Room was clean, was there for 2 nights, housekeeping was in the bathroom, took bath mat and face cloths but did not replace?
There was no complimentary water in the fridge which I believe is a must for a 3 star hotel. Did not take my dirty coffee cup or replace the coffee or creamer for the next day? Very disappointing the next morning.
Ate dinner in the lounge both nights, very slow and the food was average. The salad was good.
The parking lot was never scraped from all of the snow, very icy and lots of standing water.