Find and Book Cheap NAM Air (IN) Flight Tickets

About NAM Air

NAM Air is an Indonesian regional airline operating under IATA code IN and ICAO code LKN, headquartered at Soekarno-Hatta International Airport in Tangerang, near Jakarta, Indonesia. Founded on 26 September 2013, NAM Air is a regional feeder subsidiary of the Sriwijaya Air Group, dedicated to connecting secondary cities and underserved communities across the Indonesian archipelago. The airline was named after Lo Kui Nam, the father of Sriwijaya Air President Chandra Lie, as a tribute to his contributions to the family's aviation legacy.

NAM Air commenced its maiden commercial flight on 19 December 2013 with a Boeing 737-500 aircraft operating from Jakarta to Pontianak and Yogyakarta. The airline positions itself as a regional carrier that complements Sriwijaya Air's mainline network, serving routes that are not targeted by its parent company. This operating model is similar to the relationship between Wings Air and Lion Air, where the subsidiary feeds passengers into the parent airline's larger domestic and international network.

With a focus on connecting communities across Java, Sumatra, Kalimantan, Sulawesi, Nusa Tenggara, and other Indonesian regions, NAM Air plays a vital role in improving air connectivity for passengers travelling between smaller cities. The airline brands itself as a "Millennials Airline," appealing to younger travellers seeking affordable and convenient regional air travel within Indonesia.

Airline Overview and History

NAM Air has a rich history shaped by its role within the Sriwijaya Air Group and the broader Indonesian aviation industry. Originally envisioned as a full-service subsidiary to compete with Garuda Indonesia and Batik Air, the airline pivoted to become a regional feeder carrier, serving secondary routes not covered by Sriwijaya Air. Key milestones in NAM Air's journey include:

• 26 September 2013 — NAM Air was officially founded as a subsidiary of the Sriwijaya Air Group, with plans to serve regional routes across Indonesia.
• 19 December 2013 — The airline operated its maiden commercial flight from Jakarta to Pontianak and Yogyakarta using a Boeing 737-500 aircraft configured with 120 seats in two classes (business and economy).
• 2013 — Upon its launch, NAM Air became the first Indonesian airline to allow its female flight attendants to wear a hijab as part of their uniform on any given flight, marking a progressive step in the country's aviation industry.
• 2016–2017 — NAM Air expanded its fleet with the introduction of ATR 72-600 turboprop aircraft, enabling service to shorter regional routes and airports with limited runway infrastructure, particularly in eastern Indonesia and Papua.
• June 2018 — NAM Air, along with all other Indonesian carriers, was removed from the European Union's airline safety blacklist, signalling improved safety standards across the Indonesian aviation sector.
• 8 November 2018 — NAM Air and Sriwijaya Air entered a cooperation agreement with Garuda Indonesia to strengthen domestic connectivity and operational synergies.
• 15 November 2019 — The cooperation agreement with Garuda Indonesia was terminated following disputes between the two parties, and NAM Air resumed independent operations within the Sriwijaya Air Group.
• October 2025 — NAM Air sold its five ATR 72-600 turboprop aircraft as part of fleet rationalisation efforts, consolidating operations around its Boeing 737-500 jet fleet.

NAM Air operates from its main hub at Soekarno-Hatta International Airport (CGK) in Jakarta, with additional operational bases in Surabaya (SUB) and Pontianak (PNK). The airline continues to serve as a critical link in Indonesia's domestic air transport network, providing affordable flights to communities in secondary and tertiary cities across the archipelago.

Fleet and Aircraft

NAM Air operates a fleet centred on the Boeing 737-500, a proven narrow-body jet well-suited for short-to-medium-haul domestic routes across Indonesia. The airline's current fleet composition includes:

• Boeing 737-500 — NAM Air operates approximately 11 Boeing 737-500 aircraft. Each aircraft is configured with a two-class layout featuring 8 business-class seats and 112 economy-class seats, providing a total capacity of 120 passengers per flight. The Boeing 737-500 is a versatile and fuel-efficient aircraft ideal for serving regional Indonesian routes with varying passenger demand.

NAM Air previously operated ATR 72-600 turboprop aircraft, which were used for shorter regional routes to underserved airports in Papua and other remote areas of eastern Indonesia. These turboprop aircraft were particularly suited for airports with shorter runways that could not accommodate jet aircraft. However, all five ATR 72-600 aircraft were sold in October 2025 as part of the airline's fleet rationalisation strategy.

The airline maintains its fleet in accordance with Indonesian aviation safety standards and undergoes regular maintenance checks to ensure airworthiness. NAM Air's engineering and maintenance operations are supported by the Sriwijaya Air Group's technical resources, ensuring consistent safety and operational reliability across its Boeing 737-500 fleet.

Top Flight Routes

NAM Air serves a network of domestic routes across Indonesia, connecting major cities with secondary and regional destinations. The airline focuses on routes that complement Sriwijaya Air's mainline network, providing connectivity to smaller cities that are not served by larger carriers. Popular NAM Air routes include:

• Jakarta (CGK) to Pontianak (PNK) — One of NAM Air's inaugural routes, connecting the Indonesian capital with the largest city in West Kalimantan. This route is popular among business travellers and families visiting Kalimantan.
• Jakarta (CGK) to Yogyakarta (JOG) — A high-demand route linking Jakarta with the cultural heartland of Java, popular with tourists visiting Borobudur Temple and the Yogyakarta Sultanate Palace.
• Jakarta (CGK) to Semarang (SRG) — Connecting Jakarta with the capital of Central Java, this route serves both business and leisure travellers heading to one of Java's most important commercial centres.
• Jakarta (CGK) to Surabaya (SUB) — Linking Indonesia's two largest cities, this route provides essential connectivity between the national capital and East Java's economic hub.
• Jakarta (CGK) to Pangkal Pinang (PGK) — Serving travellers to the Bangka Belitung Islands, known for their pristine beaches and tin mining heritage.
• Surabaya (SUB) to Denpasar/Bali (DPS) — A popular route connecting East Java with the world-famous island of Bali, ideal for both domestic and connecting international travellers.
• Jakarta (CGK) to Kupang (KOE) — Providing vital air connectivity to the capital of East Nusa Tenggara, an important gateway to the Lesser Sunda Islands.
• Jakarta (CGK) to Makassar (UPG) — Connecting the national capital with the largest city in eastern Indonesia, serving business and leisure travel to South Sulawesi.

For travellers from Malaysia looking to explore Indonesia, Traveloka offers convenient flight connections. You can fly from Kuala Lumpur to Jakarta and connect onwards with NAM Air to regional Indonesian destinations. Other popular connecting routes from Malaysia include Kuala Lumpur to Surabaya, Kuala Lumpur to Bali (Denpasar), Kuala Lumpur to Medan, and Kuala Lumpur to Yogyakarta, allowing seamless travel to key NAM Air hubs across Indonesia.

Baggage Allowance and Policies

NAM Air offers a structured baggage policy that varies by cabin class and fare type. Passengers are advised to review their specific booking conditions, as the airline has transitioned to a prepaid baggage model for certain fare categories. Below is a summary of NAM Air's baggage allowance:

Cabin (Hand) Baggage

• Allowance: One piece of carry-on baggage plus one personal item (laptop bag or handbag).
• Maximum weight: 7 kg per passenger.
• Maximum dimensions: 56 cm x 33 cm x 23 cm (length x width x height).
• Items exceeding these limits must be checked in at the counter.

Checked Baggage

• Business Class: 30 kg free checked baggage allowance included with the fare.
• Economy Class: Baggage allowance depends on the fare type purchased. Some Economy fares include 20 kg of free checked baggage, while others require passengers to purchase prepaid baggage.
• Maximum single piece weight: 32 kg per piece.
• Maximum dimensions per piece: 81 cm x 119 cm x 119 cm (length x width x height).

Prepaid Baggage

NAM Air offers prepaid baggage packages that can be purchased during booking or before departure at lower rates than airport counter fees. Available packages include:

• 5 kg — starting from IDR 300,000
• 10 kg — competitively priced for light travellers
• 15 kg — suitable for standard holiday luggage
• 20 kg — starting from IDR 1,000,000 for heavier travel needs

Passengers whose baggage exceeds their total purchased allowance will be required to pay excess baggage fees at the standard airport counter rate. Prepaid baggage can be added via the NAM Air website or through Traveloka during the booking process.

Prohibited Items

Passengers should be aware that the following items are strictly prohibited in both cabin and checked baggage: explosives, flammable materials, compressed gases, corrosive substances, toxic materials, and other dangerous goods as defined by Indonesian aviation regulations. Sharp objects, lighters, and power banks exceeding 160 Wh are not permitted in checked luggage. Always check the latest prohibited items list on the airline's website before travelling.

Check-in Guide

NAM Air provides multiple check-in options to ensure a smooth travel experience for all passengers. Whether you prefer checking in at the airport or online, the airline offers convenient solutions for every type of traveller.

Airport Counter Check-in

• Domestic flights: Check-in counters open approximately 2 hours before the scheduled departure time and close 45 minutes before departure.
• Passengers with checked baggage from web check-in: Must report to the airport check-in counter no later than 30 minutes before departure to drop off their luggage.
• Passengers are advised to arrive at the airport at least 1 hour 45 minutes before their scheduled departure to allow sufficient time for check-in, security screening, and boarding.

Online (Web) Check-in

• Availability: Web check-in opens 24 hours before departure and closes 4 hours before the scheduled departure time.
• How to access: Visit the NAM Air website or the Sriwijaya Air web check-in portal and enter your booking reference (PNR) and last name.
• Boarding pass: After completing web check-in, you can download or print your boarding pass. Mobile boarding passes are accepted at select airports.
• Additional services: During web check-in, passengers can pre-select their preferred seats and purchase prepaid excess baggage at discounted rates.
• Restrictions: Web check-in is not available for unaccompanied minors or passengers requiring special medical assistance.

Cabin Classes and In-Flight Experience

NAM Air operates its Boeing 737-500 fleet with a two-class cabin configuration, offering both Business Class and Economy Class to cater to different passenger preferences and budgets.

Business Class

NAM Air's Business Class offers a premium travel experience with enhanced comfort and exclusive amenities. Business Class passengers enjoy:

• Seating: 8 spacious seats arranged in a 2-2 configuration with extra legroom and recline.
• Priority check-in: Dedicated check-in counters for faster processing.
• Lounge access: Access to executive lounges at select airports with buffet services and internet access.
• Baggage allowance: 30 kg free checked baggage and 10 kg cabin baggage.
• In-flight meals: Complimentary hot meals with beverages and fresh fruit on longer routes.

Economy Class

NAM Air's Economy Class provides comfortable and affordable travel for budget-conscious passengers. Economy Class features include:

• Seating: 112 seats arranged in a standard 3-3 configuration with adjustable recline.
• Baggage allowance: Checked baggage varies by fare type (prepaid or included). Cabin baggage up to 7 kg.
• In-flight refreshments: Complimentary light snacks and beverages on most routes. Hot meals are served on longer flights.

In-Flight Services

As a regional carrier operating short domestic routes, NAM Air focuses on providing essential in-flight comfort. The airline offers complimentary refreshments consisting of a light snack and beverages on shorter flights, while longer routes receive hot meals with suitable beverages. Business Class passengers on longer routes enjoy an enhanced meal service including complimentary beverages, a hot meal, and fresh fruit.

Please note that NAM Air does not currently provide in-flight entertainment systems, Wi-Fi access, or USB charging ports on its Boeing 737-500 aircraft. Passengers are encouraged to bring their own entertainment devices and ensure they are fully charged before boarding.

Passenger Policies and Special Services

NAM Air is committed to ensuring all passengers, including those with special needs, can travel safely and comfortably. The airline offers a range of special services and accommodations for various passenger categories.

Children and Infants

• Infants (under 2 years): Infants may travel on a parent's lap without a separate seat. A valid birth certificate or identity document is required for age verification. Infant passengers are charged a reduced fare.
• Children (2–11 years): Children aged 2 to 11 must occupy their own seat and are charged a child fare. A valid identity document is required.
• Unaccompanied minors: NAM Air provides an unaccompanied minor service for children travelling alone, subject to age eligibility requirements. Parents or guardians must complete the airline's unaccompanied minor form at the check-in counter. Web check-in is not available for unaccompanied minors.

Pregnant Passengers

• Pregnant passengers up to 28 weeks of gestation may travel without additional documentation.
• Passengers between 28 and 36 weeks of pregnancy are required to present a medical fitness-to-fly certificate issued by a licensed physician no more than 7 days before the travel date.
• Travel is generally not permitted for passengers beyond 36 weeks of pregnancy for single pregnancies, or beyond 32 weeks for multiple pregnancies (twins or more).
• Passengers are advised to contact NAM Air or their booking agent to confirm specific requirements before travelling.

Special Assistance

• Wheelchair assistance: Available at all airports served by NAM Air. Passengers requiring wheelchair assistance should request this service at least 48 hours before departure through the airline's customer service or via Traveloka.
• Medical equipment: Passengers travelling with medical equipment such as portable oxygen concentrators should notify the airline at least 48 hours in advance to ensure appropriate arrangements.
• Passengers with disabilities: NAM Air accommodates passengers with reduced mobility and other disabilities in accordance with Indonesian aviation accessibility regulations.

Reschedule, Cancellation, and Refund Policy

NAM Air offers flexibility for passengers who need to change or cancel their travel plans. The specific terms and conditions depend on the fare type purchased and the timing of the request.

Rescheduling Flights

Passengers who need to change their flight date or time can do so through the following options:

1. Via Traveloka: Log in to your Traveloka account, navigate to "My Booking," select the relevant booking, and choose the reschedule option. Follow the on-screen instructions to select a new flight. Any fare difference and applicable reschedule fees will be displayed before confirmation.
2. Via NAM Air/Sriwijaya Air: Contact the airline's customer service or visit an authorised ticketing office to request a schedule change.
3. At the airport: Visit the NAM Air check-in counter or ticketing office at the airport for last-minute changes, subject to seat availability.

Reschedule fees vary depending on the fare type and how far in advance the change is requested. Passengers holding promotional or discounted fares may face higher change fees or restrictions.

Cancellation and Refund

• Refundable fares: Passengers with refundable fare types may cancel their booking and receive a refund minus applicable cancellation fees.
• Non-refundable fares: Promotional and discounted fares are typically non-refundable. However, passengers may be eligible for a travel credit or voucher that can be used for future bookings.
• Airline-initiated cancellations: If NAM Air cancels a flight, passengers are entitled to a full refund or rebooking on the next available flight at no additional cost.
• Processing time: Refunds processed through Traveloka typically take 7 to 30 business days depending on the payment method used. Credit card refunds may take longer due to bank processing times.

Refund via Traveloka

1. Open the Traveloka app or website and log in to your account.
2. Go to "My Booking" and select the flight you wish to cancel.
3. Tap "Refund" and follow the on-screen instructions.
4. Review the refund amount and applicable fees, then confirm your request.
5. Track the refund status in the "My Booking" section of your Traveloka account.

Why Book NAM Air Flights on Traveloka

Traveloka is one of Southeast Asia's leading travel platforms, offering a seamless booking experience for NAM Air flights and hundreds of other airlines. Here are the key reasons to book your NAM Air tickets through Traveloka:

• Best price guarantee: Traveloka compares fares across multiple airlines and provides competitive pricing for NAM Air flights, ensuring you get the best deal available.
• Flexible payment options: Pay using a wide range of methods including credit and debit cards, online banking, and popular e-wallets such as Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay for Malaysian users.
• Instant e-ticket: Receive your electronic ticket immediately after booking — no need to visit a physical ticketing office.
• 24/7 customer support: Traveloka's customer service team is available around the clock to assist with booking changes, cancellations, refunds, and any travel queries.
• Easy reschedule and refund: Manage your booking directly through the Traveloka app or website, with a straightforward process for rescheduling or requesting refunds.
• Exclusive promos and discounts: Traveloka regularly offers promotional codes, flash sales, and exclusive deals on NAM Air flights and bundled travel packages.
• Traveloka Points: Earn loyalty points on every booking that can be redeemed for discounts on future flights, hotels, and other travel products.
• Comprehensive travel platform: Book your NAM Air flights alongside hotels, airport transfers, travel insurance, and activities — all in one place on Traveloka.

Tips for Finding Cheap NAM Air Flights on Traveloka

Finding affordable NAM Air flights is easier when you know the right strategies. Follow these tips to secure the best fares for your next trip:

• Book early: Flight prices tend to increase as the departure date approaches. Booking your NAM Air tickets at least 2 to 4 weeks in advance typically results in lower fares.
• Fly midweek: Flights on Tuesdays, Wednesdays, and Thursdays are often cheaper than weekend departures. If your schedule is flexible, choosing a midweek flight can save you money.
• Use Traveloka Price Alert: Set up a Price Alert on Traveloka for your preferred NAM Air route. You will receive notifications when fares drop, helping you book at the optimal time.
• Check for promos: Visit the Traveloka Promos page regularly for discount codes and limited-time offers on NAM Air and other airline tickets.
• Travel during off-peak periods: Avoid flying during school holidays, public holidays, and festive seasons such as Eid al-Fitr and Christmas when demand and prices are at their highest.
• Compare flexible dates: Use the flexible date search feature on Traveloka to compare fares across different dates and identify the cheapest travel days for your route.
• Bundle your booking: Save more by bundling your NAM Air flight with hotel accommodation on Traveloka. Flight + Hotel packages often offer additional discounts compared to booking separately.
• Opt for Economy Class: If budget is your priority, Economy Class fares on NAM Air provide excellent value for short domestic flights within Indonesia.
• Travel light: If your fare does not include free checked baggage, consider travelling with carry-on only (up to 7 kg) to avoid additional baggage fees.

How to Book NAM Air Flight Tickets on Traveloka

Booking NAM Air flights on Traveloka is quick and simple. Follow these step-by-step instructions to secure your tickets:

1. Visit Traveloka: Open the Traveloka app on your mobile device or visit www.traveloka.com on your web browser.
2. Select Flights: Tap or click on the "Flights" icon on the homepage to access the flight search feature.
3. Enter trip details: Choose your trip type (one-way, round trip, or multi-city). Enter your departure city, destination, travel dates, and the number of passengers.
4. Search for flights: Tap "Search" to view available NAM Air flights for your selected route and dates. Use the filter options to sort by price, departure time, or airline.
5. Select your flight: Browse the search results and select the NAM Air flight that best suits your schedule and budget. Review the fare details, baggage allowance, and any included services.
6. Fill in passenger details: Enter the required passenger information including full name (as per identity document), date of birth, and contact details for each traveller.
7. Add extras (optional): Add travel insurance, extra baggage, seat selection, or other add-on services as needed.
8. Choose payment method: Select your preferred payment method from the available options including credit/debit cards, online banking, e-wallets (Touch 'n Go eWallet, Boost, GrabPay, ShopeePay), or convenience store payments.
9. Complete payment: Review your booking summary and complete the payment. Your e-ticket will be sent to your registered email address and will also be available in the "My Booking" section of your Traveloka account.
10. Manage your booking: After booking, you can manage your NAM Air flight through Traveloka — including web check-in, rescheduling, cancellation, and refund requests.