Hôtel is lovely; the staff excellent. One elevator was down, which slowed things down a bit.

Amazing hotel. Clean, lovely staff, luxe. Pool area is dated and there is no hot tub

The property was well situated for walking to the cruise terminal. The restaurant was very nice and the food was great. The staff (every person we interacted with) were way beyond helpful and friendly. It is a bit pricey but worth the cost for the hospitality we received. Bill and Jody Clark

The hotel does not disappoint will stay there again in the future. Easy walking distance to most amenities

Great location, loved the food at Diva.

Staff is exceptionally helpful

A very nice hotel staff are friendly accommodating I go here all the time because it's right downtown and an awesome place to stay

Great service great people great rooms walking distance from downtown activities will be bqck forsure

Clean room

The pool was enjoyable! And a special thank you to the staff that sourced extra towels for us. The rooms are clean & tasteful and bathroom was very spacious.

We didn’t use the business amenities and did not bring a pet. But the staff were AMAZING and went above and beyond. Loved the location of the hotel- perfect for our stay and the activities we took in.

Elevator was down and we booked a room with two queen beds however, when we got there, there were no two queen beds available. The gentleman we dealt with I believe was the manager wasn’t particularly apologetic or friendly. They did put us in a nice room with a pullout couch, didn’t give us any discount. When I asked about some sort of compensation, they said they needed to contact Expedia and then came back and offered us a $50 food voucher which they then forgot to give to us. The hotel is beautiful. The rooms are a little dated but the room we stayed in was large and luxurious and is good value. Maybe the manager was just having an off day however better customer service, especially when there’s no other options being offered is expected. It’s not good enough just to say we’re out of double bedrooms.

It was great. Shopping mall was across the street

I've stayed at this hotel several times. It's really clean and the staff is fantastic. I like the convenient location and I like the retro 80's vibe which gives the hotel more personality than most. The food in the restaurant is actually pretty good for hotel food, too. One of the elevators was not working on this stay which was mildly inconvenient, but kind of hilarious, too, being packed in like sardines with other guests using the elevator. Overall, a really nice stay, and I will stay here again.

Excellent location

Loved our stay!

Great Hotel! Excellent location to everything in downtown Vancouver.

Great

Location was obviously perfect. Beautiful hotel, but rooms were very small.

Nice central location - walking distance from everywhere. Very clean.