No air on in my King room, so the hotel ’down graded’ me! Would usuallyexpect an upgrade here! Was also offered a refund for the difference, never received it. Hotel was ok.

clean and tidy, comfortable room, nice bar

Good location and ideal for a short stay

Air con was ideal in the heatwave. Hotel clean and comfortable. Lots of outdoor space but no place to sit outside which was a shame in the good weather. Needed itemised separate bills, which were supplied for both rooms booked but taxes missed out which will complicate work expenses. Don't know why missed out as was on original card receipt.

Moved rooms as aircon wasn’t working. Took quite some time and 3 requests to sort but was ok once we moved. Enjoyed the swimming pool and breakfasts

Excellent

Room was spotlessly clean. The restaurant staffs were also friendly, warm and attentive. The receptionists were very helpful and efficient too!

From the breakfast to the staff- all was top notch! Facility was very clean. Easily accessible to mass transit- highly recommend!

Very good breakfast selection for both cooked and continental style breakfast choices, including non dairy alternatives for coffee and tea. Room was spotlessly clean and well appointed, with adjustable air-con and openable window, with a very good television, including iplayer and Freeview selection. Room well supplied with powerpoints, including integrated USB charge sockets. Only slight disappointments were no hairdryer in the room and a £5 per day parking charge, payable by app. The staff were without exception pleasant and very helpful.

Lovely clean jotel, friensly staff.

An excellent modern standard of decor throughout. Spacious bedroom crisp white linen and comfy pillows. We had an evening meal which we enjoyed. All staff especially those in the bar and restaurant areas worked very hard and provided excellent service. I would certainly return. Unfortunately no EV charger but staff directed us to the nearest points.

Staff Clean Room Breakfast

Had an excellent stay while I was there

Well! Can I call it a hidden gem? I think I can. The exterior of the hotel may give a misleading impression as you approach it. However, once you step inside, it’s a whole different story! You’re greeted by a modern reception area, a spacious lobby, a pub, and a restaurant. Everything looks brand new, although I was informed that the full refurbishment took place about a year ago. The interior is incredibly spacious, making it comfortable wherever you choose to go. The furniture and appliances have a fresh, colourful, modern style that really stands out. The room was large and immaculate. There was just one minor design flaw in the bathroom: the heated towel rack was positioned above the toilet. I'm not sure why it was placed there. The variety and quality of the food were excellent. Plus, there’s a pool! Overall, my daughter and I loved our stay!

Nice hotel really friendly staff.

Clean room very good Staff very good Bar very good Thank you so much. will meet again

Liked friendly and helpful staff, comfortable beds and pillows. Not happy with bathroom bin had not been emptied and floor was dirty. Food was quite pricey. Swimming lessons were happening in the pool - more a gym than spa experience.

Clean rooms helpful staff and great bar

Excellent services

Stayed here with my daughter (9) for the second time for Badminton Horse Trials and we had a wonderful time! The hotel itself is great with a lovely pool which we made good use of. The rooms are clean and well equipped. The staff are fantastic!! Particularly in the restaurant and at breakfast. They went above and beyond to put on an early breakfast while we were there as we had to leave early for the event, and are so friendly and helpful! Breakfast options were brilliant and a bonus is that kids eat free in the restaurant for dinner! We will definitely stay here for the same event in future years and whenever we are in the Bristol area. Thank you!