Canada Visa Guide for Malaysians

1. What you need to know:

You can either apply for a:

• Visa at the Canada Visa Application Centre (CVAC).
• Electronic Travel Authority (ETA) if you’ve held a Canadian visitor visa in the past 10 years.

2. Getting a Visitor Visa

1. Address:
   The Canada Visa Application Centre (CVAC)
   Suite 19-03, Floor 19, Wisma MCA,
   163 Jalan Ampang 50450, Kuala Lumpur.

2. Contact information:
   Email: info.camy@vfshelpline.com
   Helpline: +6 03 23812296
   (Monday - Friday, 9am - 5pm)

   • Application Submission (by Applicant): 9am - 5pm
   • Application Submission (by Travel Agent or Representative): 9am – 2pm
   • Passport Collection: 10am – 5pm
3. Visa Fee is CAD $100 per pax and Biometrics Fee is CAD $85.
   Biometrics provided in the past will still be valid for 10 years from time of enrolment.
4. The CVAC (VFS Global) Service Charge for Application Handling is about RM117.15.

PS: Book an appointment first!


5. What you need to bring:
   • Proof of Visa and Biometrics (if required) fee payments.
   • Original and photocopy of passport.
   • Completed visa application forms.
   • Two recent passport sized photos (35mm x 45mm) with white background (include name & DOB on back of photos).
   • Proof of financial support, eg. bank statement(s)/deposit book(s) showing accumulated savings or applicant's letter of employment, providing details on occupation, date of employment and annual earnings).
   • Letter showing purpose of travel & itinerary.
   • Photocopy of your marriage license/certificate, if applicable.
6. How do you pay for your Canada travel visa online?
   After completing your application forms & preparing the supporting documents, pay for your visa here.
7. How Long Will the Process Take?
   The entire visa process takes an average of 12-17 days. Apply a month early!

3. Electronic Travel Authority (ETA)

1. Valid up to 5 years or when the passport expires (whichever comes first).
2. Multiple entries.
3. Stay up to six months at a time.
4. Costs CAD $7 (about RM22).
5. What you need:
   • Passport.
   • Credit/debit card.
6. Apply here.
7. Takes several minutes to days. Usually ETA approval takes several minutes. You’ll receive an email within 72 hours on your next steps if your application requires more time.
8. Do I Need a Transit Visa?
   • Yes, you need a transit visa. Use the same application as for a visitor visa.
   • Choose ‘transit visa’ when asked to fill the type of visa.
   • There’s no fee for a transit visa but you’ll still have to pay for the service fee at the CVAC (about RM117.15)
   • Validity period: Reflective of the travel plans you provide. A Canadian transit visa allows entry for up to 48 hours each time.

Pro tips/ Insider tips

• Going to the US and Canada? Apply your US Visa first to increase chances of approval.
• If you’ve owned a valid US Visa and visited USA before, you won’t need to submit financial support documents.
• Don’t forget to include your proof of payment (receipt) with your application. Don’t lose your proof of payment receipt as you’ll need it to collect your passport later.
• Planning a trip with family? Compile all your individual applications in one package (CAD $500 for family of 5 or more).
• Since Malaysian passports don’t distinguish given names and family names, fill in your full name as per passport under the "Family Name" column. Leave the "Given Name" column empty.