The Hafod Hotel

We stayed for one night, lovely hotel and surroundings and staff friendly. My only negative was that I informed staff that our room did not have a remote control and they said they did not have a replacement so we could not watch tv. I later overheard in the restaurant another guest talking with staff about their tv not working and they got this replaced straight away. They seemed to know the staff member so maybe this was why they were treated differently.

Got back late, poorly lit to see. A lift needed as I struggled with the lift.had and issue but the manager sorted it out. In the end was happy. But lovely place

Having the waterfall just outside the hotel was beautiful! You cant see it, but you can hear it and its amazing. The only thing that let down this hotel was the hot water. They had been having problems with the water for a few days, and we werent told on arrival. So after being on the road all day we didnt get to have a hot shower. This was an ongoing problem the time we were there.

We made a fairly last-minute booking to stay at the Hafod Hotel. The reviews were generally good, and we were looking forward to finding out for ourselves. The location is perfectly placed next to Devil’s Bridge. We had a valley-view king room, which had a beautiful view both day and night. There’s loads of parking; however, there is a short walk from there to the hotel. The room is high quality and includes everything you need for a comfortable stay. We booked on a bed, breakfast, and dinner basis, and we weren’t disappointed. There are plenty of options for the meals and the food was very tasty. The staff are friendly and well-turned out. A special mention for Charlotte, who looked after us in the evening; nothing was too much trouble, and she was charming and humorous. We’d highly recommend the hotel, and we will definitely be back.

What a beautiful hotel in a picturesque part of Wales. The room was gorgeous and overlooked the waterfalls in the distance. Food lovely and friendly staff.

Lovely refurbished rooms in an old historic building. Good evening meal. Breakfast a bit pricy at £20 each.

A great setting with lovely views, an outside seating area and bijou interior. Most of the rooms looked lovely but we picked the wrong one - up on the 2nd floor with 2 very small single beds and a window which didn’t open on a hot night. Also - we were surprised to find that the parking was 200 yards up a hill in an isolated field, which should be made clear before booking.

Enjoyed our stay at this hotel which we chose for the location. Room very pleasant, comfortable bed, clean bathroom and good shower. Enjoyed our evening meal at the hotel. Breakfast choices excellent but food could have been warmer.

Friendly Welsh speaking young woman serving in the restaurant. Very efficient and great service. Thank you.

A fantastic hotel in a stunning location. The rooms were modern with ye-oldie charm. The food was delicious. The bar closed early and the road a bit noisy, but this was ok after my night nurse and vodka! Get the train to Aberystwyth if you really must go there.

Very nice hotel right by Devils Bridge. Very friendly staff, good food options and comfortable rooms. Lots of parking space, although it is 100yds up the road.

Hotel was very nice Rooms good Fresh towels and products every day Area with the waterfall was so nice and the steam train was fun too Food for us was not great Staff was not sure or didn’t know about items on the menu

Lovely hotel, friendly staff we went half board for 2 night's . Plenty of choices on the evening menu menu and cooked breakfast. Great location to stay ,we went on the steam train to abwrwrstwith forgive my spelling ,didnt get round to the walk but a good excuse to come back .

The views are amazing

Parking was awkward

Perfectly located and lovely room! We felt very well looked after!

I had high hopes for the Hafod, but unfortunately, my experience fell short of expectations. What Went Wrong: Firstly - we booked a superior room which we expected to be of fairs size and a couple of days before check in I contacted the property to ask if we could be allocated a room with a bath tube they said they could accommodate this however when we checked in we were given a small box like room and the bathroom was very small and narrow to navigate. I couldn’t justify the money we spent. Secondly, the room had no air conditioning which is understandable but the room was unbearably hot even with the windows and shutter open, Lastly - we had night hopes for the bar and restaurant however we were left very disappointed there was no atmosphere and a very cold welcoming. When asked what time the bar was closing we were told 9:30. However at 10:00 when looking for a staff member we were told that all the staff are in the bar area having a drink which they were and we were made to feel intimidated to walk in as they had shut the door around them. Food was very disappointing the New York strip was inedible. Final Thoughts: I’m disappointed and hope this feedback helps others make an informed decision. I also hope the company considers making improvements to avoid similar issues in the future. Considering the money we spent on the room and food.

Great location and lovely renovated building. Staff were great and food was good. "King" size bed felt a bit small, but the valley view made up for it!

Wonderful hotel, room was clean, we had a room which was facing onto the Valley, was nice, Staff so friendly & helpful,. We had nice evening meal in restaurant, good value for money. Definitely recommend this hotel to stay or to pop by for a bite to eat or some refreshments. Close to Stram train & Devils Bridge.

Friendly staff. Nice decor. Room and bathroom very pleasant but needed somewhere to put baggage