Om

The Grand Hotel is it nice hotel to visit it just doesn't wow you and as of recently their menu selections have shrinking in room and at the restaurants

Very clean hotel and friendly staff

El lugar está muy limpio y seguro

Best hotel in Tijuana. Staff are always pleasant and helpful. Rooms always clean and well

Perfect recommendation

To much dust dont stay if you have allergirs

Booked room with free breakfast included. At the hotel, they have a breakfast buffet but we were informed we would receive a continental breakfast located in the louge area consisting of 2 small pastries, one serving of yogurt / fruit and coffee. Expedia and the Hotel need to specify what kind of breakfast is included with the booking. If would be nice to know this ahead of time when booking.

Great hotel love to stay there buttttttt lately the bar and restaurant buffet have been out of lots items I don’t know if they change who manages inventory or what , I hope the can fix that

Parking on the property is too expensive

They need to check cleaning on the rooms our Room was dusty and the bathroom had lots of hair the curtain on the bathroom was old and dirty with hairs all over the curtain I did told the lobby desk. Hopefully they do supervised the cleaning.

very poor check in, told me to come back late in the afternoon, no vip benefits offered. Had to complain to the manager, which I have rarely done in my life.

I really enjoyed my stay at this hotel. The only downside was that they do have a casino, and although this might be a plus for some people, it does increase the smoking smell in the facility. The staff was very friendly and attentive. Also location. was Prime. Very easy to get around, but definitely stay here again.

This hotel is still the best in Tijuana , but services are terrible now. Ordered some burguers sliders at their restaurant waited fornover one hr and nothing. Couple next table was wasted for almost 2 hrs , told them to get close my tab and they still charged me for the food i never got it . After many years time to find a new hotel in town

It was a great e perience

Great spacious rooms!

Couldn’t sleep can hear music playing all night from a club or bar downstairs?!

Smell old

Great hotel! Staff are amazing!

Nice place with lots of amazing places too eat