Very friendly and accommodating staff, got an upgrade to a higher floor due to a big party at their ballroom. Room, linens and towels smell very clean

Air conditioning in the room not working. Who will refund my damage deposit?

Overall really nice.

Amazing bed, pillows, and comforter. Super convenient location, good food.

I had a wonderful stay at the Carriage House Hotel & Conference Centre. The staff were extremely friendly and helpful from the moment I arrived, making the check-in process smooth and welcoming. The room was very clean, comfortable, and well maintained, which made it easy to relax after a long day. The hotel facilities were excellent, and everything felt well organized and professional. I especially appreciated the quiet atmosphere and the attention to detail in the service. It is also in a very convenient location in Calgary, making it easy to get around the city. Five out of five stars

Staff can not handle complaints There’s no manager on in the evenings and took a week for them to respond to an incident. Night security is a joke and instigates instead of reducing the issues

Great location. There is no need to leave the hotel to eat as the Restaurant serves excellent food . The staff is very friendly and the rooms are very clean.

Great salt water pool and spa! Breakfast is a step ahead of most

The place is decent however the plumbing is horrendous in my room there was ticking noise coming from the bathroom that would not stop I had no sleep I actually went to the convenience store to buy EarPods at 3 am It was horrible and they could not move me because the hotel was fully booked and they did nothing to compensate me . Will not stay there again .

Terrible service The room next to our was extremely l

Clean room and friendly staff.

Room was great expect you can't find/adjust the thermostrat at night because there is no light in the area.

Quiet rooms, wonderful beds and bedding, close to everything

We had an enjoyable stay at this fantastic facility. The staff was helpful and friendly.

Overall we had a nice stay, the hotel was nice and staff were very friendly. Unfortunately the room was not soundproof at all. It may have been because there was an adjoining door between rooms, but we could hear our neighbours talking constantly and they had a kid crying and screaming quite often. It was quite frustrating to be woken up to a screaming kid and to listen to noisy neighbours while we were trying to have a relaxing and romantic weekend.

Appreciated the updated room & breakfast, Bathroom is smaller, however the shower is great & water press excellent. Still my go to in south calgary

Staff was very courteous

The stay was great! The staff were incredibly friendly and helpful. Rooms were clean and what we were expecting, one thing to note is the walls between the room and washroom are pretty thin… other than that great place!

A dripping noise that kept us awake all night when calling the front desk they suggested we go to the all night convienience store for ear plugs or earbuds in the morning their was zero compensation offered as we booked through a third party app

Customer service and the restaurant food.