When I arrived at the hotel by cab I expected that a bellhop would appear to carry my luggage in. I did not see the button and sign that said to press to request help during overnight hours (it was 7 pm) I think you need to make the sign more prominent and have it state that one will need to press the button for help at any hour. I do recognize now that you are more of a motor hotel and most people arrive in their own vehicles but I think you need to realize that everyone does not arrive that way. The lobby and restaurant were extremely noisy on Saturday evening. I found it unbearable. I should have requested room service. I ate quickly and retreated to my room. Otherwise my accommodation was very nice. I wish I had known to ask earlier about a safety mat and chair for the shower. I was glad to be supplied with them for thelast two days.

Nicely located on the river. Great restaurant.

Everything was top notch. Friendly staff, clean room, great food & security was checking the pool area regularly to ensure nothing was out of sorts.

Great spot

The hotel and restaurant are very and we enjoyed the food. For what I paid the extra charge to park overnight was ridiculous.

Wonderful location. The parking lot was safe and the facility was very clean. The staff was helpful and pleasant

Staff was awesome they upgraded our room with no extra cost. Waved our fee for our meal because there was a mix up and it had to be remade. The whole hotel was immaculate and very accommodating. I would highly recommend it to anyone.

Clean but bed was a bit firm.

Welcoming staff and beautiful hotel. Rooms were clean, stocked, and comfortable.

Clean but noisy

The staff were excellent

Very nice facility! Always clean

Clean & safe rooms, attentive staff, wonderful on-site restaurant & lounge

Great restaurant and bar area. I love the seating area in the lobby. There is a great table where I always set up my laptop to get work done. Very convenient.

Children running the hallway late into the night. We were double charged for parking

Clean room

We arrived after midnight. the front door was locked, understandably. there was a sign to ring the doorbell. We rang it several times and called the desk with no answer. We waited 5-6 minutes in -15 degree weather before someone walked by and noticed us standing there. A faster system to answer the door is needed. Bad first impression.

All of the above! Staff are amazing!

Amenities of both the room and the hotel restaurant were great

Great stay. Pleasant staff. All amenities.