8.0
Very Good
From 863 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

7.2

Service and Facilites

8.0

Traveler Reviews NH Palermo

Number of reviews per page
20
40
Top reviews
Danielle
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The breakfast isn’t so good.
Pierre-Luc
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was good, location was fine but a bit sketch. Breakfast was great! Pool was also great but a bit noisy. Our stay was overall good but could have easily been better if the entire hotel didn’t smell like dead mouse.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location with comfortable rooms and nice pool area
Rebecca Louise
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nice hotel, the pool is a lovely bonus. The staff are very friendly but service at the pool can be slow or non existent. The rooms are nice and clean. The shower water pressure is very low. Upon arrival, a few things could be explained like breakfast service, pool towel tokens, the restaurant. The dining menu is the same every night, could be varied.
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John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A very nice hotel that is clean and has wonderful friendly and helpful staff.
Sam
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was nice, the beds were comfy, however the shower was weak and toilets not very clean Swimming pool was very nice but not very clean, the loungers flip sometimes and toilets have no rubbish bins
simon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

very close to the centre.Lovely pool
Rahima
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No air con in the gym. Not enough pool towels. Pool toilet disgustingly dirty. No service at pool bar and restaurant. Not permitted to park or use outside breakfast area due to business conference going on. Hotel guests told to eat breakfast inside and not park their cars in hotel car park.
J
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We had two nights here to complete our Sicily holiday. The hotel is expensive but it is summer. The room was spacious but the shower needs a good scrub. The pool was perfect for the hot days but railings and posts need some direct maintenance which is a feature of Sicily but should not be at this price. Location is good as it is not far to walk to the busy old town. Restaurant was very enjoyable.
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rene
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Convenient hotel
Lindsey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a great stay! The hotel was centrally located and within easy walking distance to lots of restaurants and shops. The staff was friendly, and everything was very clean and well maintained. The kids especially loved the pool, which was a fun bonus. Would definitely stay here again!
Anthony
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rey nice hotel water views walkable to everything.
Julie
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean room with nice view!
Annmarie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I’ll preface this by saying I’ve never written a bad review in my life. But feel compelled to write this one. Check in nightmare with Guisseppina (sp?) - “can’t find your reservation from Expedia - it’s not our problem”. Had to escalate to manager who “found” us a room to stay in for the 3 nights despite being told they were fully booked. Pool had green algae around entire perimeter and steps all 3 days we were there - getting progressively worse each day - so never cleaned. Outdoor bar unattended for long periods of time. Manager reprimanding staff in front of guests. Filthy curtains in room. Restaurant for dinner at the hotel was awful. Cats jumping up on table while we were eating outside in the garden. Entire staff and management needs to take client service and hotel management classes from the Marriott hotel brand!
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Franklin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very helpful staff. Great location. On the water. Perfect time! Breakfast buffet was great.
Michele
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

They can
Peter
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Terrible shower. Completely saturates the bathroom and you have to use all your towels to mop up. Waitress clearly very stressed or didn’t really care about customers and kept forgetting parts of the order.
Judith
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

.
Francesca
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely clean h
Rajiv
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location, close to city center,
Number of reviews per page
20
40