Great service

The staff were very friendly, and the room was clean and comfortable. The restaurant was excellent, and the breakfast was well worth the extra fee. The pool was clean and well maintained. Overall, it was a very pleasant stay.

Decent room and good and friendly staff

Love this hotel

The room was really nice and clean. We enjoyed the breakfast. The only downside was that the pool changing room was a little messy and dirty and the pool area a little tired.

Perfect location and friendly staff

Clean room, great staff and a bonus was the tv was a smart tv

The sink in the bathroom did not drain and the bathroom could use a bit more of a deep cleaning. For the price that I paid, I was a bit disappointed. Also the location was not the best, or convenient.

Room was clean and tidy

Amazing hotel! Such a good location, very child friendly, brilliant restaurant and facilities and the staff were fantastic.

The room was big and clean. The breakfast was plentiful.

Breakfast 100%

there's not even a simple coffee machine to make coffee. trash can is way too small and no bag. it's really dirty, without a bag, without cleaning the trash can, it can tranmit desease. bathroom door can't stay open.

Clean room, friendly staff. Highly recommended

Great spacious and modern room - and lovely peaceful location.

Very clean, friendly helpful staff and nice decor.

Need to improve the check-in process. Understaffed in housekeeping causes delays. Part of Expedia package, felt like the left hand didn’t know what right hand was doing — dealt with 3 different people during check-in. Not a good first impression. Additional staff training, maybe. Asked for extra Twinning tea bags and extra ginger cookies for the room,,,,,I’m still waiting. Stayed for 7 days, felt daily security deposit, hold on credit card, excessive.

Excellent customer service. As room was ready , we were allowed to check in early. Which was much appreciated especially after a long train journey.

Great staff & super clean room.

Fantastic