Great and friendly staff who were genuinely keen to make us feel welcome and took the time to explain the what, where, and when of the city. The room was spotless, and the welcome treat was a lovely touch and much appreciated. We really enjoyed our time there!

My partner and I had an amazing stay for our two-year anniversary and we dearly enjoyed how clean everything was, how prompt service was given, and how kind and accommodating and friendly the staff were. Truly a hidden gem that deserves more attention.

Staff was EXCELLENT! They are very helpful. Max went above and beyond with giving us information upon our arrival. Location was perfect for our travels, walking distance to shopping and not a far walk at all to St. Mark’s square. Loved the room, it was a single full size bed, it was perfect for the both of us. Wife said the room was “super cute”!

This is a wonderful hotel, romantic, centrally located, with a gracious and accommodating staff. The rooftop balcony with service is worth the stay alone. If you visit Venice, treat yourself and stay here.

Staff were for most part friendly. Rooms clean. Coffee excellent and service upon arrival. Room was very hot for October had to leave terrace door open at night which welcomed mosquitoes. Overall excellent location

The breakfast buffet was excellent! It was so very close to St. Mark's Square and the water bus departure.

Fantastic helpful staff. Very conveniently located.

Amazing staff, friendly and helpful. We love the location. We were upgraded to a roof-top terrace room with a balcony. Room is big enough and we definitely recommend and will be back. Keep up the good services.

The staff (Claudia & Riccardo) went out of their way to make us feel welcome. The hotel is conveniently located near San Marco Square and provides access to the exquisite laneways, restaurants, shops and trattoria’s that Venice has to offer. We could not recommend the hotel more highly and would certainly stay there again if we returned to Venice. Certainly a 5+out of 5.

Exceptional location & service! Cute older hotel with small rooms, but overall great! General upkeep in the bathrooms, a little older grout in some areas could be improved, but the location and service exceeded the benefit of being in a newer hotel across town!

Small rooms but wonderful stay.

Excellent service, very caring and accommodating. Hotel is walkable to many attractions and many dinning options near by. Would definitely stay again.

Wonderful experience. Close walking distance to S. Marco water taxi. Clean well kept shopping area and away from the dense crowds.

Hotel Firenze is tucked away in a quiet alleyway right in the centre of Venice where all the designer shops are. You can’t get a better location. The location isn’t just what makes this hotel a great choice though - it’s the incredible, personal service you get from the beautiful staff who work there. They go above and beyond to help and really made our stay in Venice wonderful. I love the authentic boutique style of the hotel - really helps to immerse yourself in the true Venice style. If this place is available, don’t hesitate, it’s a fantastic option at a good price point.

Property location was great, waking distance from the center of Venice

Absolute joy to stay here - location, staff, rooms - brilliant. Such a treat, we really enjoyed our short stay and will definitely stay here again.

The hotel is located really close to St. Mark Square. It’s next to high-end shopping and restaurants. Quick walk to water bus terminal. Breakfast was basic but the service was great. The staff is excellent and very friendly, helpful, and knowledgeable.

Amazing

Cute elegant place, the noon receptionist was amazing. The only problem was the power and AC went off in the middle of the night… fuse issues.

Staff were very informative. Room was great, had all the necessary amenities. Breakfast was a great way to start the day - good options. Location was great - very close to the Basillica and Doges Palace. Overall great experience.