Find and Book Cheap Super Air Jet (IU) Flight Tickets

About Super Air Jet

Super Air Jet is an Indonesian ultra-low-cost carrier operating under IATA code IU and ICAO code SJV, headquartered at Soekarno-Hatta International Airport (CGK) in Jakarta, Indonesia. Founded in March 2021, the airline commenced commercial operations on 6 August 2021 with six inaugural routes from Jakarta. Super Air Jet is closely affiliated with the Lion Air Group, financed by Lion Air founder Rusdi Kirana and led by Ari Azhari, a former General Manager of Services at the Lion Air Group. The airline positions itself as one of Indonesia's most affordable carriers, focusing on ultra-low-cost point-to-point domestic services connecting cities and islands across the Indonesian archipelago.

Super Air Jet obtained its Air Operator Certificate (AOC) from Indonesia's Directorate General of Civil Aviation (DGCA) on 30 June 2021. Since launch, the airline has expanded rapidly to serve over 40 domestic destinations across Indonesia, operating more than 200 routes with a growing fleet of over 60 aircraft. As a pure ultra-low-cost carrier, Super Air Jet offers some of the lowest base fares in the Indonesian market, making air travel accessible to a wider segment of the population across the world's largest archipelago.

Airline Overview and History

Super Air Jet has grown from a startup to one of Indonesia's significant domestic carriers in just a few years. Key milestones in the airline's history include:

• March 2021 — Company formally established in Jakarta
• 30 June 2021 — Received Air Operator Certificate from Indonesia's DGCA
• 6 August 2021 — Commenced commercial operations with six maiden routes from Jakarta to Batam, Medan, Padang, Palembang, Pekanbaru, and Pontianak
• Late 2021 — Expanded network to 11 destinations across Sumatra, Kalimantan, and Java
• 2022–2023 — Rapid fleet and route expansion, adding destinations across Sulawesi, Bali, and Nusa Tenggara
• 2024 — Fleet surpassed 50 aircraft with over 30 domestic destinations
• July 2025 — Adjusted free checked baggage allowance from 20 kg to 10 kg on domestic routes, aligning with ultra-low-cost model
• 2026 — Now serves over 40 domestic destinations with a fleet of more than 60 Airbus A320 aircraft

The airline's primary hub is Soekarno-Hatta International Airport (CGK) in Tangerang, near Jakarta, which serves as the main gateway for its extensive domestic network. Super Air Jet also operates a secondary base at Ngurah Rai International Airport (DPS) in Bali. The airline's mission is to provide affordable air travel connecting Indonesia's many islands, making flying accessible to everyone with ultra-competitive fares and a no-frills service model.

Fleet and Aircraft

Super Air Jet operates an all-Airbus narrow-body fleet optimised for high-frequency domestic operations across Indonesia's archipelago routes. The fleet consists of:

• Airbus A320-200 — The airline's sole aircraft type, configured in an all-economy layout with 180 seats
• Seat pitch: 29 to 30 inches (74–76 cm), standard for ultra-low-cost operations
• Seat width: 18 inches (46 cm) in a 3-3 configuration
• Fleet size: Over 60 aircraft as of early 2026

The airline's initial fleet comprised three used Airbus A320-200s previously operated by IndiGo (India) and Tigerair Australia. Super Air Jet has since rapidly expanded through additional leased aircraft, building one of the larger A320 fleets among Indonesian carriers. The single-type fleet strategy allows for simplified pilot training, streamlined maintenance, and efficient spare parts management, all of which contribute to keeping operational costs — and ultimately ticket prices — as low as possible.

The airline maintains its aircraft in accordance with Indonesian DGCA regulations and international aviation safety standards, with regular scheduled maintenance checks to ensure airworthiness and passenger safety across all operations.

Top Flight Routes

Super Air Jet operates an extensive domestic network from its Jakarta hub, connecting major Indonesian cities and popular island destinations. Some of the airline's most popular routes include:

• Jakarta to Padang — One of the airline's busiest routes, connecting the capital to West Sumatra's cultural hub
• Jakarta to Palembang — Linking Jakarta to the capital of South Sumatra, popular with business travellers
• Jakarta to Medan — Connecting Indonesia's two largest cities on different islands, a key corridor
• Jakarta to Balikpapan — Gateway to East Kalimantan and the new capital city Nusantara
• Jakarta to Bali (Denpasar) — Indonesia's most popular leisure route to the Island of the Gods
• Jakarta to Surabaya — Connecting the two largest cities on Java for business and leisure
• Jakarta to Pontianak — Key link to West Kalimantan's capital
• Jakarta to Batam — Connecting to Indonesia's industrial and trade hub near Singapore
• Jakarta to Banjarmasin — Serving South Kalimantan's capital
• Jakarta to Pekanbaru — Linking the capital to Riau province in central Sumatra

For Malaysian travellers looking to explore Indonesian destinations, Super Air Jet's extensive domestic network offers affordable connections once you arrive in Jakarta or Bali. You can fly from Malaysia to Indonesia on connecting routes and then take advantage of Super Air Jet's ultra-low fares for domestic hops. Explore these popular routes from Malaysia to Indonesia on Traveloka:

• Kuala Lumpur to Jakarta — Connect to Super Air Jet's extensive hub network
• Kuala Lumpur to Bali (Denpasar) — Reach Bali and connect to eastern Indonesia
• Kuala Lumpur to Surabaya — Access East Java and beyond
• Kuala Lumpur to Medan — Gateway to North Sumatra and Lake Toba
• Kuala Lumpur to Singapore — Connect via Singapore to Batam on Super Air Jet

Travellers can check the latest available routes and schedules directly on Traveloka, where real-time flight availability and pricing are displayed for all operational routes.

Baggage Allowance and Policies

As an ultra-low-cost carrier, Super Air Jet operates a pay-for-what-you-use baggage model. Understanding the baggage rules before you fly helps you pack smart and avoid unexpected fees at the airport.

Cabin Baggage

• Weight limit: 7 kg per passenger
• Maximum dimensions: 40 x 30 x 20 cm
• Items allowed: One piece of cabin baggage that fits in the overhead compartment or under the seat in front

Items exceeding the permitted cabin baggage weight or dimensions will need to be checked in at the counter, subject to excess baggage fees.

Checked Baggage

• Free allowance (domestic): 10 kg per passenger (adjusted from 20 kg effective 17 July 2025)
• International flights: No free checked baggage allowance — all checked bags must be purchased separately
• Maximum weight per piece: 32 kg — luggage heavier than 32 kg must be split into separate pieces

Excess and Prepaid Baggage

• Airport excess baggage fees: Range from IDR 21,000 to IDR 110,000 per kg depending on the route (approximately RM 6 to RM 30 per kg)
• Prepaid baggage (online): Available from IDR 14,000 per kg — significantly cheaper than purchasing at the airport
• Example rates: Jakarta–Balikpapan IDR 49,000/kg at airport (prepaid IDR 36,000/kg), Jakarta–Banjarmasin IDR 44,000/kg at airport (prepaid IDR 33,000/kg), Jakarta–Batam IDR 61,000/kg at airport (prepaid IDR 46,000/kg)

Passengers are strongly recommended to pre-purchase additional baggage during booking on Traveloka, as prepaid rates are substantially lower than fees charged at the airport counter.

Prohibited and Restricted Items

Super Air Jet follows international aviation security regulations. Key restrictions include:

• Dangerous goods, flammable materials, explosives, and sharp objects are prohibited in both cabin and checked baggage
• Lithium batteries, power banks, and electronic cigarettes must be carried in cabin baggage only
• Liquids in cabin baggage must comply with the 100 ml per container rule, stored in a transparent resealable bag

Check-in Guide

Airport Counter Check-in

Airport counter check-in is available at all departure airports served by Super Air Jet. Key timings:

• Counter opens: 2 hours before scheduled departure
• Counter closes: 45 minutes before departure
• Boarding gate closes: 15 minutes before departure

Airport counter agents will verify your identity, issue your boarding pass, tag and accept your checked baggage, and direct you to the departure gate. Arriving early is strongly recommended during peak travel periods such as school holidays, Hari Raya, Lebaran, and long weekends.

Online Web Check-in

Super Air Jet offers web check-in through its official website at checkin.superairjet.com for domestic flights:

• Opens: 12 hours before scheduled departure
• Closes: 45 minutes before departure
• Eligibility: Domestic flights only, with confirmed ticket status and full payment

After completing web check-in, passengers with checked baggage can proceed directly to the baggage drop counter at the airport. Passengers travelling with cabin baggage only can head straight to security screening and the departure gate, saving time at the airport.

Cabin Classes and In-Flight Experience

Economy Class

Super Air Jet operates an all-economy cabin configuration across its entire Airbus A320 fleet. As an ultra-low-cost carrier, the airline focuses on delivering affordable fares with a no-frills approach. Features include:

• Seating: 180 seats in a 3-3 configuration
• Seat pitch: 29 to 30 inches (74–76 cm)
• Seat width: 18 inches (46 cm)
• Seat selection: Available during booking on Traveloka or at check-in, subject to availability — window, middle, and aisle options

In-Flight Meals and Beverages

As an ultra-low-cost carrier, Super Air Jet does not include complimentary meals or beverages in the base ticket price. The airline operates a lean service model focused on keeping fares as low as possible. Passengers are advised to eat before boarding or bring their own snacks and drinks (within airport security regulations) for the journey. For longer domestic routes, ensure you have sufficient food and water, especially when travelling with children.

In-Flight Entertainment

In-flight entertainment systems are not available on Super Air Jet aircraft. Passengers are encouraged to download movies, shows, music, podcasts, or reading material to their personal devices before departure. Given that most Super Air Jet flights are domestic routes ranging from 1 to 3 hours, personal entertainment devices are typically sufficient for the journey.

Passenger Policies and Special Services

Travelling with Children and Infants

• Children (2–11 years): Must be accompanied by at least one adult aged 18 or above, require their own seat and ticket
• Infants (under 2 years): May travel on an accompanying adult's lap with a reduced infant fare — one infant per adult
• Required documents: Valid birth certificate, family card (Kartu Keluarga), or passport for all child and infant passengers
• Strollers and car seats can generally be checked at the boarding gate free of charge

Pregnant Passengers

• Passengers in early to mid stages of pregnancy can fly without restriction
• Passengers beyond 36 weeks of pregnancy are generally not accepted for travel on domestic flights
• A medical fitness-to-fly certificate from a licensed doctor or midwife may be required for passengers in later stages of pregnancy (typically from 28 weeks onwards)
• Priority boarding is available for pregnant travellers
• Always consult your healthcare provider before booking flights during pregnancy

Passengers Requiring Special Assistance

Super Air Jet provides assistance for passengers with reduced mobility, visual or hearing impairments, and other special needs. Available services include:

• Wheelchair assistance from check-in through boarding and disembarkation
• Priority boarding for passengers requiring additional time
• Assistance from cabin crew during the flight

Passengers who require special assistance or medical equipment on board should notify the airline at least 48 hours before departure to ensure appropriate arrangements are in place.

Unaccompanied Minors

• Children under 6 years: Must be accompanied by a responsible adult at all times
• Children aged 6–12 years: Eligible for the unaccompanied minor (UM) service on domestic routes, which provides supervised care from departure to arrival

Parents or guardians must complete the required documentation and ensure a designated responsible adult is present at both the departure and arrival airports. Contact the airline directly or visit the nearest airport information counter to confirm eligibility and arrange the service for your route.

Reschedule, Cancellation, and Refund Policy

Rescheduling Flights

To reschedule a Super Air Jet flight booked through Traveloka:

• Open the Traveloka app or website and go to My Booking
• Select the booking you wish to modify
• Choose the reschedule option and select a new flight
• Pay any applicable rescheduling fees or fare differences

Rescheduling availability and fees depend on your ticket type. Promotional and ultra-low fares may have stricter change conditions or higher rescheduling fees compared to standard fares.

Cancellations and Refunds

Refund eligibility depends on your ticket type and fare rules:

• Refundable fares: Cancel and receive a refund, minus applicable cancellation fees
• Non-refundable promotional fares: May not be eligible for a cash refund but could be converted into travel credit for future bookings, subject to terms and conditions

To request a cancellation or refund, visit your booking details on Traveloka and follow the guided process. Refund processing typically takes 7 to 30 business days depending on the payment method used. For airline-initiated cancellations or schedule changes, passengers are generally entitled to a full refund or rebooking on the next available flight at no additional cost.

Why Book Super Air Jet Flights on Traveloka

Booking Super Air Jet flights through Traveloka offers several advantages that make your travel planning easier and more affordable:

• Ultra-low fares — Access Super Air Jet's cheapest tickets alongside exclusive Traveloka deals and promotional fares
• Easy comparison — Sort and filter flights by price, departure time, duration, and number of stops to find the perfect flight
• Flexible payment — Pay with credit or debit cards, bank transfers, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plans
• Prepaid baggage — Add checked baggage at discounted prepaid rates during the booking process
• Instant e-ticket — Receive your booking confirmation immediately via email and the Traveloka app
• 24/7 customer support — Multilingual support team available around the clock for any booking issues or travel queries
• Loyalty rewards — Earn Traveloka Points, enjoy cashback offers, and access member-exclusive deals
• Seamless add-ons — Add seat selection, travel insurance, and extra baggage all in one booking

Tips for Finding Cheap Flights on Traveloka

Super Air Jet already offers some of the lowest base fares in Indonesia. Use these strategies to save even more on your Traveloka booking:

• Book early — Ticket prices generally increase closer to the departure date, so secure your seats as soon as your travel dates are confirmed
• Be flexible with dates — Use Traveloka's fare calendar to compare prices across different days and find the cheapest option
• Fly midweek — Tuesdays and Wednesdays tend to offer lower fares than weekends and Mondays
• Set Price Alerts — Activate Traveloka's Price Alert feature to get notified instantly when fares drop on your preferred route
• Check promotions — Visit Traveloka's promo page regularly for flash sales, promo codes, and exclusive discounts on Super Air Jet flights
• Travel off-peak — Avoid school holidays, Hari Raya, Lebaran, and long weekends for significantly lower fares
• Skip the extras — As an ultra-LCC, Super Air Jet's cheapest fares exclude add-ons — travel light with cabin baggage only to keep costs minimal
• Bundle your trip — Book flights and hotels together on Traveloka for additional bundle savings

How to Book Flight Tickets on Traveloka

Follow these simple steps to book your Super Air Jet flight on Traveloka:

1. Visit traveloka.com or open the Traveloka app and navigate to the Flights section
2. Enter your departure city and destination, select your travel dates, and specify the number of passengers
3. Tap the search button to view all available flights for your route
4. Sort results by price, departure time, or duration and select your preferred Super Air Jet flight
5. Enter passenger details — full name (as on ID or passport), date of birth, nationality, and contact information
6. Add optional extras such as prepaid baggage, seat selection, or travel insurance
7. Review your booking summary including total fare, taxes, and any add-ons
8. Choose your preferred payment method — credit card, debit card, bank transfer, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plan
9. Complete the transaction and receive your e-ticket instantly via email and the Traveloka app

Save or screenshot your e-ticket for reference at the airport, and you are all set to fly with Super Air Jet at ultra-low fares across Indonesia.