The hotel wasn’t full yet they decided to put us in the basement - with a view of nothing but a construction site - from ground level to sky. A ripped apart building with all the amenities of materials and tools and machines used to build the building not 20 yards away. WHY would they use those rooms in the basement? The early start for the construction crew was not pleasant. Worst of all, when I asked about why we were assigned that room, the front desk person said it was because we had “not requested a higher floor or a room with a view”! That is true - but since when do I need to ask for a room that doesn’t open onto a huge, loud, mess? At our next Thon I asked about the need to request certain views or floor levels and was told they try to place their customers in all the best rooms before resorting to the dumpy ones. Our next Thon experience was what we expected - so skip this one!!!

Poor, not what the listing said it would be. 9 floors, 2 lifts which fit only 6 people (less with luggage), breakfast was carnage, one coffee machine, one toaster. Staff on reception dismissive of issues. Room was definitely not a business room. Bathroom flooded every time shower was used. Who room smelled of a faint urine. Would never stay there again.

The hotel was clean and in a good location. The breakfast was really great. We did a side trip to Bergen for four days and the hotel stored our luggage so we could just take overnight bags. It was very helpful. Staff were great.

The buffet breakfast was incredible. Do not miss!

Excelent location and breakfast

The hotel was better than expected. Not knowing the brand I was concerned it was well located for us. Not in the heart of Oslo but near a great neighborhood and convenient to shops and restaurants. Close to the royal palace and five minute walk to the shops through a nice park. Cleanliness was good but a couple of days we had a housekeeper that wasn't as good as others.The front desk staff was excellent really excellent. The breakfast was excellent and the chef was friendly and even came to our table to make sure we were pleased.

Staff were very helpful, location was excellent, and breakfast was AMAZING! Here are some notes for improvement: 1) Late in the day all the complimentary coffee and tea was gone. 2) Schedule breakfast reservations every 15 minutes to avoid the long lines. 3) Stage the plates at the beginning of the buffet. I would definitely stay here again.

great breakfast, ample space, very friendly staff, well located.

This was a last minute booking for us and the staff was very helpful when I was feeling stressed. They were all extremely kind and efficient. Our sofa bed wasn't made up (not an expectation I even had), and when we asked for help, they were prompt and even offered us a partial refund for the inconvenience (also something I did not ask for). The location was great to see a little bit of Oslo, get some Gelato, and catch the Vy train to the airport after a hearty breakfast! Thank you and we will stay again!

Great location, walking distance to all the local attractions. Nice spacious room, just right for 3 adults. Decent breakfast options. Super helpful staff.

Hotel is very well maintained, staff is attentive and friendly. Breakfast is very good. My only complaint is the A/C is centrally controlled by the janitor and temperature was a little in the warm side as I need cold temperature to sleep well.

Great location to discover the city yet located mí a quiet neighborhood. The breakfast were good and kept you going for a good part of the day. Nice room with fridge and coffee.

Breakfast, staff and how clean the property was. We loved the reception area where they had coffee and refreshers. Only downside was the bathroom, it was too congested but the room was very spacious. If you are visiting during summer, expect the rooms to be hot but the staff was very accommodating and gave us fans!

Amazing!!

Nice hotel with a great breakfast and comfortable rooms. The bus is right around the corner and the train station is a 10 min walk.

Breakfast buffet was a prominent feature of the hotel. It is suited for people with all tastes and choices. Clean amenities and the staff is simply awesome.

Yhe breakfast was incredible. Eggs,bacon, sausage, several different types of bread, many cheeses, fruit, juice and good coffee.

Great place to stay within close proximity to tourist areas. Awesome staff who went that extra mile to ensure your stay is pleasant . Breakfast lounge was awesome

very nice location, Good proximity to attractions. All walkable. Fantastic Breakfast.

Great place, close to the city and easy to get around