Overall Ratings & Reviews TUI SUNEO Kenzi Europa

Great Spot ! Very convenient !!! Has private beach section, big plus !!! Walking distance to Agadir corniche / shopping area/ agadir marina. I would like to commend Faycal at the front desk who provided us with great customer service and got us great room with beach view !!! He was very friendly and welcoming !!! Please pass along this compliment to Faycal. Keep up the great work! Best, Y.E

The room was not clean first they give us first building the room was lik very very dirty and the whole building was smelling gas and it was back side of the building and we had garbage view Than they changed it to the other building but the hotel was not quite and u couldn’t Salerno at least till 2 am Breakfast was good and location was good The lobby was smelling very bad

I thoroughly enjoyed my stay at the hotel. The room was impeccably clean—thanks to the diligent housekeeping staff. The kitchen team was also kind and polite, adding to the positive experience. Most of the receptionists, especially the young men, were professional and helpful. However, one staff member, Hajer, stood out negatively. She had an uncooperative attitude and misled me twice. This morning, she argued with me, refusing to assist with printing my boarding pass—contrary to her colleague, who was more than willing to help. Despite her coworker’s kindness, Hajer insisted they don’t offer printing services before 9 AM and dismissed my request without consideration. Given her poor communication and unwillingness to assist, I believe she is not well-suited for the front desk role. Additional training in guest relations and professionalism would greatly benefit her.

Great hotel, great location and great service.

Found this hotel brilliant, very central