Very nice and helpful staff, but, rooms are very outdated, at least the one I stayed.
Nice and clean elevators.
Fiesta Club Restaurant, staff extremely attentive and nice, but, food very basic.
Location of the hotel excellent.
Jose
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excelente hotel muy buen servicio lo recomiendo y muy buena locación
Cesar
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
La atención de la recepción excelente
Me dieron mi ascenso de categoría
Mi botella de vino excelente
La habitación excelente
10 de 10
Solo el servicio de taxi se me hizo un poco excesivo.
Felipe
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Todo excelente lo mejor
ESTUARDO
with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Good place, good price and great locación.
Enedina
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room is so clean ,and the staff is so wonderful
Cesar Hernandez
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excelente hotel
Jay
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great hotel
Maria Dolores Angel
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was nice and clean. The staff was very polite and useful, i did not eat or went to the bar. But i did tried to order room service and i thought that the prices were extremely high, so i did not order anything. The hotel is right on Reforma street and it is walking distance to almost every monument and restaurants. If you don't like to walk the MetroBus stop is right in front of the hotel.
The gym was ok,
I did not like that the rooms at night are bright even with all curtains closed. And also the rooms are not noise proof. I could hear every person that pass trough my room and every car honking outside.
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Daniel
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Un hotel bien ubicado. Una buena habitacion, con todo lo que se necesita para estar comodo y sentirse como en casa. Y todo el personal sin excepcion, muy amables y con muy buena actitud. Recomendable para volver a regresar.
Mariano
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
👍
Lorenzo J
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Thanks you for hosting me for 3 days
Good service specially on floor 22 restaurant
Alejandro
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Renovar
john
Business with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Older hotel. AC dost work well. With that said they brought fan that worked good and maintenance staff did everything they could. From check intel check out staff was 100%. We ate most of our meals at the restaurants and food was very good. What makes this average hotel into an excellent hotel is the service in the staff. They’re very well trained and super nice people.
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Jaime
with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excelente servicio en el desayuno del piso 22por todo el personal Saul,Leo,Violeta Alexis y Raul
Erika
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I love this hotel! It’s beautiful, and staff is very friendly. The location is incredible, everything is close by. I loved the room and the beautiful view. The food and drinks were amazing. I recommend this hotel 100%
Juan Ignacio
Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Old building; lack of maintenance
MARIO
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Rooms are clean, staff is helpful and breakfast is fine.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia