Clean and comfortable, great value for money

Lovely hotel, approx 20 minutes from Cologne center. Nice spacious rooms with fab shower room. Free toileraries and mini bar. Great selection for breakfast. Coffee machine was a bit confusing to use. Good that you could get a take away coffee at breakfast. Lab12 is a nice enclosed rooftop area with sights of the Cathedral. The bar wasn't open when we went but it was a nice quiet area to relax on our last day. Wellness & sauna only opens at 5pm-10pm Monday-Friday, so currently waiting to use it before we head of to the airport this evening. All the staff have been helpful and friendly

I must say the staff at reception were absolutely fantastic. I like English breakfast tea and there was never a problem bringing me teabags up at the room, We stayed for five nights on the fourth night. We both noticed the noise coming from the overhead heating air-conditioning grill panel and we had it all switched off so I mentioned it’s the reception and they suggested we could leave all our stuff in the room and they give us another room on the same floor, which was wonderful of them so we slept the night in that one and it seemed to have sorted itself out the next day, so that was really good of them. There was no fuss at all. And the breakfast had a really good choice of hot and continental food, but most of all it was the staff that especially the reception staff they were amazing.

The air conditioning wasn’t very good.

T

Everything about this hotel was fantastic

Did not eat the VERY expensive breakfast. The a/c was not very effective

Good breakfast

Grande chambre, très calme, amenities ++ : machine expresso, produits de toilette

Excellent ambiance, breakfast, localization…!

Great room and location

Room was a little dated with cracks in bathroom here and there however, cannot fault the stay we had a room upgrade with a view of the cathedral, the use of mini bar free of charge was very nice and the staff were very friendly. Will definitely book here again on our return visit.

Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though

Great breakfast. Comfy beds

Good size room and bed. Great shower

Room was brilliant! Everything we needed! The hotel was located close enough to the main town, but far enough outside that it wasn't too busy, and was easy to find. Loved the complimentary bottles of water, cola, and apple juice. Bed was huge and comfy! Overall a fab stay! Bit gutted that we couldn't go the the cocktail bar on the top floor as it closes in January, but I guess we'll just have to come back to try it!

Rooms were spotless, kind staff, great location

Rooms were comfortable with good shower pressure. It was disapointing that the Sauna hours were limited to 5pm -10pm during the weekdays. This is unreasonable, as guests cannot access the Sauna during the day

Fantastic value for the price. Staff were friendly Great location Rooms comfortable Free sweets!

Das Personal war freundlich aber leider ist das Hotel zu sehr in die Jahre gekommen, hier ist eine Renovierung dringend notwendig.