Marquis Reforma Hotel Spa

Explore Marquis Reforma Hotel Spa
9.4
Exceptional
From 1,257 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews Marquis Reforma Hotel Spa

Number of reviews per page
20
40
Top reviews
Alvaro
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Vamos a volver
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good location
Mohan
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely not. It was a big disappointment. The steam room and sauna both were out of order
Torrie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved staying here! It was perfect location, the staff was so kind and friendly. We can’t wait to stay here again!
Erik
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A+++
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was perfect! Would stay again!!
Ernesto
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
fadi
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room are large well appointed extremely clean large fluffy bed and pillows. The staff was courteous and extremely helpful
Kelly
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Service was excellent
Joanne
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

sta
renato
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

very good service, very clean, awesome rooms with space
Maria S
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great cleaning crew place sparkled every time we came into our room. First night we had a floor rubber mat for the shower but not for the rest of the 6 nights and it can be slippery if not careful. The main restaurant staff were very kind and informative, food was excellent. There were times when you can tell they were understaffed. One suggestion, a water kettle would be really helpful since one does have to pay for coffee. You get the pod of coffee then you have to get hot water from the restaurant or room service does not make sense. Overall, this place is great.
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FANNY
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Service was not as good as my first time there. I paid in full before going and somehow the quality of service was less than my on a previous visit 2 months earlier! Personnel is still very nice and amicable.
Darryl
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was an upgrade. Great service.
Anuraag
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hotel, immaculate room. Service was exceptional. Will be back
Susan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent staff, professional and smooth as silk. Perfect.
Kenneth Michael
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The reason I did not give it five stars is that I was not given a room with a single bed, which I booked months ago. Other than that everything, everything was great.
mark
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff friendly and helpful Breakfast is varied and very good Food handlers need to use gloves Great spa and pool We could not correct a mistake on our reservation that there were two of us rather than one do one had to pay for breakfast Management could have done better Slso charging for coffee pods in the room? First time ever. Rather cheap
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Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was exceptional. The hotel location conveniently located and on the Main Street. Our room graciously upgraded to penthouse floor with amazing views and amenities. The staff were respectful and provided excellent service from the beginning. Breakfast was outstanding and we had a great time at this hotel.
Maria Alejandra
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Always great service! Very clean and amazing food!
Number of reviews per page
20
40

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