The good: * Unbeatable central location between the Opera and Place Vendome on Rue de la Paix. Walkable to some attractions. * Friendly staff, very helpful. There was some confusion with our reservation halfway through our stay, and the front desk staff went out of their way to accommodate and fix the issue. Huge thanks! * Lots of upscale shopping right at your doorstep - the hotel is in the Cartier building, and every possible luxury brand is a stones throw away - De Beers, LV, Chanel, Dior, Omega, Rolex, Jaeger, Moncler, Celine, Gucci, etc. The bad: * Breakfast is not included. * Hotel is quite pricey. Agreed that they are in a hip location, but still you’re paying in EUR and it is very pricey. * We felt the mattresses were too soft, did not sleep well. We love the former mattresses at the Marriotts and Westins. This was too soft for us.

Good location in the center of Paris, certainly not a 5 star anymore though as it is very dated and has not been updated for quite sometime. Room was small, bed was very soft and lumpy. No turn down service, no slippers in the room. Staff friendly

Air-conditioning system was very noisy

Beautiful clean rooms well maintained property with the best location in Paris

Next to the famous Cartier jewellery store on Paris' Rue de la Prix, the Westminster is in the city's tourist heart. It is adjacent to the famous Opera and is only short walks to the equally famous Galeries Lafayette and Printemp department stores and Place Vendome and Tuileries. As such it is in the priciest part of town. Our room was large, and delightfully furnished with a very good Queen double bed. The bathroom was likewise well appointed. These made our three day stay there very enjoyable, although we did not eat in its dining room. The staff, with one exception, were very helpful. The one exception was a house staff member who grumbled when we did not fit their schedule to make up our room. It is a hotel which fits somewhere in between a larger boutiques and those much larger ones in Paris that have nightly rates that are more costly. All in all good value.

Its an amazing experience

Staff were very efficient and professional.

I love this hotel, the location is the best, you also got the Parisian style there.

Excellent location!

Very nice traditional building hotel lots of character and very helpful staff. The air conditioning struggled with the 30+ heat in the room, but other than that everything was excellent.

DO NOT STAY HERE. I know 5 star in Europe doesn’t equate to 5 star in America but it was truly the worst hotel we’ve stayed at in years. The room smelled like cigarettes, the rooms were TINY, there was no AC in the hallways or the gym, the elevator was broken the whole time we were there, the internet speed was 5 mb so I couldn’t get on zoom calls for work or even access websites, the water pressure in the shower was so bad I couldn’t get soap out of my hair, there was only a handheld shower head, just all around horrible. I’ve stayed in 3 stars that seem like a dream compared to here. The only good thing about this hotel is the location. Besides that, I do not recommend at all. It takes a lot for me to write a review good or bad but I had to do it for the sake of others so you do not have the same experience. When you walk in the lobby and the outside is very nice but then you start to head to your room and you quickly realize you got catfished. We got switched rooms after one night and both were horrible.

Everything!! From location to staff to upkeep totally amazing all around.

The staff were exemplary.

Staff especially concierge very helpful professionals and friendly. Room service team was also great. But the front office check in experience was horrid for me. Room was stuffy and smelly, pillows looked like they had not been washed for years and so so much noise outside it was difficult to get a good night sleep. Not staying there ever again no matter how “prestigious” the name sounds

Great location, easy waking distance to all major sites and shopping and concierge helped a lot with advice and bookings.

This hotel has very special memories for me. I last stayed here 40 years ago, and returning felt meaningful. The staff could not have been nicer. They welcomed me with a thoughtful little gift, and whenever there was any small mistake, they apologized graciously and handled it properly. I love the hotel, the location, and the atmosphere. The staff is truly outstanding. My only caution is the mattress. It was extremely soft, and after sleeping on it, my neck and back were really bothering me. Before booking, I would suggest asking about the bed or mattress firmness. Other than that, I have great affection for this hotel and would happily return with a better mattress 😁

Hotel is very nice, all staff is very friendly and helpful,service is very professional and excellent! My daughter and my wife stayed there for 4 days and the hotel provided excellent service especially my daughter is handicapped physically. The hotel all staff help her and all they can! Hotel food is very good and everything is amazing!

Room was beautiful. Location was perfect. Will stay there again.

It was great. Period.

Great location and centrally located to lots of attractions. The property is a nice typical charming Paris hotel. The standard rooms are small and we were upgraded to a larger room for free facing the courtyard on the 4th floor which was much nicer. The air condition wasn’t working very well and we had to leave the window open at night but the weather wasn’t too hot so it was and we didn’t spend much time in the room during the day so it was bearable. The staff is very friendly and helpful! If you’re looking for a spot to use as home base and then explore the city this is it!