Our room was on first floor right above the events room and they had a wedding on first night which was noisy and we couldn’t sleep until after midnight while we were supposed to wake up early for a tour next day. I asked to be moved and they said they were fully booked. I checked and they were not. Our room also faced the road which was also noisy at night so we didn’t sleep well here. Would not visit again because of this.

Staff in this hotel is one of its strongest sides, the manager used her own phone and card to help us purchase some tickets, they a very attentive and service oriented. Hotel is good and well located, great alternative when in Zaragoza

The room was superb. The staff were engaging and friendly. The restrooms downstairs were not as clean… the only reason for a 3

Amazing! More than one could hope for!

Yes

Though I prefer the nh cuidad in Zaragoza, my brother preferred to stay here because he thinks the breakfast buffet here is better . I think it’s the same and the nh cuidad is better situated ( being in front of the Ebro river and just beside the majestic basilica of Our Lady of the Pilar ) . This nh collection hotel in Zaragoza is your classic “grand hotel “ … it has a valet for your car. A clean nice gym though the treadmill wasn’t working and the sauna wasn’t hot enough so I didn’t bother going into the sauna after my elliptical session . The breakfast buffet is what you would expect from the nh chain of hotels . Lots of Spanish ham , eggs made to order , Spanish breads and pastries but after 2 weeks around the north of Spain the food can get a bit redundant but if this is your first stop then it can be a real treat . We were upgraded to a better room so thanks to that lovely receptionist who spoke French and English . This particular nh is a bit farther from the Basilica del Pilar but it is close to the shopping areas ( El Corte ingles ) . This hotel is also close to the “El Tubo” sector which is famous for its night life and tapas bars . If you get tired of tapas there is a KFC 5 minutes from the hotel .

The property is nearly 200 years old, completely renovated and in great condition. The location is very convenient to the Tubo district and all major monuments.

Beautiful Grand Hotel in the meaning of Grand Hotel. A bit like something out of a Wes Anderson movie. Feels historic but wonderful big rooms and everything up to date and modern amenities. Loved it.

This is perfectly situated for travelers who want to explore on foot, offering an unbeatable location walk away from the Basílica del Pilar, the historic Old Town, and the best shopping districts. Food lovers will especially appreciate being so close to El Tubo for tapas and pintxos, though keep in mind the Aljafería Palace is a bit further away. While the hotel is very clean and the staff is incredibly friendly and accommodating, the interior feels a little outdated and could benefit from a refresh. We also learned that their non-refundable policies are strictly enforced; despite being stuck in Basque Country and missing our first night, we were still charged for the full stay, though the staff was helpful in ensuring our remaining reservation stayed secure.

Great staff! Great location!

Spacious and spotless

Great hotel , great location . Breakfast buffet has may options . Everyone is very welcoming. Wanna give a shout out to Jorge always recievied us with a smile

Excellent service! front desk very helpul, breakfast service flawless. suite was excellent and very fair price true value

Room not bad. Staff aren't trained in my opinion. Talking to another staff member and then turning around and putting my omelette down with your back facing me and walking off is rude in my opinion. But, maybe that's just the culture

N

The breakfast was

Todo muy bien, solo el baño estaba en mal estado con el piso roto, pero muy limpio y las camas comodas

Great place to visit Zaragoza

Older building, not up to date standards for 4 star hotels. Lacking upkeep all around. Great staff though. Could book a stay there just because how good the staff is at their jobs.

We had a fantastic time at the hotel breakfast was wonderful staff were lovely the room was very nice