Overall Ratings & Reviews Hotel Carlton

We did not receive rooms next to each other inspite of booking 2 rooms at the same time.

Everything

Fantastic location, nice hotel. Stayed in a privilege room but multiple lights, power sockets and bathroom extractor fan not working. Small shower with no curtain or guard which meant the bathroom floor flooded every time the shower was used.

Shabby chic! Comfortable stay with the use of the sauna a highlight.

Une petite soiree pour decouvrir lille, avec une nuit tres agreable au carlton et un tres bon petit déjeuner avec beaucoup de choix.

Ery nice and comfortable, excellent situation and breakfast very good! I wil recommend this hotel to my friends

Good hotel in the middle of town so convenient for work - had an issue with the shower and the telephone didn’t work.

The hotel was in a perfect location. Staff friendly and efficient. Would recommend

The hotel is quite nice and the location is top notch. Yet, there were quite a few disappointing things about our stay. First and foremost, we were looking forward to keeping our workout routine with the fitness room inside the hotel. In fact, you can’t do really much in that “fitness room”. There is one real machine inside for targeting the pectoral area. Outside of that, there is basically nothing. Not a single free weight. The sauna is in the same room with no real cover. So - if you decide to use the sauna, there could be people working out in front of the sauna’s glass door. The second thing we were looking forward to was the panorama bar. Unfortunately, the chairs and our table were pretty dirty and the waiter didn’t even bother cleaning it. Plus, the drinks weren’t that good. Lastly, we needed to open the water faucet in our room completely in order for it to work. Otherwise it would just shut down immediately. We needed a lot of force to close the bathroom door. And sorry for that information but still: The toilet is too small for a normally grown man. Your “best friend” is touching the inner verge of the toilet which is quite disgusting….

The location of the hotel was perfect for restaurants and winter walking aroind the old town. The hotel was clean and we had a good sized room and nice view but the interiors were tired and limited information for tv etc. The breakfasts were excellent but average service.This hotel would be great with a general refurb.

Very well located as right at the center of the old town

A fantastic hotel in the middle of Lille ideal for Christmas shopping.

Bon séjour

Beautiful hotel and lovely room. Great staff. The hotel is right in the center of town so access is easy to everywhere, but I recommend walking because traffic is a little crazy. The room itself was very clean and well decorated, but in the toilet room (which was separate from the sink/shower room) there is a slight sewer odor. However, I stayed in other places in Lille, and I have found the same thing to be true in those places as well. So I think it is a common problem for the city of Lille, and not necessarily something that the hotel has control of. With the door to the toilet room closed, there was no smell in the rest of the room.

Great location in the centre of Lille. Rooms were lovely. Breakfast was expensive so we ate out - there are many lovely cafes nearby. Parking was a problem. We didn’t realise until we arrived that the hotel has a car park which, as it turned out, was fully booked. We were directed to the car park on the Grand Place. We managed to get a space there on Thursday when we arrived but on Saturday we discovered the whole area was pedestrianised, possibly due to the Christmas market. We spent 3 hours in traffic (not an exaggeration) looking for a car park within walking distance of the hotel with an available space. I feel the hotel staff should have made us aware that streets would be closed off.

It was very good stay . location is amazing all walking distance in a heart of Lille ( city centre ) breakfast wasn’t too bad !!! nice indeed !! Room clean and spacious but shower not that great !!! at arrival wasn’t any offer of drink or even a glass of water so welcoming was ok ca va !!! at the reception they were all very good & helpful especially Miss DUNIA she was so nice helpful and amazing what i didn’t like that they charged my card €200 extra deposit on the top of my room rate ) and it was no bar in my room i believe it was too much !!!! And I didn’t like Over all was a nice and pleasant stay i will stay again in hotel Carlton if am in Lille

It was a nice stay. We had a junior suite, it was comfortable. There wasn’t a shower though just a tub and a hand held wand.

Charming, classic hotel in ideal location. Great bar/restaurant overlooking central area of city. Would definitely return here.

Had a lovely stay, convenient to all attractions and lots of lovely shopping and eating options:

Very good. Worth a stay