The location is good, the service is good, the room is ok.

very comfortable, friendly staff

It’s great and I will be back soon

the minus only dont have kids club or kids activity. also the room for three peoples actually smaller than 2 peoples room and there is no extra bed

great stay, staff very helpfull,very clean, foods all delicious. only lack kids friendly activities and also don't have kids club

Very strategic location The hotel interior is very nice especially the gym

Good, comfortable, breakfast is not so good because every day they provide the same breakfast, so I stayed there for several days. I got bored with the breakfast, thank you.

For one reason & another, I initially tried to cancel my order. But it said that my booking could not be cancelled. In the end, I stayed at the Grand Hyatt Erawan (GHE). It's really the right decision. It turns out that GHE was able to eliminate my worries (especially for F&B services) by providing excellent service. The variety of breakfast menus is very complete and very tasty. The location is very close to the shopping mall. I will definitely stay at GHE if I return to Thailand again.

Very traumatized, with the incident of 6 tourists who died in the hotel room, I couldn't calm down and couldn't sleep, even though I only stayed 2 nights, so I was afraid. Hopefully there will be protection from the hotel, which will look after customers who stay there. the hotel🙏🙏🙏

Very impressive! Special thanks to Ms. Jam who assisted us along the stay, and all the staff were super helpful (we lost our bag in a taxi and hotel staff were trying their best to track and bring it back to us). We were very thankful, they really helped us a lot. Thank you so much ❤️

Great hotel and facilities, superb location. Staff couldn't have done more for us and were super friendly. Rooms were really comfortable and quiet. Will be my regular option for Bangkok short holidays.

One of the best hotel gyms and spas I've visited. They have a steam room, sauna, hot tub & cold tub, on top of a really nice swimming pool. Wonderful service. Laundry was fast & came same day. Gaston has live band music in the basement if you like french food. The cafe across in the basement also has nice & interesting coffees and chocolates for the busy working person. Bellboys were very kind to assist with taxi hailing and chambermaids managed to return items to us that we had left in the room prior to check out just in time before we moved to next hotel. Am very grateful for the care and hospitality. Thank you Hyatt for being the choice hotel for globalists like myself

Vị trí tuyệt vời vì gần các trung tâm thương mại lớn, Bangkok bên ngoài lúc nào cũng ồn ào và nóng bụi nhưng bước chân vào cửa là cảm nhận một thế giới hoàn toàn khác hẳn. Bữa sáng cũng là một điểm cộng lớn với đồ ăn đa dạng và chất lượng

Comfortable and clean hotel. The location is in the city center, so it's close to everywhere. The room is clean, only the pillows are a bit uncomfortable. The hotel staff are also friendly and very helpful.

The room are bit a dark and the toilet door can pinched hand.

Overall a great stay. Nice room and great staff & service. Delectable breakfast. Perfect location. Very impressed.

ดีมากๆ ชอบมากๆเลยค่ะ พนักงานดูแลดีมากๆค่ะ จะไปพักอีกแน่นอนค่ะ

the location is just perfect, love the breakfast and all the staff we met are friendly

Great room and location. Warm receptionist.

The hotel was very good.Their staffs are very friendly. I would like have special thanks for Mr. Yos as a door staff. He was very welcoming us in the hotel during we stayed. And the breakfast was really good. Good job 👌