Find and Book Cheap Citilink (QG) Flight Tickets

About Citilink Indonesia (QG)

Citilink Indonesia (IATA: QG) is a leading low-cost carrier based in Indonesia and a subsidiary of Garuda Indonesia Group. Established in 2001, Citilink was created to provide affordable and reliable air travel while maintaining Garuda’s renowned standards of safety and service. Headquartered in Jakarta, the airline operates primarily from Soekarno–Hatta International Airport (CGK) and Juanda International Airport (SUB), connecting passengers to more than 80 destinations across Indonesia and Asia.

Citilink Indonesia is known for its punctual operations, modern fleet, and excellent value-for-money service. With a strong domestic network and expanding international routes, it has become one of Southeast Asia’s most trusted budget airlines. Travellers can easily book Citilink flights through Traveloka for quick, convenient, and secure ticketing — all within a single trusted platform.

Why Fly with Citilink Indonesia?

Affordable Fares, Trusted Safety

Citilink offers low-cost fares without compromising safety or reliability. As a member of the Garuda Indonesia Group, the airline follows strict international safety standards and has received multiple awards for punctuality and service excellence.

Extensive Domestic Coverage

Citilink connects major and secondary cities across Indonesia, from Jakarta, Surabaya, and Denpasar to remote destinations like Labuan Bajo, Lombok, and Ternate. It’s a top choice for travellers exploring Indonesia’s islands, cultural spots, and beaches.

Modern and Efficient Fleet

The airline operates a young and fuel-efficient fleet that ensures smooth and safe operations. Passengers benefit from a comfortable in-flight experience even on short-haul journeys.

Convenient Digital Experience

Booking and managing your Citilink flight is easy through Traveloka — from flight search to check-in and seat selection. Enjoy a smooth travel planning process with transparent pricing and instant confirmation.

Fleet and Aircraft

Citilink Indonesia maintains a modern fleet that supports its domestic and regional operations efficiently. The airline consistently upgrades its aircraft to ensure safety and comfort.

• Airbus A320-200： The core aircraft in Citilink’s fleet, configured for 180 passengers in a single-class layout. Known for fuel efficiency and comfort.
• Airbus A320neo： The newer generation of A320, offering lower emissions, quieter cabins, and reduced fuel burn.
• ATR 72-600： Used for shorter routes to smaller regional airports, ensuring greater connectivity across Indonesia’s islands.

The average fleet age is less than 8 years, making Citilink one of the youngest low-cost fleets in the region.

Destinations and Route Network

Citilink’s network covers a wide range of domestic destinations and a growing list of international routes. It offers seamless connectivity within Indonesia and convenient access to key cities in Southeast Asia.

Major Domestic Routes

• Jakarta – Bali (Denpasar)
• Surabaya – Jakarta
• Jakarta – Medan
• Jakarta – Yogyakarta
• Jakarta – Makassar
• Surabaya – Lombok
• Bali – Labuan Bajo
• Jakarta – Balikpapan

International Destinations

• Jakarta – Kuala Lumpur
• Denpasar – Dili
• Jakarta – Penang
• Denpasar – Perth
• Jakarta – Phnom Penh
• Jakarta – Ho Chi Minh City

Citilink continues to expand its international footprint, especially within ASEAN and Australia.

Cabin and In-Flight Experience

Comfortable Economy Cabin

All Citilink flights feature an all-Economy layout with ergonomic leather seats, spacious legroom options, and clean cabin interiors. The airline focuses on practical comfort suited for short- and medium-haul flights.

Onboard Services

• Buy-on-board meals and snacks, including popular Indonesian favourites.
• Refreshing beverages available for purchase throughout the flight.
• Clean and well-maintained aircraft cabins.
• Friendly crew delivering efficient and courteous service.

Citilink Entertainment (Travel Entertainment App)

Passengers can enjoy in-flight entertainment via Wi-Fi streaming on select aircraft, offering movies, music, and travel content. Simply connect using your personal device once onboard.

Baggage Policy

• Cabin Baggage： 1 item up to 7 kg and 1 personal item (handbag or laptop).
• Checked Baggage： Available for purchase based on route and fare type.

Travellers can add or upgrade baggage allowance directly through Traveloka when booking or after purchase, ensuring a flexible travel experience.

Check-In and Boarding

• Online Check-In： Available through Traveloka for most Citilink flights, open 48 hours before departure.
• Airport Check-In： Counters open 2 hours before departure for domestic and 3 hours for international flights.
• Boarding： Starts approximately 30–40 minutes before scheduled departure.

Punctuality and Safety

Citilink is consistently ranked among Indonesia’s most punctual airlines, with on-time performance above 90%. It adheres to strict safety standards regulated by the Indonesian Directorate General of Civil Aviation (DGCA) and has received international safety certifications (IOSA) from IATA.

Environmental Commitment

Citilink strives to reduce its environmental impact by operating fuel-efficient aircraft, implementing carbon reduction measures, and improving operational sustainability through modern flight procedures.

Customer Service and Traveloka Benefits

Booking Citilink flights through Traveloka guarantees secure payment, instant confirmation, and 24-hour multilingual support. Travellers can manage seat selection, baggage, and meal add-ons directly in the Traveloka app or website — all in one place.

Travel Tips for Citilink Flights

• Arrive at the airport at least 2 hours before domestic and 3 hours before international flights.
• Use Traveloka for online check-in and boarding pass retrieval.
• Pre-book meals and baggage allowance via Traveloka for better value.
• Stay hydrated during flights and bring your personal entertainment device.
• Plan connecting flights with at least 2 hours of transfer time.

Frequently Asked Questions (FAQ)

Where does Citilink fly?

Citilink operates flights across Indonesia and to several international destinations, including Malaysia, Singapore, Timor-Leste, Vietnam, and Australia.

Is Citilink a low-cost airline?

Yes. Citilink is a low-cost carrier that offers affordable fares with optional add-ons for baggage, meals, and seat upgrades.

Does Citilink provide free baggage?

Free checked baggage is not included in most basic fares but can be added during booking via Traveloka.

Can I check in online?

Yes. Online check-in is available for most routes through Traveloka, starting 48 hours before departure.

Does Citilink offer in-flight meals?

Yes. Passengers can pre-order or purchase meals and drinks onboard, including local favourites like nasi goreng and mie goreng.

Is Citilink safe?

Yes. As part of the Garuda Indonesia Group, Citilink meets international safety standards and holds IOSA certification.

Can I change or cancel my flight?

Yes. Citilink tickets booked via Traveloka can be modified or cancelled according to the selected fare conditions.

Does Citilink have international routes?

Yes. The airline operates routes to Kuala Lumpur, Dili, Penang, Perth, and other regional destinations.

Does Citilink offer in-flight entertainment?

Yes. Some aircraft feature wireless entertainment via Citilink’s in-flight streaming system.

Does Citilink have a loyalty program?

Citilink flights booked through Traveloka offer convenient management and promotional discounts, even without a membership program.

Why Book Citilink Indonesia on Traveloka?

• Instant booking confirmation and secure payment
• 24-hour multilingual customer support
• Flexible rebooking and refund options
• Transparent pricing with no hidden fees
• Exclusive discounts and promotions
• Easy seat, baggage, and meal management via Traveloka

Plan Your Journey with Citilink Indonesia

Citilink Indonesia combines affordability, safety, and modern comfort, making it the go-to airline for both domestic and regional travel. Whether you’re flying for work, leisure, or connecting through Indonesia’s scenic destinations, Citilink ensures every flight is efficient and enjoyable.

Book your Citilink Indonesia flight today on Traveloka — your trusted platform for seamless booking, instant confirmation, and a smooth travel experience from take-off to landing.