplomat Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Diplomat Hotel and Spa have?
The Diplomat Hotel and Spa is a 3.0-star hotel.
How many floors does The Diplomat Hotel and Spa have?
The Diplomat Hotel and Spa has 3 floors.
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More Reviews from Other Guests in The Diplomat Hotel and Spa
Overall Ratings & Reviews The Diplomat Hotel and Spa
Other sources (301)
8.2
Very Good
From 301 reviews
Cleanliness
8.4
Room Comfort
8.0
Location
6.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Diplomat Hotel and Spa
Number of reviews per page
20
40
Top reviews
Paul
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit.
The guy on reception was very helpful.
tony
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Been before, comfortable stay. All staff always welcoming and ready to assist.
Paulo
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Food is very poor, bed is OK. Cleaning so so bad.
Sarah
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel, with large sunny terrace. Stayed in the heatwave, and no air con of fan in the room. Had the windows wide open, but there was a wedding on, so lots of noise. Obviously that isnt the hotels fault, but a fan in the room, and some bottled water would have been lovely. Id stay again, and recommend though
Verified traveler
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great food room was large though outdated. Free biscuits and coffee.
Sian
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent dinner menu and the food was delicious.
Spacious rooms and comfortable beds.
Relaxing spa after a long day
Elena
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.
Read More
Paula
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.
Alex
Business
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel was nice enough and the staff really friendly, however two things stood out and affected my visit.
The drain in the shower stunk, and I had to keep the bathroom light on so the fan would dull the smell. During breakfast the ladies who were lovely, asked if I wanted a tea or coffee, I would respond, they would then forget and this happened 3 or 4 times and didn’t end up receiving the coffee. I think this hotel potential had a grand past, but its quite tired now.
Read More
Zain
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very comfortable stay and thanks to good amenities and friendly staff
Marina
Business
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The Potential was good for this hotel, but unfortunately I had a room that was really hot and no fan available, on top of this when I opened the window it led onto the back of the hotel where there was some kind of service entrance where deliveries were made and it was noisy.
Andrew
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great stay thanks
Lydia
Leisure
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I found this stay a bit hit and miss. I was first given a room with an unbearably smelly bathroom and unsafe shower (no temperature control and part missing). I mentioned this to reception on way out next morning and on my return in afternoon it appeared nothing had been actioned, so i was given an alternative room which was much better and i would have been happy to extend my stay in the second room. The breakfast was alright, choice ok but nothing outstanding. Coffee was luke warm on 3 out of 4 cups. One of the waiters (Elizabeth) at breakfast was outstanding and an absolute credit to the hotel. Its clear the hotel has done a lot of work to make it comfortable and accessible but this currently looks quite hotch potch with some areas looking more moden than others, it will be interesting to see this hotel in a few years time.
Read More
Albina
Friends and Family
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Rooms in poor conditions, extremely hit, the shower doesn't work...poor quality in breakfast.
The only positive side the staff very helpful.
Andrea
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
There were some damp pathches on the ceiling in our room. The hair dryer was too loud borderline broken. The room was clean however. Staff and food waa lovely and affordable. We had a good stay and would come back
Daniel
Business
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
1 night work trip. Comfortable, good food.
Nice room. Convenient for my work.
Steven
Business
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Nice - great stay
Bennie
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent service from arrival to last day . Amazing food and polite , professional staff. Thanks to you all
Lynn
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It was lovely.. staff were amazing and friendly.. the big let down was buffet breakfast all were below standard food and looked so over cooked and tasteless.. the knives were very blunt and would not cut food … we had two breakfasts and a room. Service we also spent money to go to a show .. show ok food basic quality
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Diplomat Hotel and Spa
Other sources (301)
8.2
Very Good
From 301 reviews
Cleanliness
8.4
Room Comfort
8.0
Location
6.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Diplomat Hotel and Spa
Number of reviews per page
20
40
Top reviews
Paul
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit.
The guy on reception was very helpful.
tony
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent
Verified traveler
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Been before, comfortable stay. All staff always welcoming and ready to assist.
Paulo
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Food is very poor, bed is OK. Cleaning so so bad.
Sarah
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel, with large sunny terrace. Stayed in the heatwave, and no air con of fan in the room. Had the windows wide open, but there was a wedding on, so lots of noise. Obviously that isnt the hotels fault, but a fan in the room, and some bottled water would have been lovely. Id stay again, and recommend though
Verified traveler
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great food room was large though outdated. Free biscuits and coffee.
Sian
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent dinner menu and the food was delicious.
Spacious rooms and comfortable beds.
Relaxing spa after a long day
Elena
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.
Read More
Paula
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.
Alex
Business
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel was nice enough and the staff really friendly, however two things stood out and affected my visit.
The drain in the shower stunk, and I had to keep the bathroom light on so the fan would dull the smell. During breakfast the ladies who were lovely, asked if I wanted a tea or coffee, I would respond, they would then forget and this happened 3 or 4 times and didn’t end up receiving the coffee. I think this hotel potential had a grand past, but its quite tired now.
Read More
Zain
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Very comfortable stay and thanks to good amenities and friendly staff
Marina
Business
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The Potential was good for this hotel, but unfortunately I had a room that was really hot and no fan available, on top of this when I opened the window it led onto the back of the hotel where there was some kind of service entrance where deliveries were made and it was noisy.
Andrew
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great stay thanks
Lydia
Leisure
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I found this stay a bit hit and miss. I was first given a room with an unbearably smelly bathroom and unsafe shower (no temperature control and part missing). I mentioned this to reception on way out next morning and on my return in afternoon it appeared nothing had been actioned, so i was given an alternative room which was much better and i would have been happy to extend my stay in the second room. The breakfast was alright, choice ok but nothing outstanding. Coffee was luke warm on 3 out of 4 cups. One of the waiters (Elizabeth) at breakfast was outstanding and an absolute credit to the hotel. Its clear the hotel has done a lot of work to make it comfortable and accessible but this currently looks quite hotch potch with some areas looking more moden than others, it will be interesting to see this hotel in a few years time.
Read More
Albina
Friends and Family
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Rooms in poor conditions, extremely hit, the shower doesn't work...poor quality in breakfast.
The only positive side the staff very helpful.
Andrea
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
There were some damp pathches on the ceiling in our room. The hair dryer was too loud borderline broken. The room was clean however. Staff and food waa lovely and affordable. We had a good stay and would come back
Daniel
Business
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
1 night work trip. Comfortable, good food.
Nice room. Convenient for my work.
Steven
Business
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Nice - great stay
Bennie
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent service from arrival to last day . Amazing food and polite , professional staff. Thanks to you all
Lynn
Leisure
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It was lovely.. staff were amazing and friendly.. the big let down was buffet breakfast all were below standard food and looked so over cooked and tasteless.. the knives were very blunt and would not cut food … we had two breakfasts and a room. Service we also spent money to go to a show .. show ok food basic quality
Number of reviews per page
20
40