The hotel is in a really good location just off St Marks and handy for the water taxi. Rooms were comfortable but breakfast was a little weird being a “served buffet” which wasn’t to our liking.

Outstanding experience from start to finish. Extremely helpful staff in every regard, nothing was too much to ask. Excellent air con and facilities in the room were superb. Location was absolutely ideal for exploring from. Will be back if we can.

We had the most amazing stay in Venice. Hotel Firenze was in a great location, the staff were very knowledgeable and provided lots of information and directions. The accommodation was clean and as pictured. We enjoyed the included breakfast each morning and the little extras by the hotel - chocolates, biscuits each day. The balcony was welcomed addition as a place to retreat from the hot afternoon sun. Thank you for a fabulous stay.

The staff was amazing, very helpful and approachable. Everyone worked hard. Great location . It is a very quant place , I would Recommend.

Excellent Hotel, service was great and the area was perfect. Staff wad very helpful and incredibly knowledgeable! A huge extra was that they even provided an app with all information and recommendations to see!

Excellent location, helpful staff.

Great location and staff. They even have a web app for the city. Super recommended!

Clean, convenient to shops somewhere to eat

Wonderful. People at the front desk so helpful and have lots of good recommendations. Definitely recommend.

Proche de tout et surtout du vaparetto sans escalier

The Hotel Staff was spectacular , every single one of them. Treated us like a family very helpful in solving some travel issues and train related matters. Our train was leaving at 7.30am to Rome (4hr trip) they brought a large bag of snacks and juices and fruits so we can have them on the train. The complimentary breakfast alone is worth the stay (first class food), the drink at the Terrace at sunset breathtaking. Venice is an amazing place and the Hotel location was ideal very close to St Mark square in the middle of luxurious Brands ( you know its a good location when Hermes, LV, Dior etc… are right by the Hotel entrance). It was also very close to Taxi drop off and pick up to come in and leave so don’t have to drag the luggage’s. Couplle great restaurants would give us best tables ( with Views) the moment I mention Hotel Firenze concierge recommended them. I had a haircut done with no wait time on Saturday evening for 35Euro at a Barber recommended by concierge. Rooms were clean bathrooms brand new. I would definitely stay there again.

A treasure near San Marco . What a find! The rooms were nice for a boutique hotel. It was close to everything . One of the nicest things was the breakfast service. In addition, the front desk staff was excellent.

Very quaint hotel with Venice glass decor. Excellent location!

Excellent central hotel . Very nice staff at front desk

Excellent choice - location was perfect and easy to get around - staff were extremely helpful - loved all the little details in room!

Wonderful friendly staff! Fabulous location

Absolutely perfect in every way! Staff is amazing

Great location, the entry door is hidden but the hotel is right in front of Louis Vuitton (plus I was looking to stamp my passport cover with the city stamp).

Great position to explore Venice and very friendly and helpful staff

Great and friendly staff who were genuinely keen to make us feel welcome and took the time to explain the what, where, and when of the city. The room was spotless, and the welcome treat was a lovely touch and much appreciated. We really enjoyed our time there!