This is our fourth stay and we will always come back. It is our happy place! Superb location, site and swimming pool and simply the best staff. We love the design and architecture and atmosphere - particularly in the bar when there’s a resident pianist. Food and drinks delicious as usual, but a couple of observations. We were surprised that the tea and coffee crockery was quite badly chipped and the handles on the doors leading to the pool definitely need replacing. Our room was very comfortable with excellent air con, but the furniture is starting to look a little tired and the soaps were not refilled. We felt sad as always to leave Ilunion however and will definitely be returning in 2027 for our fifth stay!

ThI breakfast buffet was good, with many items to choose from.

Great hotel, good location, very nice pool. Excellent for kids.

Good experience

Staff were very rude and unhelpful. The room i booked and paid for was given out to someone else and i was effectively down graded to a smaller room with no tea or coffee making facilities.A blocked sink and just not the best start to any holiday.

Clean and big rooms. Nice pool and free easy parking

Super nice place, great staff, brilliant breakfast buffet and a minibus service to the nearby metro!!

Tienen un shuttle que te lleva al metro y de ahí es muy fácil conectarse a la ciudad. Nos encantó este hotel. Volveríamos.

A

We had a nice staying !

Nos cambiaron 3 veces de habitación pprque la verdad olían muy mal creo que es un problema de las tuberías porque sobretodo era en los baños.

Property was clean and beautiful, while some staff were super helpful the majority were rude. On check in only 3 beds were made up (for 4 paid people) we arrived late at night and had to wait for them to come and makeup the 4th bed, this was broken so we then had a further wait for a new bed to be brought in. Room was clean and spacious for a family, maids were friendly and always made sure we had everything. Pool is beautiful, large and plenty of sunbeds available. Towels are also available around the pool to use which is helpful. They really do not allow any sort of food/drinks around the pool or hotel (not even a birthday cake for a member of our party) buffet breakfast had a huge range available and was good value for money, although food from the bar area was not. We were served a raw chicken burger with missing items from despite pointing to menu while ordering due to language barrier. Luggage room available if you have a late flight, but no shower room to use to clean and change.

Very family oriented hotel with very friendly staff. Price was great. Thanks.

Amazing very clean and amazing views

The shuttle service to the metro was extremely convenient and came often. The location, although far from the city centre, made the area very quiet which we enjoyed. Good breakfast buffet with a lot of options. Very large, clean room. Good amenities such as the hotel bar. Overall, a pleasant hotel experience.

Far from centre. But shuttle to Metro is a smart move by the hotel.

We were most impressed by the hotel, staff and facilities. Sunday night local restaurants were closed including the hotel restaurant so the bar was swamped. The staff did a good job but they were overwhelmed. Suggest you open the restaurant or extend the eating area in the bar on Sunday and put on more staff. To save on plastic and card packaging suggest you do not put plastic combs and razors in the room but put a sign saying toiletry items are available on request.

Great hotel, very modern and spacious, not far from all attractions (15min by taxi). Definitely worth recommending.

All good although 3 coffee dispensers were not enough for breakfast rush. We preferred to eat in the piano bar.

Pretty outdated hotel smelt moldy and location is horrible you have to uber to get everywhere